They hadn’t put the ring size on their auction information, when asked for it they wrote this to me:- “I am unable to confirm any other details or provide more photos unfortunately, as once ite... Ver mais
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Veja o que dizem as avaliações
Bought two items in Luxoris’s most recent auction. Paid and arrived two days later on the Saturday, extremely well packaged and presented. Very happy with experience received. Thank-you.
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Really happy with the service provided. The items were very well packed, they offered combined shipping at a very competitive price (which is unusual these days), and delivery was extremely fast. The... Ver mais
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First time of dealing with Luxoris, and I am very pleased to have done so. Having received the two items purchased I can confirm that the description of each on the site was factual. T... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Luxoris, we understand that for you, it’s more than just bidding; it’s about the thrill of discovery. Whether you're a passionate collector, an investor seeking value, or simply someone who appreciates the rare and extraordinary, our auctions are designed for you. From the UK's lowest buyer fees to competitive shipping prices, Luxoris makes auctions easier than ever for our customers. Discover the rare, the valuable, the unexpected with Luxoris.
Informações de contato
Reino Unido
- 0800 069 8434
- help@luxoris.com
- luxoris.com
4,6
Excelente
46 avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really good experience .
Bought two items in Luxoris’s most recent auction. Paid and arrived two days later on the Saturday, extremely well packaged and presented. Very happy with experience received. Thank-you.
21 de março de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hello,
Thank you for the 5 star review.
We’re delighted you were happy with our service and packaging. It’s great to hear your items arrived so quickly. Thanks for sharing your feedback with us and we hope to see you taking part in our upcoming auctions!
Thanks again,
Georgia
The Luxoris Team
NO QUESTIONS ANSWERED ONCE ITEMS HAVE BEEN LISTED, BECAUSE THE ITEMS ARE NO LONGER ON SITE.
They hadn’t put the ring size on their auction information, when asked for it they wrote this to me:-
“I am unable to confirm any other details or provide more photos unfortunately, as once items are listed they are sent to our external shipping facility, ready for shipping to the winning bidder.
If there's anything else we can do to help, please do let us know.”
19 de março de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hello,
Thank you for sharing your feedback. We’re sorry to hear that your experience with the item queries wasn’t ideal. Due to the items being sent to an external distribution centre in preparation for the date of auction, we were unable to provide additional information at the time, as they were no longer in our possession.
We try our best to include detailed descriptions and photos in our catalogue which is open 10 days prior to the auction date, to allow more time for any queries regarding the lots. If you’d like to share specific details or have questions you feel would be helpful to include in our listings, please feel free to send us a private message. We’d really appreciate your input.
Thanks again,
Georgia
The Luxoris Team
Great Experience with Fast Delivery
Really happy with the service provided. The items were very well packed, they offered combined shipping at a very competitive price (which is unusual these days), and delivery was extremely fast. The auction was on Thursday, and I received my items on Saturday! The items were in even better condition than expected. I’m very pleased with the whole experience.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hello,
Thank you for the 5 star review.
We’re delighted you were happy with our service and packaging, and that the combined shipping and fast delivery exceeded expectations. It’s great to hear your items arrived so quickly. Thanks for sharing your feedback with us and we hope to see you taking part in our upcoming auctions!
Thanks again,
Georgia
The Luxoris Team
My husband’s experience buying from…
My husband’s experience buying from ‘Luxoris was enjoyable and he is immensely thrilled with his purchase. However as so happens with distance sellers his experience was severely tarnished by DPD.
Please can I ask Luxoris to revisit the decision of their chosen courier and instead use Royal Mail, let’s face it our postmen know exactly where we live.
It must be written however during the time our purchase was in confused transit, Luxoris went above and beyond keeping us updated.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hello,
Thank you for sharing this experience. We’re delighted your husband enjoyed buying from Luxoris and is thrilled with his purchase. We’re sorry the delivery issues with DPD caused frustration and appreciate your suggestion about Royal Mail. We’re glad our team could support you throughout and truly value your feedback.
Thanks again,
Georgia
The Luxoris Team
Excellent auction with Luxoris!
The auction itself was very well ran, with a well presented, articulate and smart auctioneer. Online bidding is easy and I am very pleased with my purchase. The company are totally professional and attentive to the buyers, responding well to email enquiries.
