Excellent prices for genuine products. At these prices it's absolutely well worth the relatively short wait for top notch products...... my advice is if you desparetly want next day delivery then go... Ver mais
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Veja o que dizem as avaliações
Took a punt as best price found for new Nikon Coolpix P1100. Slight delay in delivery but compensated for by further reduction in price. Absolutely delighted with product - fabulous results on recent... Ver mais
Purchased a Canon R1 and RF 100-500 from Gearclix, and the journey from online purchase to receiving my goods was fast reliable and 'James' kept me informed along the way! I highly recommend GEAR CLI... Ver mais
A empresa respondeu
Absolute Scammers. Delivery dates mean nothing. Had four never meet any of them. Cancelled order no refund just informed by James refund started at their end after 4 weeks had to contact bank to star... Ver mais
Detalhes da empresa
Escrito pela empresa
GearClix Limited, your ultimate destination for all things of photography! Based in the heart of the UK, we are passionate about empowering photographers of all levels with the best gear and accessories to capture stunning images and create unforgettable memories. Our Mission : At GearClix Limited, our mission is to provide photographers—whether hobbyists, professionals, or enthusiasts—with high-quality equipment and exceptional service. We believe that the right gear can make all the difference in your photography journey, and we are dedicated to helping you find the perfect tools to express your creativity. What We Offer : We offer a wide range of photography products, including: Cameras and lenses from leading brands Tripods, lighting equipment, and accessories. Our carefully curated selection ensures that you have access to the latest technology and innovations in the photography world. Why Choose GearClix Limited? Expertise: Our team consists of passionate photographers who understand the needs of our customers. We are here to provide personalized recommendations and expert advice to help you make informed decisions. Customer-Centric Approach: We value our customers and strive to provide an exceptional shopping experience. From easy navigation on our website to prompt customer support, we are here to assist you every step of the way. Community Engagement: We believe in fostering a community of photographers. Through our blog, social media channels, and workshops, we share tips, tutorials, and inspiration to help you grow your skills and connect with fellow photography enthusiasts. Join Us on Our Journey Whether you’re capturing breathtaking landscapes, candid moments, or stunning portraits, GearClix Limited is here to support you. Explore our extensive range of products, and let us help you take your photography to the next level. Thank you for choosing GearClix Limited. We look forward to being a part of your photography adventure!
Informações de contato
361 Bath Road, Arno's Vale,, BS4 3EW, Bristol, Reino Unido
- +448000868538
- customersupport@gearclix.com
- gearclix.com
3,1
Bom
127 avaliações
Respondeu a 6% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Canon RF 200-800mm zoom lens
Company pricing is very competitive for a popular item. The communication was good & the order proceeded at the timescales indicated. There is a few weeks wait for delivery, however this is clearly stated at point of ordering. There is a local (Bristol) pick up option if preferred.
13 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Leonard,
Thank you so much for your thoughtful and positive review!
We're truly pleased to hear that you found our pricing competitive and our communication clear throughout the process. We greatly appreciate your understanding regarding the delivery timescale, and we're glad you noted that this is clearly stated at the time of ordering.
We also hope the Bristol pickup option provides added convenience for our local customers.
Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Extremely Disappointing Experience – Avoid Unless Collecting in Person
I purchased a lens on the 30th of May and received no update for over two weeks. When I followed up with James, he assured me it would be shipped shortly. A week later, I emailed again and was told the parcel had supposedly been lost by Royal Mail, and they were waiting for confirmation of the loss before sending a replacement. Meanwhile, I noticed the lens had quietly been removed from their website—which, to me, is clear proof they never had it in stock to begin with.
Another week passed with no update. When I checked again, they repeated that the parcel was still "lost" and blamed the lack of confirmation from Royal Mail. At this point, it had been well over a month. Frankly, it felt like they were using the shipping carrier as an excuse to cover for not having the product.
It was only after I threatened to leave a negative review that they admitted they didn’t have the item and would issue a refund. Today is the 15th of July. That’s nearly seven weeks of chasing, waiting, and being misled.
They never provided a tracking number or any proactive communication. How can a tracked parcel go missing with no trace unless it was never sent in the first place? Totally unacceptable.
Unless you’re planning to collect gear in person from their Bristol warehouse, I do not recommend this seller. Unprofessional, poor communication, and a complete waste of time.
15 de julho de 2025
Avaliação não solicitada
Awful experience, be warned!
