My cat has definitely improved after one month of using the calming collar. The attacks on his sisters are greatly decreased, but he still does it occasionally. We found that Feliway didn’t work on it... Ver mais
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Veja o que dizem as avaliações
I have to admit, I was very skeptical about the cat calming collars. We've tried Feliway and a variety of other pheromone products, but none of them seemed to help our cats urine marking and territo... Ver mais
Calming cat collar, has stopped our 12 year old cat from daily urinating in numerous places around the house. Overall product is good, delivery is very slow and tracking abysmal
Good product so far, I purchased them for my two anxious cats and have had a calming effect after a few days. Slight issue with one collar but have had excellent customer service who are sending out a... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Gentle Paws Supplies, your premier destination for top-quality cat essentials. Discover our extensive range of cat supplies, including cozy beds, comprehensive car safety kits, engaging toys, and stylish accessories. Enhance your cat's comfort and safety with our thoughtfully curated collection. At Gentle Paws Supplies, we prioritize your pet's well-being with products designed for ultimate satisfaction.
Informações de contato
3,9
Muito Bom
272 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Making a difference
Our mother cat who used to be very caring towards her 2 kittens started becoming aggressive and stressed when she sees them in the house. I was about to consider re-homing some of them, when I tried the collar on the mom. It has been a gradual but definite improvement to the extent that there is a level of harmony restored in our household. I plan to put the kittens 1 collar each too to see if this can have an ever better effect.
10 de junho de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
That really means a lot to read. Gradual is actually exactly how it's supposed to work, so the improvement you're seeing is a great sign. Adding collars to the kittens too is a wonderful idea and should only help things along 🐾
— The Gentle Paws Team
I've tried diffusers but did not work i…
I've tried diffusers but did not work i have 2 cats who are about 2 years old 1 male 1 female, my male cat was peeing on everything all of a sudden including all the beds and curtains so I decided to give these collars a go and so far seem to be helping, only one incident of peeing on the spare bed so far, so I give them 2 thumbs up 👍 👍😊
9 de junho de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Really glad the collars are making a difference where other things didn't. It only gets better from here 🐾
— The Gentle Paws Team
Best calming collar for your kitty
I was skeptical at first, a friend gave me a collar as she knew I was going to be doing a lot of travelling with my cat. The change in how happy and relaxed he is with the collar is outstanding! He pretty much slept the whole trip (over 900km with a couple of rest/sniff stops) twice! I ordered several packs of these calming collars as I’ve never seen my furry son so chilled and happy. Just wish there was one for anxious humans! I absolutely swear by them.
1 de junho de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
So happy to hear this! Travel with cats can be so stressful and the fact that he was that relaxed throughout says it all 🐾 We're always here if you ever need anything!
— The Gentle Paws Team
Cat no 1 stopped spraying in doors,lot…
Cat no 1 stopped spraying in doors,lot calmer.
Cat no 2 stopped scratching up carpet, nicer to other cats.
Cat no 3 still scared no noticable change.
1 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Three cats = three different personalities, that's exactly how it goes! The progress on two of them is already a great sign, and the third might just need a little more time to settle in. Some cats take longer than others, but the change does come.
Thank you for giving them all a proper chance 🐾
— The Gentle Paws Team
HORRIFIC CUSTOMER SERVICE
HORRIFIC CUSTOMER SERVICE
absolutely awful company. if you ever want to contact them. well you cant. you might as well receive one email a day from a bot!
I've explained multiple times that I don't just want to send them back due to me being awkward. 4 of my 5 cats were harmed!!!!!!!!
one of my cats had managed to tighten it until she couldn't breath!
oh well there grooves you're meant to cut.
WHERE DOES IT SAY THAT ON THIS CHEAP BOX?
every email I get is exactly the same...
Hi Chloe,
Thank you for sharing your feedback, and we're very sorry to hear about your experience.
The safety of cats is extremely important to us. Our calming collars are designed with a breakaway safety section that should be activated before use by cutting the small connector on the breakaway clip. This allows the collar to release if it becomes snagged or caught.
