Garmin Avaliações 

Klarte å ødelegge min Garmin Edge 1030, og snakket så med Garmin Norge.
Denne enheten var for gammel til at den kunne repareres, men jeg skulle få ett godt tilbud på en ny enhet. Flott tenkte jeg.
Så spurte jeg om 2 vesentlige ting som var viktig for meg.

1. Kan den nye enheten få overført kart jeg allerede har kjøpt og i dag bruker på min Edge 1030?

Ja, dette var ikke noe problem.

2. Har den nye enheten også plass til ett minnekort, da jeg har alle topo kart for Norge på ett minnekort i dag?

Ja, den nye enheten Edge 1050 har plass til minnekort, ikke noe problem.

Jeg får ny enhet, og kan ikke finne noe slot å putte mitt minnekort inn i.
Så får jeg heller ikke lastet ned de kartene jeg allerede har kjøpt (Topo Italia, Topo Sverige), og må ringe til Garmin Norge.

Denne gangen får jeg klar besked om at nei, Edge 1050 har ikke plass til noe minnekort, og alt av kart jeg tidliger har kjøpt er "låsty" til min 1030, og må kjøpes på nytt om jeg vil ha dem over på nye 1050.

Hvorfor kunne jeg ikke fått beskjed om dette før jeg kjøpte produktet?

Ny Edge 1050 ble pent pakket inn og returnert, at de som jobber på kundeservice har så liten peiling på det produktet de skal promotere sier vel sitt.

Har vært trofast Garmin bruker nå i ca 15 år, men nå er jeg vel ferdig med dem.

Bjørn

Svært dårlig kundeopplevelse. Vi kjøpte en Garmin-klokke til barnet vårt i august 2026. Helt fra starten har GPS-en vært svært unøyaktig, og samtalekvaliteten er elendig – det er nesten umulig å forstå hva som blir sagt og føre en normal samtale. Garmin foreslo at vi skulle sende klokken inn til service, slik at de kunne undersøke hva som er galt og finne årsaken til problemet, blant annet for å kunne unngå lignende feil i fremtiden. Vi fikk med en gang beskjed om at undersøkelsen ville ta 7–9 virkedager, i tillegg til tiden det tar å sende klokken frem og tilbake. Fra Garmins side kan dette kanskje høres logisk ut – de ønsker å undersøke og reparere produktet. Problemet er at vi kjøpte denne klokken, som er betydelig dyrere enn mange andre smartklokker for barn på markedet, nettopp for å kunne se hvor barnet vårt befinner seg og for å kunne ha kontakt med barnet. At barnet da skal være uten denne muligheten i rundt to uker mens Garmin undersøker et produkt som har hatt problemer helt fra starten, oppleves verken som en rimelig eller kundevennlig løsning. Da vi ikke aksepterte dette, tilbød Garmin å sende oss en erstatningsklokke – men bare dersom vi først betalte et depositum på 3 314,40 kr. Vi fikk beskjed om at dersom vår klokke ikke kunne repareres, kunne vi beholde erstatningsklokken, og at depositumet skulle tilbakebetales når Garmin mottok den defekte klokken vår. Jeg stiller spørsmål ved om det virkelig er rimelig at jeg som kunde, etter allerede å ha betalt en betydelig sum for produktet, i tillegg skal måtte legge ut over 3 300 kroner i depositum fordi produktet Garmin har solgt oss, ikke fungerer som det skal. I tillegg må jeg bruke min egen tid på å sette opp en erstatningsklokke, koble den til telefonene våre og konfigurere appen på nytt – alt på grunn av feil ved produktet. Min opplevelse er dessverre at Garmin i svært liten grad tar hensyn til kunden og de praktiske konsekvensene av at produktet deres ikke fungerer som forventet. Jeg kommer derfor til å ta denne saken videre til relevante forbrukermyndigheter.
Hvis du vurderer å kjøpe en Bounce 2-klokke til barnet ditt, bør du være klar over at den kan fungere svært dårlig, og at Garmin ikke nødvendigvis vil tilby en løsning som er særlig kundevennlig.

fraråder Garmin klokker- brukte flere tusen på en Fenix Solar klokke for akkurat 5 år siden. Plutselig sluttet den å telle både puls og steg- uten noen skader.
Kundeservice var heller ikke behjelpelig.

Gode produkter, bedre kundeservice.
Får alltid hjelp, nye produkter om noe ikke virker og stort sett kort behandlingstid.