Items are well packaged and timely.
A very positive experience, thank you!
29 de janeiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Geoff,
Thank you for such a detailed and positive review. We’re really pleased you enjoyed the auction itself and found the bidding process straightforward.
It’s great to hear your kind comments about the presentation, communication, and packaging. We put a lot of care into every part of the process, so your feedback is very much appreciated.
We’re glad you’re happy with your purchase and hope to see you bidding with us again soon.
All the best,
Jodi
The Luxoris Team
Always excellent service
Always excellent service, an pleasure to do business with.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi,
Thank you for your continued support. We’re really pleased to hear you consistently have a positive experience with us. It’s always a pleasure doing business with you as well.
All the best,
Jodi
The Luxoris Team
I give them a 5 star review
I give them a 5 star review! They made it very easy to bid on auction items and super helpful in the process of international transactions! Excellent communications! I look forward to many more auctions with them. Thank you!
2 de fevereiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Donna,
Thank you so much for your fantastic review. We’re delighted to hear that you found the bidding process easy and that our team could assist you with your international purchase.
It’s great to know the communication was helpful throughout, and we truly appreciate your kind words. We look forward to having you join us for many more auctions ahead.
All the best,
Jodi
The Luxoris Team
This is a good auction house
Low add on price including very reasonable postage charges. Packing itself superb, the best ever from an auction house and quick. Easy pleasant comms.
28 de janeiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi,
Thank you for your great feedback. We’re really pleased you were happy with the overall service, from the reasonable costs to the quality of the packaging and communication.
It means a lot to hear your comments, and we hope to welcome you back to another auction soon.
All the best,
Jodi
The Luxoris Team
Bid and won a watch on the Tuesday
Bid and won a watch on the Tuesday , arrived on the Thursday. Excellent service, good price and very reasonable postal rates. A+ will definitely use again
29 de janeiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Chris,
Thank you for your great feedback. We’re pleased to hear your watch arrived so quickly and that you were happy with the price and postage.
We really appreciate the A+ and look forward to having you bid with us again soon.
All the best,
Jodi
The Luxoris Team
First time of dealing with Luxoris
First time of dealing with Luxoris, and I am very pleased to have done so.
Having received the two items purchased I can confirm that the description of each on the site was factual.
The invoice received provided a full description of the purchased items, including clear instructions of payment procedure.
The buying fee was a third of what I paid with another auction house for a purchase the previous day.
Delivery charges were also 50% less.
The goods arrived, safely packaged, within 48 hours of purchase.
The only slight criticism I have is the sound system used on that day was very difficult to hear on occasion. But I am sure that is something that can be easily remedied.
Overall a good experience, maintain the high standards.
29 de janeiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Patrick,
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear your first experience with us was a positive one and that you were happy with the descriptions, pricing, and speed of delivery.
It’s great to know the process from purchase through to payment and dispatch was clear and straightforward. We also appreciate your note regarding the sound on the day, and we will certainly take that on board as something to improve.
Thank you again for your support, and we hope to welcome you back to another auction soon.
All the best,
Jodi
The Luxoris Team
Very quick to answer questions
Very quick to answer questions
15 de janeiro de 2026
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Nick
Thank you for your feedback. We’re pleased we could respond to your questions quickly and be of help.
All the best,
Jodi
The Luxoris Team
Excellent and Professional Service…
I just wanted to say how impressed I am with Luxoris. This was the first time that I had bidded for items at this auction house. The whole process was so professional and efficient. Their postage rates are very low and the dispatch time was incredible. So refreshing to see when so many other auction houses come no way near their excellent service. I will certainly be bidding again at any future auctions that they may have in the future and would highly recommend them.
17 de dezembro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Patricia,
Thank you for taking the time to leave such a thoughtful review. We’re so pleased to hear that your first experience with us was a positive one and that everything ran smoothly from bidding through to delivery.
It’s especially great to know you valued the efficiency of the process, our postage rates, and the speed of dispatch. We put a lot of focus on keeping things straightforward and reliable, so your feedback is really appreciated.
Your recommendation means a great deal to us, and we’re delighted to hear you’ll be joining us again at future auctions. We look forward to welcoming you back very soon.
