Excellent prices for genuine products. At these prices it's absolutely well worth the relatively short wait for top notch products...... my advice is if you desparetly want next day delivery then go... Ver mais
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Veja o que dizem as avaliações
Took a punt as best price found for new Nikon Coolpix P1100. Slight delay in delivery but compensated for by further reduction in price. Absolutely delighted with product - fabulous results on recent... Ver mais
Purchased a Canon R1 and RF 100-500 from Gearclix, and the journey from online purchase to receiving my goods was fast reliable and 'James' kept me informed along the way! I highly recommend GEAR CLI... Ver mais
A empresa respondeu
Absolute Scammers. Delivery dates mean nothing. Had four never meet any of them. Cancelled order no refund just informed by James refund started at their end after 4 weeks had to contact bank to star... Ver mais
Detalhes da empresa
Escrito pela empresa
GearClix Limited, your ultimate destination for all things of photography! Based in the heart of the UK, we are passionate about empowering photographers of all levels with the best gear and accessories to capture stunning images and create unforgettable memories. Our Mission : At GearClix Limited, our mission is to provide photographers—whether hobbyists, professionals, or enthusiasts—with high-quality equipment and exceptional service. We believe that the right gear can make all the difference in your photography journey, and we are dedicated to helping you find the perfect tools to express your creativity. What We Offer : We offer a wide range of photography products, including: Cameras and lenses from leading brands Tripods, lighting equipment, and accessories. Our carefully curated selection ensures that you have access to the latest technology and innovations in the photography world. Why Choose GearClix Limited? Expertise: Our team consists of passionate photographers who understand the needs of our customers. We are here to provide personalized recommendations and expert advice to help you make informed decisions. Customer-Centric Approach: We value our customers and strive to provide an exceptional shopping experience. From easy navigation on our website to prompt customer support, we are here to assist you every step of the way. Community Engagement: We believe in fostering a community of photographers. Through our blog, social media channels, and workshops, we share tips, tutorials, and inspiration to help you grow your skills and connect with fellow photography enthusiasts. Join Us on Our Journey Whether you’re capturing breathtaking landscapes, candid moments, or stunning portraits, GearClix Limited is here to support you. Explore our extensive range of products, and let us help you take your photography to the next level. Thank you for choosing GearClix Limited. We look forward to being a part of your photography adventure!
Informações de contato
361 Bath Road, Arno's Vale,, BS4 3EW, Bristol, Reino Unido
- +448000868538
- customersupport@gearclix.com
- gearclix.com
3,1
Bom
127 avaliações
Respondeu a 6% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
great lens, slow delivery
I ordered a lens for my camera which I needed by a certain day for a trip abroad. Based on the delivery time on the website I decided to buy it there. In the week of my trip I enquired if it would definitely arrive on time. I was ensured it would arrive either Friday or Saturday by 1pm. I received the tracking number, however, the lens only got shipped from Bristol on Saturday and didn’t arrive on time for my trip which was really frustrating. After returning and using the lens, I can say it’s great and in perfect condition. I would however hope that shipping a lens to London from Bristol when it says it’s in stock wouldn’t take almost 2 weeks
24 de março de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Tara,
Thank you for your feedback and for taking the time to share your experience. We’re genuinely pleased to hear that you’re happy with the quality of the lens and that it’s performing well for you.
We’d also like to acknowledge your frustration regarding the delivery timeline. At GearClix Limited, we work hard to provide clear expectations on our website by displaying estimated delivery dates at the time of purchase. This is to help customers make informed decisions especially when time-sensitive needs, like travel, are involved.
While we regret that your item didn’t arrive in time for your trip, please know that we strive to meet or exceed those estimated timeframes and are continually working to improve our logistics to ensure better reliability. Your experience has been shared with our team to help reinforce the importance of timely dispatch, especially for in-stock items.
Thank you once again for choosing GearClix Limited. We hope to serve you again under better timing and with the same product quality you’ve come to expect.
Best regards,
GearClix Limited
Top marks for customer service!
Probably the best customer service I've had the good fortune to receive, at least in the area of purchasing photographic equipment.
Having once fallen foul, many years ago now, of a dodgy (US based) discount camera website, I do absolutely get the trepidation people have about online shopping generally, and new, little known companies in particular. I was hesitant and did some basic checks on the internet but, like others, was still apprehensive.
I would like to reassure prospective customers that GearClix is a legitimate company and, moreover, the service I received was above and beyond. Their location, as per their website, is - as it happens - a few miles away in my home city of Bristol, so I opted to collect my Sony bridge camera in person. However, 24 hours before scheduled pick-up, I had a problem with an unexpected clash of commitments, so contacted them to rearrange. The response was helpful, accommodating, quick and efficient and a revised time was agreed for one day later, but then shortly afterwards they got back to me again to say they would be happy to deliver to my front door, if I would prefer. I accepted, and then to my further surprise got a call a day earlier than stated to say that if I was at home to receive it my order could be dropped off within half an hour or so, which it was. Proper security check by the very courteous driver, photographed my driving licence ID, and no charge for the service.