This seems to be a company run and operated by a James G. I ordered a twin lens Nikon Z50 camera. After waiting the recommended delivery time l contacted James who told me there was a delay. I waited another week , to be told the item was missing! James said he would reorder and provide a new tracking number. More waiting for another week- no new tracking number appeared.He even stated what time/ day it would arrive when pushed. Guess what? Nothing appeared! After very patiently waiting for OVER 6 WEEKS l called and cancelled the order. Dreadful service! A series of fobbing off and broken deadlines! Avoid! Only gave one star as James is polite on the phone!
3 de junho de 2025
Avaliação não solicitada
Very helpful customer support
Got my Sony A7RV slight delay but James really looked after me vey happy. One suggestion it would really be helpful and reassuring if the cameras were being tracked throughout its journey
11 de julho de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Ashad,
Thank you so much for your feedback and kind words!
We're delighted to hear that you're happy with your Sony A7R V Camera and that James was able to assist you throughout the process.
We completely understand your suggestion regarding tracking updates, and we genuinely appreciate you taking the time to share it. Since the beginning of our journey, we've always welcomed constructive ideas from our customers, and your input is no exception. We’ll definitely explore how we can provide better visibility for pickup orders in the future.
At present, pickup orders don’t involve standard delivery to the customer's address, which limits our ability to offer traditional tracking details especially for pickup orders. However, we are actively reviewing options that might offer more reassurance and transparency during the process.
Thanks again for your support. It truly means a lot to us.
Best regards,
GearClix Limited
Got my A7RV after 5 days
Got my A7RV after 5 days (as what they promised). Can be a pick up from a store in Bristol. Its a bargain for its price and very happy with it. Will definitely buy again from them. Thank you
7 de julho de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear John,
Thank you so much for your kind review!
We're thrilled to hear that your Sony A7R V arrived promptly and met your expectations. It's great to know you found the option to pick up from our Bristol location convenient and the deal worthwhile.
We truly appreciate your trust and support, and we look forward to serving you again in the future. Enjoy your new gear!
Best regards,
GearClix Limited
I ordered a new camera from GearClix…
I ordered a new camera from GearClix Ltd. yes we had small delay due to transport but James looked after us and the camera arrive safely and was as described. We did have an additional battery missing but this was rectified immediately. Good service at the right price.
15 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Customer,
Thank you so much for your kind and thoughtful review!
We genuinely appreciate your patience and understanding throughout the entire process. It means a lot to us that you stayed supportive, even with the small transport delay and the initial battery issue. We're glad James could assist you promptly and that everything was resolved to your satisfaction.
Your trust in GearClix Limited and positive feedback truly encourage us to keep delivering excellent service at great value.
Thank you again for choosing us. We look forward to serving you in the future!
Best regards,
GearClix Limited
I wasn't sure when i saw the website
I wasn't sure when i saw the website, they are fairly new, after a phone communication with James, i decided to go head and made my canon R5 Markii order. Arrived in 4 days as i decided to collect it from Bristol registered address. Top class service and super fast delivery plus 3 years cover can't go wrong. Highly recommended.
Thank you Gearclix.
16 de junho de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Adeel,
Thank you so much for your kind words and for taking the time to share your experience!
We're truly grateful you gave us the opportunity, and we're delighted to hear that your Canon R5 Mark II arrived promptly and that you were happy with the service and added 3 years cover. James and the team work hard to ensure every customer feels confident and well-supported throughout the process, and your feedback reinforces that effort.
Thank you again for your trust and recommendation. It genuinely means a lot to us!
Best regards,
GearClix Limited
10 out of 10
At first I was skeptical with the company being so new, but after a phone call my nerves were settled and took a chance to place the order for my canon R5 mii and RF 70-200 2.8.
Delivery took just over 2 weeks to arrive, with regular updates along the way (James) my order arrived this morning, packaged extremely well and without damage!
I can’t recommend these guys enough! I will be a returning customer!
24 de junho de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Lewis,
Thank you so much for your thoughtful and encouraging review!
We truly appreciate you giving us the opportunity, especially knowing you were initially uncertain. It's great to hear that your conversation with James helped build that trust. We believe in providing clear, honest communication every step of the way. We're also glad your Canon R5 Mark II and RF 70-200mm arrived safely and met your expectations.
Your kind words and recommendation mean a lot to our team. We’re absolutely delighted to hear you'll be shopping with us again, and we look forward to serving you on your next visit!
