Myself and my husband visited the dental surgery yesterday for both our six monthly check-ups. Saw Mr Hassan and his assistant nurse (sorry, unable to recall her name). Very professional service by... Ver mais
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Veja o que dizem as avaliações
Ive been with this practice for over 15yrs, always helpfull, makes you feel at ease, above all its about the patient, if you are unable to afford expensive treatment, they help you look st the best op... Ver mais
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5 star service! Visited Genix in Marske recently with toothache. I saw Naz (a locum dentist) who was brilliant - knew exactly what she was doing and spent time explaining my treatment plan in detail... Ver mais
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I cannot fault the staff having been treated by helpful and polite and cheerful staff. My only fault with your Huddersfield surgery is the lack of parking for disabled patients and that is the fault o... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.
Informações de contato
Genix Healthcare Ltd, LS27 7WF, Leeds, Reino Unido
- 01132 244 460
- info@genixhealthcare.com
- genixhealthcare.com
4,7
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A busy practice and I was happy with…
A busy practice and I was happy with the treatment I received. There was however a patient and an interpreter taking up rather a lot of time in Reception that should not have been allowed. I was standing waiting for my appointment and it was an episode that was just running on and on before my eyes. It appeared that the Dentist had to come down at one point. I wouldn`t dream of causing that much inconvenience.
22 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for taking the time to share your feedback regarding your recent visit to Genix Healthcare.
We’re pleased to hear that you were happy with the treatment you received. We also appreciate your comments regarding your experience in reception.
At times, some patients may require additional time, support, or assistance, and we always aim to approach these situations with patience, understanding, and professionalism.
We believe it is important that every patient receives the care and attention they may need during their visit. However, we are sorry that this particular situation left you feeling inconvenienced, and we appreciate you bringing your concerns to our attention.
Thank you again for your honest feedback.
My appointment was on time and the…
My appointment was on time and the staff were all very helpful and pleasant.
22 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your kind feedback regarding your recent visit to Genix Healthcare.
We’re pleased to hear that your appointment ran on time and that you found the team helpful and pleasant throughout your visit. Providing an efficient and welcoming experience for our patients is always important to us, so your comments are greatly appreciated.
Thank you again for taking the time to leave your review.
Always a friendly staff to make your…
Always a friendly staff to make your appointment more pleasant
Great customer care
21 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your lovely review of Genix Healthcare.
We’re delighted to hear that you consistently experience friendly and welcoming service from the team. Providing excellent customer care and helping patients feel comfortable during their appointments is something we take great pride in.
Your kind feedback is greatly appreciated, and we thank you for taking the time to share your experience with us.
Very good ,professional,and very…
Very good ,professional,and very informative. Always enjoy a visit to genix.
19 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your kind review of Genix Healthcare.
We’re so pleased to hear that you find the team professional, informative, and welcoming during your visits. It’s wonderful to know that your appointments are consistently positive experiences, as providing high-quality care in a friendly environment is always our aim.
We truly appreciate your feedback and look forward to seeing you again in the future.
The staff are always so friendly and…
The staff are always so friendly and polite. The dentists are superb, they put me at ease and are so patient and thorough. Ease my anxiety immensely. Xx
21 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you so much for your lovely feedback about your experiences at Genix Healthcare.
We’re delighted to hear that the team’s friendly and polite approach helps make your visits more comfortable, and that the dentists have helped ease your anxiety through their patience, care, and thoroughness.
Supporting nervous patients and helping them feel reassured during appointments is something we place great importance on, so your kind words will mean a great deal to the whole team.
Thank you again for taking the time to share your experience with us.
My appointment was with Riyana D'Souza.
My appointment was with Riyana D'Souza.
She was lovely and put me at ease.
She explained everything and was very caring.
I had a deep clean which usually is very uncomfortable and isn't something to look forward to.
On this occasion I felt she was as gentle as can be expected and can not praise her enough.
Also the Dental Nurse whom I didn't get her name was exceptional and caring.
All in all a very good team.
The reception staff are very efficient and the building and furnishings are lovely and clean.
Many thanks.
21 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you so much for your wonderful and detailed feedback regarding your recent visit to Genix Healthcare.