Many cat parents use our collars successfully, but we understand that every cat is different, and we're sorry that they were not suitable for yours.
Regarding refunds, our policy allows returns of unopened collars within 30 days of delivery. Once the returned unopened items are received and inspected, we can process a refund for those items.
Can you please let us know how many collars you still have unopened?
Best regards,
Customer Service Team
Gentle Paws Supplies.
this company does not care but you're animals welfare and only care about sales. I am not going to stop making customers aware until your'e product has proper safety information on the boxes it comes in!
next, you state you only use pheromones. what's in the 98% of inert ingredients? 1% it says on the box is pheromones, 1% valerian (natural sedative). I cannot find anywhere an actual ingredients list from you. just takes you back to how it's better than a plug in.
DONT BUY!!!!!!!! they'll nearly kill your cat and then not give you your money back.
4 de junho de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
We are deeply saddened to read your experience, Chloe, and we sincerely apologize for the distress this situation has caused you and your cats.
Nothing is more important to us than the safety and well-being of pets, and we take reports like yours extremely seriously.
Our calming collars are designed with a breakaway safety clip that must be activated before use by cutting the small connector section. This safety information, along with detailed usage instructions, is available on our website. The breakaway mechanism is intended to allow the collar to release if it becomes caught or snagged.
We appreciate your feedback regarding the packaging and will carefully consider it as we continuously work to improve the experience for cat parents.
Regarding the ingredients, our collars contain feline pheromones, maternal appeasing pheromones (MAPs), and valerian. The remaining inactive ingredients are carrier materials used to stabilize and slowly diffuse the active ingredients.
We are also sorry that you felt unheard. Our intention has never been to dismiss your concerns, and we regret that our previous responses gave you that impression.
As previously explained, our return policy covers unopened collars within 30 days of delivery. Nevertheless, we remain willing to review your case personally and work toward a fair resolution. Please contact us directly at contact@gentlepawsupplies.com with your order number so that we can investigate further.
Gentle Paws Supplies
We have 33 days without urination on a…
We have 33 days without urination on a bed etc. There is no noticeable reduction in fighting with his brother. So that’s better than having a bed soiled.
7 de junho de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for sharing your experience, Matthew. We're delighted to hear that your cat has now gone 33 days without urinating on the bed. That's wonderful progress, and we're glad the collars have helped improve things for your household.
While every cat responds differently, we're happy to hear you've seen positive results and appreciate you taking the time to share your feedback.
Noticeable improvement
I currently have 2 foster cats and after weeks of careful introduction, the older cat was still very defensive, aggressive and choosing to hide most of the time. After 3 days of wearing the collars, the older cat is now coming out into the common area, and although she is still hissing a little, there is a noticeable improvement in their interactions. She is also coming up to me for pats, when previously she would avoid me. At first, both cats seemed sensitive to the collar (squinting a little and very dozy) but they seem to have adjusted quickly. This product may not be suitable for all cats, but it is definitely worth a try and I am very happy with the positive results so far.
7 de junho de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you so much for sharing your experience, Amanda. We're delighted to hear that you've already noticed positive changes after introducing the collars and that your older foster cat is becoming more comfortable and social.
Every cat responds differently, so we truly appreciate your thoughtful observations and your patience during the introduction process. Wishing you and your two foster cats continued progress and many happy moments together.
These collars are great
These collars are great. They have made one of my cats less scared around visitors. He actually comes out to say hello!
6 de junho de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for your wonderful feedback, Jeanette. We're so happy to hear that one of your cats is feeling more comfortable around visitors and is even coming out to say hello.
It's always heartwarming to hear about cats gaining confidence and enjoying more interactions. Thank you for trusting us with your furry family!
Turned my hissing swatting cat back to…
Turned my hissing swatting cat back to her semi sweet self. Do have to say the collars don’t stay on really well. But it did work for her!
18 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for sharing your experience, Renee. We're delighted to hear that the collars helped bring your kitty back to her sweet self.