10/10

GarminSupport Services are of no help at all . Tried via support service online ...not working . Eventually , waiting 15minutes managed to speak to someone by telephone , now apart from him speaking so fast that it was impossible to understand , the only solution I was offered was to send the item back for a replacement.
My watch was a Garmin Approach S62 which was supplied 10 months ago as a replacement for an Approach S60. This watch suffers from the same issue ,ie it will not charge . I am now told that since my watch is out of it's 90day warranty ( i was not informed of warranty being 90 day when the watch was supplied) I can get better warranty on a second hand car ! I will have to send the unit back and pay , again, for a replacement with 90day warranty .
This beggars belief since it must be a simple fix before the watch goes back into circulation for another £100 with 90 day validity .
This company should not be allowed to get away with such sharp practice .
Suggest that potential future customers find alternative manufacturers, this outfit offer very shabby after sales service .

Garmin Bounce 2 totally useless, its tracking ability is circa 1983. It’s never finds the location on the first attempt, I bought this so I could keep track of my 10 year old on his solo school trip. The marketing was impressive and it gave me confidence I could see where my Son was .Honestly after trying to locate him and having to wait 15 minutes for a location only to see the UNABLE TO LOCATE message I went out and bought an Apple Watch it never misses.

Problematisk å koble til telefon, dårlig batteri

I bought a top-of-the-line Garmin Epix Pro Gen 2 and have owned it for about 18 months. While the watch itself performs fine, the proprietary 4-pin charging cable has completely failed. For a premium device costing well over $1,000 USD, it is absolutely unacceptable that a critical component fails this quickly under normal use.

To make matters worse, Garmin’s solution in Taiwan is to charge nearly $30 USD (around 900+ TWD) for a replacement cable. This feels like an intentionally predatory ecosystem design, either a case of terrible engineering with the fragile "pogo-pin" connector, or a blatant cash grab designed to force customers into buying high-margin replacement accessories.

Paying premium flagship prices should guarantee premium end-to-end durability. It doesn't. Having to shell out ridiculous money just to keep a flagship watch operational is a terrible customer policy. I have already had to buy a replacement, but this experience has completely soured me on the brand. My next multisport watch will be a Suunto. I never experienced this kind of cheap failure with them.

Kjøpte 2 stk Garmin venu 4 på Elkjøp i julegave og etter 3 måneder holder bare batteriet på den ene bare en halv dag.
Leverte den inn til Elkjøp igjen for reparasjon.
De sa de skal sende den til Garmin og vi skal få oppdateringer hva som skjer underveis.
Det er nå gått 2 uker uten en eneste oppdatering! Hva skal en gjøre i mellomtiden? Kjøpe ny klokke mens en venter på reparasjon? Kan en ikke bare gi ut en ny klokke når batteriet er så tydelig ødelagt?.
Jeg har fått et veldig dårlig inntrykk av Garmin så langt.

Produits très cher , bug fréquent, téléchargement d'activités compliqué...
Scandaleux
Je vais acheter chez coros : beaucoup moins cher et la batterie dure beaucoup plus longtemps.

Garmin is a bad product, the batteries overheat and do not hold their capacity, never buy Garmin again, it is not expensive for the money and it does not last, and as for the complaint, they do nothing and say that everything is fine, just so they do not have to change anything, do not buy, there are other brands that are of better quality and do not break after 2 uses

I phoned Garmin to renew my charts subscription and, unfortunately, it was one of the worst customer service experiences I’ve had in years. I was made to feel like a nuisance for calling. The person I spoke to sounded uninterested and as if they’d just got out of bed or were coming off a bad handover, and it felt like they couldn’t be bothered to help. The call felt rushed and dismissive, and I got the impression they just wanted to get me off the phone as quickly as possible. Really disappointing, especially as I was simply trying to renew and continue using Garmin.

I bought a Garmin Lily a few years ago. I loved the way it looked but functioning wasn’t fully up to par with my Apple Watch. I was aware that it was different when I bought it but I had thought the missing features wouldn’t bother me. However, I really missed certain aspects of the Apple Watch. I recently lost the Lily and I was disappointed that I had no way to find out the last location it was in before it died

Great watch when it works but it recently started crashing in the middle of activities. Supports only solution was to buy a new refurbished watch from them. It appears they are intentionally causing these faults through software to force users to buy other watches from them. Will not use them again.