We’re delighted to hear that Riyana D'Souza helped put you at ease and provided such caring and informative treatment throughout your appointment. It’s especially lovely to know that your deep clean was handled as gently and comfortably as possible, particularly as we understand this can often be an anxious experience for many patients.
We also greatly appreciate your kind comments about the dental nurse, reception team, and the cleanliness and presentation of the practice. Your feedback reflects exactly the standard of care and environment we strive to provide for all our patients.
Thank you again for taking the time to share your experience, your lovely comments will mean a great deal to the whole team.
Excellent service great care and a very…
Excellent service great care and a very clean surgery plus friendly staff would recommend 100%
20 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your wonderful feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that you received excellent service and great care, and that you found the practice clean and the team friendly.
Maintaining a high standard of clinical care in a welcoming and hygienic environment is very important to us, so your kind comments are greatly appreciated.
Thank you again for your recommendation and for taking the time to share your experience.
Excellent no problems at all.
Excellent no problems at all.
19 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your positive review of Genix Healthcare.
We’re delighted to hear that everything went smoothly during your visit and that you experienced no problems at all.
Providing efficient and professional care in a comfortable environment is always our goal.
We appreciate you taking the time to share your feedback and look forward to welcoming you again in the future.
Excellent dentist
Excellent dentist, went for check and clean 👌 no waiting always seen on time by happy friendly staff
19 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your wonderful feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that you were happy with your check-up and clean, and that your appointments continue to run on time.
Providing efficient care in a friendly and welcoming environment is something the whole team takes great pride in, so your kind comments are very much appreciated.
Thank you again for taking the time to leave your review.
What sort of dental practice does not…
What sort of dental practice does not have a qualified dentist. ? The Genix Dental Practice in Marske.
19 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Hello, and thank you for taking the time to share your feedback regarding Genix Healthcare Marske.
We are sorry to hear about your frustration and understand how concerning it can be when access to a dentist does not meet expectations. We appreciate that patients rely on us for timely and consistent dental care, and we regret any disappointment or inconvenience caused by your experience.
Should you wish to discuss your concerns further, you are welcome to contact the practice directly or speak with the practice manager. Contact details for all practices can be found here: https://genixhealthcare.com/clinics/
First class service.
First class service. Issue with my crown, luckily a cancellation and fixed in 20 minutes. Very friendly staff.
19 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your excellent review of Genix Healthcare.
We’re so pleased to hear that the team were able to accommodate you quickly following the issue with your crown, and that the problem was resolved promptly for you. It’s always our aim to provide efficient, high-quality care whenever possible, especially when unexpected dental problems arise.
We also appreciate your kind comments about the friendliness of the staff. Thank you again for taking the time to share your experience with us.
All staffs are kind
All staffs are kind , polite and helpful
Clean environment
18 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for taking the time to leave a review about your visit to Genix Healthcare.
We’re very pleased to hear that you found the team kind, polite, and helpful throughout your appointment.
Maintaining a clean and welcoming environment for our patients is also extremely important to us, so your comments are greatly appreciated by everyone at the practice.
Thank you again for your kind feedback.
Very friendly girls on reception
Very friendly girls on reception. Put you at your ease.If you don't like going to dentist.
18 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your kind feedback about your experience at Genix Healthcare.
We’re delighted to hear that our reception team helped put you at ease during your visit. We understand that many people can feel nervous about attending the dentist, so creating a friendly and welcoming environment is something we place great importance on.
Your lovely comments are greatly appreciated, and we thank you for taking the time to leave your review.
Needed an emergency appointmen
Needed an emergency appointment for a broken tooth. I was fitted in that day and sorted out with a temporary fix quickly and effectively. Good job . Thanks
18 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your kind feedback regarding your recent emergency appointment at Genix Healthcare.
We’re very pleased to hear that the team were able to arrange an appointment for you quickly and provide an effective temporary repair for your broken tooth on the same day.
We understand how important prompt treatment can be in these situations, so it’s wonderful to know you were happy with the care you received.
Thank you again for taking the time to leave your review, and we wish you all the best with your continued treatment.