We also appreciate your feedback regarding the fit. Every cat is unique, and comments like yours help us continue improving our products. Thank you for giving them a try, and we're so happy they made a positive difference for your furry friend.
What an absolute scam this collar is
What an absolute scam this collar is. A total waste of money.
One of my cats is a right monstaer - a real little demon who does not play well with the others. I have tried everything, then this product popped up repeatedly on my socials and appears to have lots and lots of great reviews. I caved in an bought some. Well I totally got scammed on this one. Does NOTHING! my cat merrily goes on his way choosing mayhem while wearing this useless collar.
3 de junho de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Hi Nelle,
We're sorry to hear that the collar didn't meet your expectations.
While many cats show noticeable improvements within the first week, every cat responds differently. The collar is designed to help reduce stress-related behaviors, but it may not completely eliminate all behavioral issues, especially if there are other factors involved.
We understand how frustrating this situation must be, and we'd like to learn more about your experience. Could you let us know how long your cat has been wearing the collar and whether there have been any recent changes in their environment or routine?
We stand behind our products with a 30-day money-back guarantee. Please reach out to us at contact@gentlepawsupplies.com, and our team will be happy to review your case and assist you with the next steps.
We appreciate you giving our product a try and look forward to helping resolve this for you.
Customer Service Team
Gentle Paws Supplies.
Urine issues
I had gotten it due to increase urination on our couches. We have 2 cats and have always blamed the 1. Used the color on him and he definitely became more relaxed and personable, but the puddles were still there. Tried it on our other cat and after about a week there have been no more puddles!
15 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for sharing your experience, Jaime!
It's amazing how quickly you identified which cat was causing the issue. We're glad to hear the collar helped your first cat become more relaxed, and even happier to know that after trying it on your other cat, the inappropriate urination stopped.
Every cat is different, so finding the right fit can make all the difference. Thank you for giving it a chance and for sharing your story with other cat parents! 🐾
Customer Service Team
Gentle Paws Supplies
Had our doubts
Had our doubts, but it changed everything. Now the younger cat is no longer pissing outside the litter box or chasing the older cat. Now they eat near each other walk up and sleep next to each other. Took about 3 days with collor on and it all turned around. It also took my cat about a week to get used to having the collar on. It worked thank you again!
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you so much for sharing your experience, Scott!
We know it can be hard to stay patient when introducing something new, so we're glad you gave the collar a few days to work and allowed your cat time to adjust. It's wonderful to hear that your cats are now getting along better, sharing space, and even sleeping next to each other.
Thank you for mentioning the timeline as well. Every cat is different, and your experience will be very helpful for other cat parents.
Customer Service Team
Gentle Paws Supplies.
Rescued an Adult Sassy Orange Boy...
My feral rescued adult male has been in my cat colony for five years now. He marks the house and fights with the other colony members. This collar has immensely calmed him. He is happy and wants to play! He still marks around the house but the fighting has significantly decreased!
28 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for sharing your experience, Renee!
We're so happy to hear that your orange boy is feeling calmer and more comfortable around the other cats. It’s especially encouraging to hear that the fighting has significantly decreased and that he's showing a more playful side.
While the collar may not resolve every behavior completely, we're glad it's helping create a more peaceful environment for your colony. Thank you for giving it a try and for sharing your results with other cat parents.
Our cats did not tolerate the pheromone…
Our cats did not tolerate the pheromone collars. Kept trying to scratch them off. The "money back guarantee" is a farce. The second you open the collars package the guarantee is void. If you have a problem with collar performance customer service politely tells you that there will be no refund. BEWARE!!!
18 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Hi s. clark,
We're sorry to hear your cats did not tolerate the collars.
Our 30-day money-back guarantee is designed to let customers try the product and determine whether it's a good fit for their cats. While opened collars cannot be returned due to hygiene and safety reasons, unopened collars are eligible for a refund under our return policy.
If you believe there has been a misunderstanding regarding your case, please contact us at contact@gentlepawsupplies.com with your order details, and we'll be happy to review it again.