Doesn't get any better than that. As a (presumably) fairly recently established company, they are evidently working hard to establish a reputation for providing good service and in my own case you have to say they could not be faulted. Good stock availability, competitive prices, top service. Strongly recommended.
13 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Bob,
Thank you so much for your thoughtful and generous review.
We are truly delighted to hear that your experience with GearClix Limited stood out as one of the best you've had, especially in the world of photographic equipment. Your recognition means a great deal to us, particularly as a growing company striving to build trust and deliver exceptional service at every opportunity.
We completely understand the hesitation that can come with online shopping especially when it involves lesser-known retailers, and we're incredibly grateful that you placed your confidence in us. It’s fantastic to know that our team’s efforts to go the extra mile, from flexible scheduling to personal delivery, helped turn that initial apprehension into a positive and reassuring experience.
Your detailed feedback not only encourages our team but also provides valuable reassurance to future customers considering their first purchase with us. We’re proud to have had the chance to serve you, and we’re thrilled that our combination of competitive pricing, stock availability, and personal service left such a strong impression.
Thank you again for your support and recommendation. We look forward to welcoming you back whenever you need anything further.
Best regards,
GearClix Limited
Ordered a Canon EOS R5 Mark ii
Ordered a Canon EOS R5 Mark ii, which was offered at a good price and arrived at the time they said. Was kepy updated throughout and had a call after the camera was delivered to check I was happy. I would recomend them to anyone looking for a quality camera at a very good price!
7 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Joyce,
Thank you so much for your kind and thoughtful review. We’re absolutely delighted to hear that you’re pleased with your Canon EOS R5 Mark II and that your experience with us met your expectations from start to finish.
At GearClix Limited, our mission is to provide not only the best products at competitive prices, but also a level of service that reflects our genuine commitment to our customers. We're especially glad that you appreciated the regular updates and follow-up call. It's important to us that every customer feels valued and supported throughout their journey with us.
Your recommendation means the world to us, and we’re truly grateful for your trust. Should you ever need anything further whether it's a new camera gear, or support, please don’t hesitate to reach out. We're always here to help.
Wishing you many amazing moments captured with your new camera!
Best regards,
GearClix Limited
Reassurance from a nervous buyer
After much trepidation, I ordered Canon RF200-800. The significant price difference helped tempt me. I found it difficult to find reviews of Gear Clix, hence the nervousness in using them. I accepted the timescale for delivery which was similar to other companies offering better prices than major outlets. Unfortunately there was an issue with item weight on posting, which delayed arrival as well as Easter and May bank holidays. A 4 star rating would be a little unfair despite this hiccup. My nerves have settled now my lens has arrived.
7 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Mark,
Thank you so much for taking the time to share your experience with us. We truly appreciate your honesty and your willingness to give GearClix Limited a chance, especially amidst initial hesitation.
We're delighted to hear that your Canon RF 200-800mm lens has now arrived safely and that you're pleased with your purchase. We understand that ordering from a lesser known retailer can come with a degree of uncertainty, and we're genuinely grateful for the trust you placed in us.
Please accept our sincere apologies for the delay caused by the weight discrepancy and the timing around the holidays. While we always strive to provide a smooth and timely delivery experience, we acknowledge that unforeseen issues can occasionally arise. We're constantly working to improve these aspects of our service to ensure our customers receive the highest standard of care every step of the way.
Your feedback is incredibly valuable to us, not only as a growing business, but as a team deeply committed to customer satisfaction.
Should you need any assistance or have questions in the future, our team is always here and ready to help.
Thank you again for your patience, your understanding, and most importantly, your trust.
Best regards,
GearClix Limited
Exercising Caution Recommended
Tried to find out why the company operates from an "off Licence" in Bristol, left a message on website but no response.
ADDENDUM Someone did respond to my message but did not answer the question I posed. Subsequently received a call from someone who tried to reassure me that the company was legit but seemed very reluctant to give me details about the company, its admin centre or where goods were kept in the UK. I eventually got an address in Croydon for the HQ but when I looked up this address it's a large building and no company named Gear clix is named in the list of companies in the building. I also did some research about the company and there are two interesting reviews on these sites gridinsoft.com and scam-detector.com
I have withdrawn the Scam comment in fairness to the company, but I think they should be more transparent about details of the company and to reassure those considering spending several hundred or indeed thousand pounds on equipment.
5 de maio de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Mr Terence,
We take serious issue with the misleading and baseless claims made in your review. Your assumption about our operations based on location is not only incorrect, but also completely unfounded. Many successful businesses today operate from a variety of premises — what matters is the integrity of the service, not outdated judgments about appearance.
Furthermore, we have received your message through chat and was responded too. We are committed to customer communication, and had you reached out through proper channels or followed up, you would have received a timely and professional response.