Thank you
Thank you, had emergency appointment as my filling come away abit and it was rough so nothing is ever a problem and MO again did a good job, I just love everything about the service 😁 always happy when walking out the building
15 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you so much for your wonderful feedback about your recent emergency appointment at Genix Healthcare.
We’re really pleased to hear that you were able to be seen quickly and that Mo was able to help resolve the issue with your filling.
It’s lovely to know that you’re always happy with the care and service you receive from the team, and your kind comments will mean a great deal to everyone at the practice.
Thank you again for your continued support and for taking the time to share such positive feedback 😁
Polite staff always super clean and…
Polite staff always super clean and welcoming the dentist always explains everything properly and efficiently and my daughter always feels calm and relaxed brilliant surgery brilliant staff
15 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for your fantastic review of Genix Healthcare.
We’re delighted to hear that you and your daughter have had such positive experiences with the practice. It’s wonderful to know that you find the team polite and welcoming, and that the dentist takes the time to explain everything clearly and thoroughly during appointments.
We’re especially pleased that your daughter feels calm and relaxed when visiting us, as helping patients feel comfortable is always a top priority.
Your lovely comments about the practice and staff are truly appreciated, and we thank you for taking the time to share your experience.
Great informative Dentist in Yannis, happy with treatment and care taken.
Great informative Dentist in Yannis, talked through all of treatment and expectations clearly. Reason for only 4 stars as some confusion at the end of actual full cost. Firstly was overcharged £27.40 then had to argue over further refund of £30 consultation fee that I had initially was advised was included in full treatment fee. Another dentist had given wrong information apparently but I did end up getting this refunded too. I would suggest anyone thinking of getting treatment ensure that costings are clear and emailed prior to treatment beginning. I did not get full costing breakdown until after treatment completed and even then had to ask for it to clear up the above confusion.
15 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for taking the time to leave such detailed feedback regarding your recent experience at Genix Healthcare.
We’re very pleased to hear that you were happy with the care and treatment provided by Yannis, and that the procedures and expectations were explained clearly throughout your appointments. Your kind comments about the clinical side of your experience are greatly appreciated.
However, we are sorry to hear about the confusion surrounding the treatment costs and billing. We completely understand how frustrating this must have been, particularly when different information was provided regarding the consultation fee and overall charges. Clear and transparent communication around fees is something we take very seriously, and your feedback has been noted carefully as it helps us identify where improvements can be made.
We do appreciate you bringing this to our attention and are pleased that the matter was ultimately resolved for you. Thank you again for your honest review.
Every thing as it is expected to be.Reception staff are welcoming and…
Reception staff are welcoming and efficient.
Premises are open planned and not cramped.
Only criticism which I have raised before is the pre appointment on line questionnaire. Why do you have to repeatedly give your meds and health details?Why not include a “ no change to previous history “ button on the on line form?
15 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you for taking the time to share your feedback about your experience at Genix Healthcare.
We’re pleased to hear that you found the reception team welcoming and efficient, and that you were comfortable within the practice environment. Creating a pleasant and accessible experience for our patients is something we work hard to achieve.
We also appreciate your constructive comments regarding the pre-appointment online questionnaire. We understand your frustration at having to repeatedly enter medical information, particularly where there have been no changes to your health history or medication. Patient safety and maintaining up-to-date records are extremely important to us.
Thank you again for your honest and helpful review.
Resposta da Genix Healthcare
Thank you for your positive review of Genix Healthcare.
We’re pleased to hear that you found the service fast, efficient, and of a high standard.
The team always aims to provide smooth and professional care for every patient, so your feedback is greatly appreciated.
Thank you again for taking the time to share your experience with us.
Staffs are very kind the reception…
Staffs are very kind the reception staff are very friendly and helpful very kind and supportive. The dentist and staffs are very helpful and professional. Thank you
15 de maio de 2026
Avaliação não solicitada
Resposta da Genix Healthcare
Thank you very much for your kind and thoughtful review of Genix Healthcare.
We’re delighted to hear that you found both the reception team and clinical staff friendly, supportive, and professional throughout your visit.
Creating a caring and welcoming environment for our patients is extremely important to us, so your lovely feedback will mean a great deal to the whole team.
Thank you again for your kind words and for taking the time to share your experience with us.
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