I have a Garmin Forerunner 945 that has had a production failure (the glass was coming of the case). I told them that this issue has been gradually gotten worse over the last 6-9 months and now the watch stopped working. I contacted support and they said they could not help me because the warranty had expired by 3 months ...and offered me a discount. Yes, I get it, warranty is warranty and they have policies, fair enough. Still disappointed that they would not take into consideration that the failure had occured before the warranty had expired and given a better offer.

Garmin Varia Vue 820, purchased upon release 6th February 2026, issue on first ride out, checked was an update, updated the unit, when riding the cars just stop behind you, have to stop turn off and pair to head unit whilst on the road, check again another update and mega update on edge 1040 head unit, works sort of after pairing again, every the light comes on randomly whilst turned off!!
Now i pair the head unit with the rear light everytime i get ready to go for a ride WTF is going on, called Garmin offered replacement or money back, i choose replacement Vari Vue 820, send back via UPS as requested, take to local drop off point 4th March, call Garmin customer support 6th March why parcel has not been picked up by UPS, basically guy told me to go away and wait until it’s picked up, i asked at the time is there any issue with UPs no response.
8March i went to drop off point shop, they said it had not been collected, i recovered my £260 failing light, arranged Royal mail to collect from home and ship 24hr delivery.
Called UPS i had to instigate an investigation!! when i called Garmin, an investigation might take 2 days whilst the light is at home with me!! Garmin Amy just kept repeating they cannot reimburse me £4.75 for Royal mail delivery and could send me to arrange another code to take to a drop off point in a few days, i asked about collection from my home, can’t do that. and can’t quarantee if when the light arrives at Garmin returns, the light will he deemed as recieved, may take longer to send new unit out. no offer of compensation for the failed light or the postage costs incurred.
There is no interest in looking after customers.
The Garmin Varia Vue 820 should not have been released in the 6 February 2026.
Poor quality product and poor customer service.
Light arrived at Garmin returns at 10.31, 10 March, less than 24hrs from home pickup, Garmin did acknowledge recieving dodgy light, but only when i went on chat line and sent photo evidence it had been delivered.
Was advised, might take 48hrs for new unit to be shipped. we will have to wait and see.

Fantastisk kundeservice og support. Fikk problemer med Bluetooth på klokken Venu 2 etter å fått ny iPhone 17. Tok kontakt med support og fikk raskt kontakt. Vi prøvde å løse problemet sammen, men endte med å sende inn klokken til reparasjon. I dag hentet jeg pakken på Posten og til min store glede har jeg fått en helt ny Venu2 med ny reim 😃 Fantastisk kundeservice 👏👏 Har alltid hatt gode opplevelser med support og kundeservice! 😎

Ma montre vivoactive est tombée en panne. Apres avour contacte garmin , ils ont proposé de récupérer la montre et de m offrir 20% de remise pour en acheter une nouvelle. Nous avons renvoye la montre defectueuse mais jamais récupéré la nouvelle envoyée par UPS , qui n est jamais arrivée.
J ai mis 2 mois à récupérer la somme payee. Ils ont d abord renvoyé une somme ne correspondant pas à la somme payée. Il a fallu un bon nombre de pièces jointes pour prouver que garmin nous devait encore une trentaine d euros.
Bref après avour récupéré la somme nous avons donc redemandé la remise de 20%. Garmin nous a envoye un bon de commande incluant la remise qui finalement s avère plus chère que dans le commerce. J ai refusé en demandant une explication. La reponse est: " nous ne sommes pas responsables du prix que font les revendeurs "
Résultat nous avons acheté une montre garmin moins cher que nous le faisait le service commercial garmin. Et garmin m a dit que ma montre defectueuse avait été détruite. Donc mauvaise foi garmin?????

Veldig god kundeservice når den nye klokka fikk trøbbel.
Kundeservice tok saken på alvor, og sendte ny klokke uten noe diskusjon.

Eneste trekk er at alt sendes til og fra Danmark, så det ble noen uker uten klokke, men alt i alt god kundeservice :)

After over a decade with Fitbit, I hesitantly switched to Garmin in December 2024. It's a year later, and my Venu 3S has served faithfully. It had a couple of non-major glitches over these 12 months, prompting me to reach out to Garmin.

The support guys were consistently excellent (shout out to Christian just now). Reddit is full of praise for Garmin customer service, but I was still a bit cautious... Needlessly, so far. It's been a 5* experience. Sticking to these guys. Thanks!