Best regards,
GearClix Limited
GearClix Review.
I ordered a OM-1 mkii with M.Zuiko 12-40mm lens from GearClix. I agree with a previous reviewer who used the word "Trepidation" dealing with a new business for such a lot of money - but all businesses start somewhere - Marks and Spencers started with a Leeds market stall!
So I asked a lot of questions via email and online chat - I mulled over the fact I was buying a "grey import", that I wouldn't be able to register the device with OM Systems in The UK.
Delivery took a while - I chased it once. But I have got a new model camera with Pro Lens for what I had expected to pay for used and it comes with a 3 year warranty instead of the 12 months one I would get with a used camera (at best).
Would I buy from GearClix again? Absolutely.
26 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Michael,
Thank you so much for taking the time to share your detailed and thoughtful review.
We completely understand the initial hesitation when making a significant purchase from a newer business, and we truly appreciate the trust you placed in GearClix Limited. We're glad we could assist with all your queries and provide the reassurance you needed throughout the process. Your mention of Marks & Spencer is both generous and motivating every business does have to start somewhere, and it's customers like you who help us grow with confidence and accountability.
It’s great to hear that you’re pleased with the OM-1 Mark II and the M.Zuiko 12-40mm lens, especially considering the value and extended warranty you received. We know delivery took a bit longer than ideal, and we’re grateful for your patience and understanding.
We're delighted to hear that you'd choose GearClix Limited again that means the world to us. We look forward to serving you on your next photographic journey!
Best regards,
GearClix Limited
New Caon R10
I'm very pleased with my brand new Canon R10. Excellent price, well below the usual. It arrived 1 day after the original predicted date. James was very clear & helpful in arranging the delivery to suit me. Replies to my queries were instant. The packing was good, post by Royal Mail worked perfectly.
I would thoroughly recommend Gear Clix.
I thank the company for their service.
11 de junho de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Harvey,
Thank you so much for your kind and thoughtful review!
We’re delighted to hear that you’re pleased with your new Canon R10 and that everything from the price to the delivery and communication met your expectations. It's always rewarding to know that our efforts to provide great value and responsive service are appreciated. James will be especially pleased to hear your feedback!
Thank you again for recommending GearClix Limited. We truly value your support and look forward to serving you again in the future. Enjoy capturing amazing moments with your new camera!
Best regards,
GearClix Limited
Found Gearclix gave the best price
Found Gearclix gave the best price for a lens I wanted,I'd not heard of the company but took a chance. The projected delivery was not the quickest but then not ridiculous either. Slight miscommunication about a delay but soon received an email from Royal Mail expecting my package. Lens arrived well packaged,very happy with the price and free delivery.
26 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Michael,
Thank you so much for your thoughtful review!
We’re delighted to hear that you’re happy with your lens and appreciated both the pricing and free delivery. It’s completely understandable to be cautious with a new company, and we truly value the trust you placed in us. While we regret the slight miscommunication regarding the delay, we’re glad it was quickly resolved and that your experience ended on a positive note.
Your feedback means a lot and helps us continue to improve. We hope to serve you again in the future!
Best regards,
GearClix Limited
Snailish slow
As I went through the purchasing phase I was sucked in by Order now get by 30th May... 28th May I emailed and got a reassurance that things were going slow but sure, sending Royal Mail (Inactive) Tracking number. Then assured lens would be here by 06/06/25... No! Contacted them again: Telling me that there was a delay and it would be here by 10/06/25 before 13.00. It felt like I'd been scammed and I was not pleased and almost initiated a refund which "James" as prepared to begin. However, I replied that I'd wait, but no-more hold-ups!!!
On the 9th I checked on the tracking which had become live and RM had received package for delivery. Tuesday Morning 10.45 RM turned up with the protectively boxed expensive Lens. Perfect unsealed condition. I breathed a sigh of relief...
I feel if this company wants to get better reviews it really needs to get its delivery chain sorted out, removing the delays and putting customers minds at rest.
10 de junho de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Bob,
Thank you very much for your detailed and honest feedback. We truly appreciate you taking the time to share your experience with us.
First and foremost, we sincerely apologize for the delays and the inconvenience caused during the delivery process. We fully understand how frustrating it can be when expectations around delivery dates are not met, especially when it involves a high value item.