All the best,
Jodi
The Luxoris Team
Great service promp posting of items…
Great service promp posting of items and very helpful
8 de dezembro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi,
Thank you for your kind words. We’re pleased you found the service helpful and that your items were posted promptly.
All the best,
Jodi
The Luxoris Team
First experience with Luxoris
First experience with Luxoris. Very impressed by catalogue descriptions and photos. Auction experience positive, payment and delivery too. Will be a regular going forward!
4 de dezembro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Brenda,
Thank you for your great feedback. It’s fantastic to hear that the catalogue, auction process, and delivery all met your expectations.
We’re especially pleased to hear you’re planning to join us again. That really means a lot, and we look forward to seeing you at future auctions.
All the best,
Jodi
The Luxoris Team
This was my first time using Luxoris…
This was my first time using Luxoris Auctions. The whole experiance was a pleasure, cheap commission compared to other auction sites and a very reasonable postage charge.
Quick and expedient delivery (2 day's).
Very impressed and will definitely be using the Luxoris Auctions again in the future.
27 de novembro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Paul,
Thank you for taking the time to share your experience. We’re so pleased your first time with us was an enjoyable one and that you were happy with our commission rates, postage, and quick delivery.
We really appreciate your support and look forward to welcoming you back to another auction soon.
All the best,
Jodi
The Luxoris Team
Quick response with pricing for…
Quick response with pricing for shipping. Awesome.
27 de novembro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Sandra,
Thank you for your feedback. We’re pleased we could provide quick and clear shipping pricing for you. We look forward to welcoming you back to a future auction.
All the best,
Jodi
The Luxoris Team
Superb auction house with faultless…
Superb auction house with faultless service.
13 de novembro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Craig
Thank you for your kind words. We’re delighted you found the service faultless and really appreciate your support.
All the best,
Jodi
The Luxoris Team
I'm very pleased with the auction...the…
I'm very pleased with the auction...the prices and postage. The auction is on Thursday...and by Saturday I already received the item I bought at the auction!
Thank you!
You are the best.
30 de outubro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Tetyana
Thank you so much for your lovely feedback. We’re really pleased to hear you were happy with the prices, postage, and how quickly your item arrived.
Your kind words mean a great deal to us, and we truly appreciate your support. We look forward to seeing you at another auction soon.
All the best,
Jodi
The Luxoris Team
Great quality items and super quick…
Great quality items and super quick delivery.
16 de outubro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi Natalie
Thank you for your kind feedback. We’re really pleased you were happy with the quality of your items and the speed of delivery. We look forward to having you bid with us again soon.
All the best,
Jodi
The Luxoris Team
Exceptional Auction House - The Best
At a recent Auction, I purchased 7 items from Luxoris. This was my first time dealing with them and I have been pleasantly surprised by their very prompt and professional service. The auction listing had good photos and good description to start. The payment process was easy and an excellent postage service was offered at a reasonable at par price. (Most other auction houses I know tend to rip customers off with postage)
I must also add that the posted lots were extremely carefully packed. This is attention to detail is a mark of a company that cares.
Most importantly their surcharge and premium on hammer price is one of the most reasonable in my experience. I really hope that Luxoris will continue this and not become greedy like other auction houses who take very fat commissions from buyers and sellers alike.
Well done Luxoris and please keep up the very good work you are already doing. I will wholeheartedly recommend this auction house to anyone looking to buy from them.
15 de outubro de 2025
Avaliação não solicitada
Resposta de Luxoris Auctions
Hi,
Thank you for taking the time to share such a thoughtful and detailed review. We’re so pleased to hear that your first experience with Luxoris was a positive one from start to finish.
It’s wonderful to know you appreciated the clarity of our listings, the ease of payment, and the care taken in packaging your items.
We work hard to provide a transparent and fair service, keeping our commissions and postage costs reasonable while maintaining high standards of efficiency and presentation. Feedback like yours truly means a lot to the team and reinforces our commitment to doing things the right way.
We’d be delighted to welcome you back to future auctions and hope you’ll continue to enjoy rehoming unique pieces with us.
All the best,
Jodi
The Luxoris Team
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