We do not take kindly to reckless suggestions that customers will "lose money" by purchasing from us. This is a defamatory statement with zero evidence, and we stand firmly behind the quality of our products and our reputation.
We welcome honest feedback, but we will not tolerate misinformation or damaging insinuations. If you have a genuine concern, contact us directly — otherwise, refrain from making baseless accusations.
Best Regards,
GearClix Limited
Bought my new Canon EOS R5 mark II from…
Bought my new Canon EOS R5 mark II from GearClix and couldn’t be happier.
If you don’t mind waiting for a couple of weeks, you can save a lot of money with these guys and I won’t hesitate to use them again!
Thanks GearClix!
24 de abril de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Peter,
Thank you so much for your kind words and for trusting GearClix Limited with your Canon EOS R5 Mark II purchase! We're thrilled to hear you're happy with your new camera and the savings you enjoyed. We truly appreciate your patience with the delivery time — please know that we're actively working on reducing shipping times to make purchase experience even better in the future. We look forward to serving you again soon!
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Execllent communication from the owner
Excellent communication from the owner. Despite a a delay in delivery I was kept updated on a dailly basis. Having bought camera kit from abroad before delays are common thing so I was half expecting one.
The main difference to other experiences with delays was the reassuring communication.
27 de abril de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Rob,
Thank you so much for your kind words and understanding. We truly appreciate your patience and are glad to hear that our communication made a positive difference in your experience. Keeping our customers informed is very important to us, especially when unexpected delays arise. Your thoughtful feedback means a lot, and we look forward to serving you again in the future!
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Great Service
Very pleased with my OM1 MKii they provided enquiry updates via email and phone promptly .Will use again in the future .
9 de abril de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Alan,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Hurry up and buyy itt
if you've made it to this page all I can say is..hurry up and buy! Never heard of the company before so I rang and spoke to them and placed an order for a lens..which then led to ordering a camera body too as the price was the lowest ive ever seen it. Great prices and customer service. will use again if prices stay competitive
15 de abril de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear D Lee,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Perfect Service
I already had one XA60B but needed a second for a two-camera live-stream, and I needed it quite quickly. The price at GearClix was amazing, but the service was even better. It was all done by webchat on their website and delivery was promised on a particular day. The camera arrived on time. A big thank you to the team (sorry, I can't remember the chap's name I was dealing with, but he deserves a payrise!). I will be a returning customer when I need some new kit!
26 de março de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Richard,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Great price and delivered on time
I was a little apprehensive placing a high value order with such a new company but GearClix despatched my Canon R1 exactly as they said they would and it arrived within the claimed timeframe. The only small issue is that the battery charger cable has a two-pin plug rather than a UK plug, but this could be easily managed with an adapter (I actually have a spare cable anyway). The price advantage from GearClix was substantial and the communication was good and accurate.
11 de abril de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Tim,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Purchased a new lense from Gear
Purchased a new lense from Gear, and although I was a little nervous after reading the 1* bellow, I soon realised that gearclix were an outstanding company. Great customer service, and delivery bang on schedule! Highly recommended!!
11 de abril de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Mark,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Very please with the service I received…
Very please with the service I received from this company
9 de abril de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Sally,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Ordered total camera kitwith 4…
Ordered total camera kit with 4 different lenses. Arrived in their given time through royal mail. I was a bit concerned because of the new company but definitely worth buying and worth the wait as well. Huge savings in my total kit. Highly recommended and will purchase again in short time.
20 de março de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Arthur,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Great price good delivery well packaged
Great price good delivery well packaged
31 de março de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Bob,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Great value, great company
Great company, fast shipping, responsive customer chat/service. Genuine interest in how their products are performing and that they arrive in the condition they left. Will definitely be using these for future gear and would highly recommend to anyone looking for good value camera gear!
25 de março de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Jake Firkins,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Ordered a lens and arrived in a few…
Ordered a lens and arrived in a few days. A great price for the lens and will definitely use Gearclix Ltd again when I require new camera equipment. Recommended👍
27 de março de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Richard Haxby,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
I have bought new camera body from them…
I have bought new camera body from them so far my experience is good apart from the delivery time , it took long time to arrive but it was within their time frame, overall experience is good, Recommended
8 de março de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Md Hussain,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
Great price and delivery was swift.
Great price and delivery was swift.
First used this lens when filming the Sky News flagship 'Sky News at 10' from Westminster.
7 de março de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Une Herzer,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
I hand a fantastic experience …
I hand a fantastic experience purchasing a camera and a lens from them. Their prices were significantly better. Everything arrived on time, in perfect condition, and exactly as expected. I also had a question about camera, and their customer support responded promptly.
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da GearClix Limited
Dear Eli,
Thank you for taking the time to share your review of GearClix Limited. We truly appreciate your feedback and are delighted to hear about your experience with our product and provided services. Your support and insights help us continue to improve and provide the best possible experience for our customers.
If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
GearClix Limited
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