We’re happy to hear that your lens finally arrived in perfect condition and that you’re satisfied with the product itself. Your patience and willingness to wait despite the setbacks are genuinely appreciated. We’re also grateful for your communication throughout and for giving us the opportunity to resolve the matter rather than proceeding with a refund.
Your comments regarding our delivery process are taken seriously. We agree that improvements are needed, and we are actively working on optimizing our shipping systems to prevent similar issues in the future and ensure a more seamless experience for our customers.
Once again, thank you for your trust and for giving us the chance to make things right. If you need any further assistance, please don’t hesitate to reach out.
Best regards,
GearClix Limited
I ordered from GearClix the canon r1…
I ordered from GearClix the canon r1 and the RF 2x extender at an unbelievable price and was told it would be just over 14 days which was worth the wait but it did take a bit longer there was a bank Holiday plus I personally think there was a battery issue with the post but the amount of money I saved it was well worth the extra couple of wait, and the communication was good.
5 de junho de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear David,
Thank you so much for your kind and thoughtful review!
We're truly grateful you chose GearClix Limited for such an important purchase, and we're delighted to hear you're happy with the incredible value you received. While we understand the slight delay especially around the bank holiday and possible postal hiccups. We appreciate your patience and understanding throughout.
It's great to know our communication helped keep things on track, and we're thrilled that the savings made it all worthwhile for you. If there's ever anything else you need, we're always here to help.
Enjoy your Canon R1 and RF 2x Extender. We hope they bring you fantastic results!
Best regards,
GearClix Limited
Very poor experience
Very poor experience. On multiple occasions I was assured my purchase would be shipped on a particular date, only for those dates to pass by with the camera still not shipped. I was even told that it had already been shipped, but Royal Mail confirmed it still hadn't been received 4 days after when I'd been told it was shipped. Eventually, 3 weeks after my original order, I managed to get a refund. I'll never be ordering from this Gearclix again
6 de junho de 2025
Avaliação não solicitada
When I ordered the canon r5mk2
When I ordered the canon r5mk2, I was sceptical about the price and because they are a new company.
Well my worries were for nothing, I got camera in the timescale they gave and the camera was brand new as advertised, the best thing about this company is their customer services they are second to none,very quick replies and couldnt do enough to help .A++++
6 de junho de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Alan,
We are pleased to have your feedback on this platform. Your words indeed work as a booster to our performance.
As we are new, it is important to have suggestions and feedback to improve our services. We strive to become our customers' first choice when purchasing cameras and lenses.
With the continuous support of our valuable customers, we want to grow gradually, gaining trust and confidence from all of them.
Thank you once again for your time and appreciation.
Best regards,
GearClix Limited
An excellent company with excellent staff!!!…
I purchased a Sony FE-fit Tamron 50-400 zoom lens from GearClix.com. The website was very easy to navigate with plenty of choice on it. As this was my first purchase from them I did check on here before I ordered (just to be sure it does exist) and I also contacted the company and chatted to James via the webchat link on the website, to ensure the lens was brand new (it was) he also gave me an accurate estimate of delivery dates as it does take a couple of weeks to arrive from their supplier. My lens arrived on time in perfect condition complete with factory seal on the lens box. The parcel was very well packed in a snug outer box and was delivered via Royal Mail. Any queries were dealt with very kindly, truthfully and in a very timely manner. I really felt very well looked after and appreciated by the staff, so I feel they deserve the highest praise and I will wholeheartedly thoroughly recommend GearClix. Very happy customer :-)
28 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Caroline,
Thank you so much for your thoughtful and detailed review. We’re absolutely delighted to hear that your experience with GearClix Limited from browsing our website to receiving your Sony FE-fit Tamron 50-400 zoom lens—met your expectations and left you feeling well looked after.
We’re especially pleased that James was able to assist you promptly and transparently via our webchat, and that your lens arrived on time, factory sealed, and in perfect condition. It's always our goal to ensure every customer feels confident, informed, and valued throughout their purchase journey.
Your kind words about our packaging, delivery service, and customer support mean a great deal to us. Thank you for placing your trust in us for your first order.
We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
GearClix Limited
Positive experience
I recently purchased a lens from GearClix and was genuinely impressed with the experience. Before a trip I had planned, they even offered to make a personal delivery to help me get the lens on time, something you don’t see often these days. In the end, it didn’t work out due to my own late ordering, but I really appreciated the gesture. The lens arrived a few days later, well-packaged and exactly as described.
