Gerrards Auction Rooms Avaliações 192

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Consistently high quality service and items - but what really makes this auction house special are the staff who work so hard to serve their customers! Thank You to you all - especially Leigh-Anne and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gerrards is a very friendly establishment. The staff are helpful and knowledgeable and nothing is too much trouble. They have an amazing range of collectables and jewellery etc. It's a great place to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went to valuation day @ Menstrie . John and his colleague were very welcoming and helpful. John gave me an honest and fair assessment of my gold, silver and Rolex watch. No hassle whatsoever and payme... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When Gerrards were in Menstrie I went to see Alister, who was with his dad, on two occasions. Both times it was Alister who evaluated my redundant silver jewellery and both times was delighted by bot... Ver mais

Detalhes da empresa

  1. Casa de Leilões
  2. Arte e Antiguidades
  3. Comprador de jóias
  4. Leilões online

Escrito pela empresa

Auction Rooms, House Clearance & Jewellers


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

192 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Consistently high quality service and…

Consistently high quality service and items - but what really makes this auction house special are the staff who work so hard to serve their customers! Thank You to you all - especially Leigh-Anne and the postage and accounts team. Fast postage and understanding of the needs of small businesses like mine

19 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Dee, Thank you very much for taking the time to leave us such a a lovely review. It is always a pleasure to do business with you. I will pass your comments on to Leighanne & The team. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

The place to visit

Gerrards is a very friendly establishment. The staff are helpful and knowledgeable and nothing is too much trouble. They have an amazing range of collectables and jewellery etc. It's a great place to go for that "special " gift. Also their monthly auction has plenty of exciting items.

8 de abril de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Julie, Thank you for your lovely review. It's always lovely to see you. Hope to see you again soon. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

Really happy with the valuation

Really happy with the valuation. Had a nice chat with Lizzy while Simon did the ‘valuating’.

9 de abril de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Emma, Thank you for our 5* review. We really appreciate it! Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

very pleasant and easy to deal with

Simon was very pleasant and easy to deal with,
would use again , gave us a fair price on our items.

10 de abril de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Sandy, Thank you for your great review. I will pass your comments on to Simon. Hope to see you again soon. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

Great service

I recently attended a valuation event in Swansea and was really impressed with the helpful service I received. Lizzy and Debs were very considerate, friendly and knowledgeable. I was very happy with what I was offered and felt no pressure to sell. I would highly recommend Gerrards.

26 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Thank you very much for taking the time to leave us such a lovely review. I will pass on your comments to Lizzy & Debs. We really appreciate you recommending us to friends as we will be in your area again this week. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

Efficient shipping of item.

Efficient shipping of item.
Well packed and arrived promptly.

25 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Martyn, That's great to hear. I will pass on your comments to Carole who packed and sent your lots. We look forward to doing business with you again soon. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

Gerrards/Menstrie

When Gerrards were in Menstrie I went to see Alister, who was with his dad, on two occasions. Both times it was Alister who evaluated my redundant silver jewellery and both times was delighted by both Alister and the monies offered. As someone who is up to date with spot prices the monies offered were more than fair. Would most definitely use again.

14 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Went to valuation day @ Menstrie

Went to valuation day @ Menstrie . John and his colleague were very welcoming and helpful. John gave me an honest and fair assessment of my gold, silver and Rolex watch. No hassle whatsoever and payment was made straight to my bank account instantly. Would highly recommended and thanks again for the ease of the transaction.

28 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Jamie, Thank you for your great review. I will pass your comments on to John. I'm pleased the transaction was smooth and you were happy. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

Mah jong set purchase

The lot was shipped to me very quickly and was beautifully packaged.

27 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi William, Thank you for taking the time to leave us a lovely review. We really appreciate it. I am pleased you received your lot in good time and it was packed well. We look forward to doing business with you again soon. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

Excellent

Speedy, friendly service but not 'pushy'. Good pricefor our unwanted items.

25 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Taffy, That's great to hear. Thank you for taking the time to leave us a positive review. We really appreciate it. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

The whole experience was simple and…

The whole experience was simple and efficient from start to finish, thank you Lizzy and Debs.

24 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Thank you very much for your positive review. I will pass on your comments on to Lizzy & Debs. It's great to hear we are offering a great service. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

The team from Gerrards Auction Rooms…

The team from Gerrards Auction Rooms visited Cardiff today. I dealt with Lizzy and Debs who were extremely professional and helpful.
I would definitely recommend this company.

24 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Thank you very much for your review. I will pass it on to Lizzy & Debs. We really appreciate it. Gerrards customer service team.

Avaliado com 4 de um total de 5 estrelas

Simon

Simon was clear on which items had value, which made it easier for us to finalise a deal.

12 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Huw, Thank you for your review. I'm pleased Simon was able to help you. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

I was really impressed with how easy…

I was really impressed with how easy and pleasant my experience was with Lizzy. It was all very clear and straight forward with no pressure at all.

14 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Catherine, Thank you for taking the time to leave us a positive review. We really appreciate it. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

I can only echo all the positive…

I can only echo all the positive comments given to Gerrards. Visited them in Banchory for what turned out to be the simplest, friendliest transaction ever. Have never used Auctioneers before but will certainly return when they come back up north in September.

14 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Simon assessed the jewellery very quickly and made a very good offer immediately. He was polite and ensured online payment was transferred before I left the premises in Banchory. Very happy with the service provided.

14 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Thank you very much for your lovely review. I will pass your comments on to Simon. We hope to see you again on our next visit. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

New Inn Ellon,Aberdeenshire

Ellon,Aberdeenshire, Simon was very straight forward and pleasant to deal with. He had a thorough look at what we had brought and explained, what he wanted and gave us a fair price. Quick and easy, no fuss and a pleasure to deal with. See him again in 5 months.

12 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi James, Thank you for taking the time to leave us a review. It is always great to hear we are offering a good service. I will pass your comments on to Simon. We look forward to seeing you again on our next visit. Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

I visited Gerrard's Auction Rooms valuation day for the first time.

I visited Gerrard's Auction Rooms Representative with my Sister last week.
We both felt quite apprehensive never having attended a valuation before. I just went for moral support.
We were made very welcome. There was absolutely no pressure at all, we were given a value which we could accept or if we decided not then that was no problem.
Some items were of interest and others weren't but it was all discussed in a friendly, easy manner.
It went so well that I decided to return this week with a bag of jewellery that had been donated for a table top sale for a charity that I volunteer with.
I thought it was mostly costume but the Lady I saw was happy to look through it all and see if there was anything of value there.
She identified a few items of gold and some silver and made an offer including buying the costume jewellery that I accepted and was very happy with.
I would really recommend going along to a valuation day.

11 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Hi Graham, Thank you for your review. It is really lovely to hear we are offering a good service and you were made to feel welcome and comfortable. We will be back so please tell your friends about us. Thanks again, Gerrards customer service team.

Avaliado com 5 de um total de 5 estrelas

Friendly, genuine people to do business with

I met Lizzie and Hannah when they were in Aberdeen. I had never done anything like this before so wasn't too sure what to expect. They were friendly, genuine and honest about it worked. I sold a number of bits and pieces was really pleased with the outcome and was offered cash or a bank transfer. I have already recommend Gerrards to friends and family and would have no hesitation in using them again.

6 de março de 2026
Avaliação não solicitada
logotipo da Gerrards Auction Rooms

Resposta de Gerrards Auction Rooms

Dear Rhona, Many thanks for your lovely review, were delighted your pleased with our Service and have Recommend us to family and friends, we look forward to seeing you again in the future, Kind Regards, Customer Services Team.

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