I was very skeptical
I was very skeptical. Our new 2 year old rescue was very nervous and peeing on our bed and sofa. I purchased my first box about a month ago. Put a collar on both cats.
By the next morning I saw a BIG difference in her. She was starting to get along with our other cat. She has only peed outside the litter box once since. But that was a day when we were out longer than planned. So dinner was pretty late. (She is very food motivated.) So I purchased 5 more boxes. I could tell it was time to change the collar because she was getting a little anxious around the other cat. But NO PEEING.
THANK YOU Gentle Paws
27 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you so much for sharing your experience, Monica!
We love hearing stories like yours. It's wonderful to know that you noticed such a positive change so quickly and that your rescue cat is feeling more comfortable around your other cat.
Thank you as well for sharing that one accident happened during an unusual situation. Experiences like yours help other cat parents understand what to expect and how important consistency can be.
We're honored to be part of your cats' journey and truly appreciate your continued trust in Gentle Paws.
Tried this on my cat twice with bad…
Tried this on my cat twice with bad results. I woke up after the first night and saw him in his bed, looking strange. He had tried to hard to get it off that his lower jaw was stuck under the collar and his paws were bloodied from trying to get out of it. I tried again 2 months later and now I know why he was trying to get out of it. It’s hurt him. His fur has fallen out and it looks like a burn around his neck. I’m so horrified, my poor little man…please don’t put these on your babies!
27 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Hi Michelle,
We're very sorry to hear about your experience and hope your cat is doing well.
This is certainly not the experience we want for any pet. We take reports like this very seriously. Please contact us at contact@gentlepawsupplies.com with your order number and photos of the collar and your cat's neck so our team can investigate this thoroughly and assist you directly.
Wow what a difference this has made for…
Wow what a difference this has made for my cat that used to always spray and pee in the same spot. He was still doing it after being desexed but now with this collar he’s a changed cat for the better! Thank you so much.
27 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for sharing your experience, Bea!
We're delighted to hear about the positive change in your cat's behavior. It's wonderful to know that the collar helped reduce the spraying and inappropriate urination, even after desexing hadn't fully resolved the issue.
Thank you for trusting Gentle Paws and for taking the time to share your results with other cat parents.
Our elderly cat (19) cat definitely…
Our elderly cat (19) definitely appears calmer. We are just about to try 2nd collar so will see how that goes
23 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for sharing your experience, Jane!
We're so happy to hear that your 19-year-old cat appears calmer. We know senior cats can be especially sensitive to changes, so it's wonderful to hear you've already noticed a positive difference.
We hope the second collar works just as well, and we'd love to hear how things continue to progress.
Works wonders our cat has calmed right down!
We adopted two kittens (male and female) from an animal shelter and shortly after the female began urinating everywhere. She was always skittish and appeared anxious all the time. Within two weeks of wearing her collar (and after losing two collars from her chewing them off!) she finally calmed down and the “peeing” stopped. She become cuddly and friendly and calmed right down. Couldn’t be happier!
21 de maio de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for taking the time to share your story, Alicia!
We're delighted to hear that your kitten became calmer, more confident, and stopped the inappropriate urination. Adjusting to a new home and a new feline sibling can be stressful, so it's wonderful to hear she is now feeling comfortable and happy.
Thank you for mentioning the timeline as well. Every cat is different, and your experience will be helpful for other cat parents going through similar challenges.
Stopped peeing outside the litter box
Our female was peeing outside the litter box on the carpet and on furniture due to stress anxiety - one of our older males was bullying her. We even thought about rehoming her. We tried a Feliway collar at first, but it had no effect. The Gentle Paws collar has stopped this behavior entirely.
29 de abril de 2026
Avaliação não solicitada
Resposta da Gentle Paws Supplies
Thank you for sharing your experience, Claire!
We're so happy to hear your cat is feeling more comfortable and that the inappropriate urination has stopped. We know how stressful these situations can be, especially when a cat is being bullied by another household pet.
Thank you for giving Gentle Paws a try and for sharing your story with other cat parents.
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