Their prices are extremely competitive, and for that, I was happy to wait a little longer. I’ll admit I had some initial reservations after reading a few mixed reviews, but my experience was nothing but positive. I’d definitely recommend GearClix and will be checking them first for future gear.
6 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Ioannis,
Thank you so much for your thoughtful and generous review. We're truly grateful you chose GearClix Limited, and we're especially glad to hear your experience was a positive one. It was our pleasure to offer assistance with the delivery even though it didn’t align with your travel plans, we appreciate your understanding and kind words.
We’re also happy to know the lens arrived in great condition and met your expectations. Your feedback about our pricing and service means a lot, especially given your initial reservations. We're always working to provide the best possible experience, and it’s wonderful to know we earned your trust.
Thank you again for your support and recommendation.
We look forward to helping you with your future gear needs!
Best regards,
GearClix Limited
Quick and Easy Order and Delivery
Simple order process. Package delivered quickly and in great condition. Product was competitively priced too.
21 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Geraint,
Thank you so much for your kind feedback!
We're delighted to hear that you found the ordering process simple and that your package arrived quickly and in excellent condition.
We also appreciate your recognition of our competitive pricing. Your support means a lot to us, and we look forward to serving you again soon!
Best regards,
GearClix Limited
Great price
I usually order my cameras from a company in Hong Kong as they are at least £1000 cheaper than the UK. I then saw Gearclix who were another £300 cheaper than Hong Kong. At first I was dubious about the company but after reading reviews ordered a Canon R5 mark ii. It took 10 days to receive the camera and as I was going away I was worried it might not arrive in time.I contacted the Gearclix three times and they assured me it would arrive on the 9th (I was going away on the 10th). The camera did arrive as promised on the 9th. I would like to thank them for polite way they dealt with my calls. So far I am very impressed with the camera and I am also impressed with the staff at Gearclix. I will definitely use Gearclix again. Highly recommended.
9 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Ray,
Thank you so much for taking the time to share your experience with us!
We're absolutely thrilled to hear that you’re enjoying your new Canon R5 Mark II and that it arrived just in time for your trip. We completely understand how important timing is especially when you're preparing to travel, so it’s great to know we were able to deliver as promised.
It means a lot to us that you placed your trust in Gearclix Limited, especially when you had initial doubts. We're committed to offering the best value without compromising service, and your kind words about our team's communication and professionalism truly mean the world to us.
We’re so pleased to have earned your recommendation and look forward to serving you again in the future. Enjoy capturing amazing moments with your new camera!
Best regards,
GearClix Limited
Overall Highly Recommend!
I had been saving up to get a canon R6ii, and was not sure which company I should buy from with my hard-earned money. In doing my research I stumbled upon this company and was impressed with their amazing prices, however I was not able to find much info or reviews on them aside from Trustpilot. Tempted to save money, I decided to go with them even though I did have a lot of anxiety and doubt about it. I decided to write this review because my doubts were erased after my experience dealing with them. I gave 4 stars because the camera came a week later than they had said on their expected delivery time (came after a trip I was planning on taking the camera on), however when I messaged them a guy named James replied immediately to my emails. This man's customer service skills were the best I've seen in a very long time and was extremely helpful. I have dealt with customer service from well-known companies in the past and had far worse experiences. When the camera finally came it was brand new and everything was perfect. Even the lens that I had bought was perfect. I've had no issues with the camera and do not regret my purchase at all. So overall I would say that this company is legitimate and is well worth buying from especially with the prices they offer, but I would expect to wait longer than they claim.
27 de abril de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Patrick,
Thank you so much for taking the time to share your thoughtful and honest experience!
We're truly honored that you chose to place your trust in us for such an important purchase, especially after all your careful research and consideration. We completely understand how much this investment meant to you, and we’re thrilled to hear that your Canon R6ii and lens arrived in perfect condition and have been meeting your expectations.
While we regret the delay in delivery and understand how disappointing that must have been especially with a trip planned, we’re very glad that James was able to provide you with the prompt and helpful support you needed. We’ll be sure to pass along your kind words to him; it will mean a lot.
Your feedback not only helps us improve, especially around delivery expectations, but also helps future customers feel more confident in their decisions just as you were searching for when you first found us.
Thank you again for your trust, your patience, and your support. We hope your new camera brings you countless amazing memories and beautiful shots for years to come!
Best regards,
GearClix Limited
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