Asmaa was professional, friendly, and exceptional today. She welcomed me warmly and explained everything clearly. She helped me with my jacket, offered me water, and used a gentle touch while giving t... Ver mais
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Veja o que dizem as avaliações
The immunity drip I had was very effective. I was suffering from Jet lag. It was immediatelt energising. I had add on vitamins aswell. Whilst I had the drive I had compression legs which were also ver... Ver mais
This was my first time visiting the Canary Wharf branch and everyone there made me feel welcomed and was so friendly! I was super comfortable there and the nurse who did my blood test was extra nice a... Ver mais
Extremely disappointing experience – I would avoid at all costs. I spent £264 on prescribed weight-loss medication from Get A Drip, which I never received. I have spent the last 10 days try... Ver mais
Detalhes da empresa
Escrito pela empresa
Get A Drip is a leading Longevity Wellness brand committed to helping people live healthier, longer lives through innovative wellness solutions. Specialising in IV vitamin therapy and advanced health treatments, Get A Drip offers a wide range of services, including vitamin drips, booster shots, cryotherapy, oxygen therapy, and GLP-1 weight management support. With a focus on preventative health and optimising long-term wellbeing, each treatment is designed to support energy levels, immune health, and overall vitality. All treatments are administered by qualified healthcare professionals in a safe, clinical environment, ensuring the highest standards of care across multiple UK and European clinics. Dedicated to making premium wellness accessible, Get A Drip also provides telemedicine services and direct-to-consumer products, including cutting-edge supplements, empowering customers to take control of their health from the comfort of their own homes. By combining science-backed treatments with exceptional customer care, Get A Drip continues to lead the way in Longevity Wellness, helping clients achieve lasting health, energy, and wellbeing for the future.
Informações de contato
Reino Unido
- hello@getadrip.com
- getadrip.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A sensible and realistic approach
What stood out to me is how realistic the service is. There's no overpromising, just clear guidance and a steady approach.
The team has been helpful and easy to communicate with, and the whole process feels well thought out. It's been a positive experience so far.
Exceptional service
Exceptional service, no pain very clean space and accommodating staff
Helpful and approachable team
The staff were friendly and easy to talk to. They answered my questions clearly and made the whole process feel manageable.
Well structured and easy to follow
Everything about the service is clearly laid out, which made getting started straightforward. The consultation was through, and the guidance provided has been easy to follow.
I also appreciate how well organised everything is. It doesn't feel overwhelming, and the support has been consistent throughout.
All this could be done with just a few…
All this could be done with just a few simple clicks and even the appointment was done very smoothly. No waiting around, no misunderstanding, no, nothing but a smooth process. Staff were very friendly and ensured it was clear beforehand.
Professional service with clear communication
The entire process has been handled professionally from start to finish. The consultation covered everything in detail, and I never felt rushed.
Communication has been consistent, and any questions I've had were answered promptly. It's been a smooth experience overall and feels like a reliable service.
Good communication and support
The team kept me informed throughout the process. Responses were quick and helpful, which made everything much easier to manage.
Not listened to, overcharged, and underdelivered
I visited twice. The first time, I asked for hydration and a B complex. I was informed that all IVs include hydration as a base. It worked wonderfully, after almost two years of not being able to walk without crashing, I managed 20,000 steps in one weekend without any issues.
The second time, I asked for the same treatment plus magnesium. However, I was charged for each component individually, so I was effectively overcharged and underdelivered. I was expecting vitamin C to be included, but oddly, I ended up paying more for something that offered less.
A decision was made for me rather than by me, yet I was the one who had to pay for it. When I pointed this out to the member of staff, I didn’t even receive an apology.
I don’t want to go ballistic on the staff, they are very young, and it shows that they are inexperienced. However, a bit more transparency and critical thinking would go a long way.
A well thought-out and reliable programme
Everything about the service feels carefully planned. The onboarding process was simple, and the consultation was informative without being overwhelming. I appreciated the time taken to explain things properly.
The team has been supportive and responsive throughout, and the overall experience has been smooth. Progress has been steady, and I feel confident continuing with the programme.
Excellent staff
i dont usually write reviews but i want…
i dont usually write reviews but i want share my experience. first time using this type service so i had no idea how things work. starting was confusing and i almost quit but then i give more time. support team answer my questions but not always quick. slowly i understand everything better. results come after some time not instantly but i can see slight improvement.
Take headphones
It’s not fun when someone is talking the whole time next to your chair when you’re trying to relax, I’ve never heard anyone talk so much in my entire life. And the staff did nothing to fix that I complained twice. Completely ruined my first visit. My brain will take hours to recover.
Mia is an amazing team member
Mia is an amazing team member,
She makes u feel at ease, explains in detail the procedure and takes genuine care of her customers.
5 stars
I read some reviews before trying this…
I read some reviews before trying this so i think maybe good maybe not. after joining process was very confusing to start. i had to ask support few times but they respond, but sometimes very late so I carry on. after some weeks I noticed some difference. not so big but still something so I keep on doing it.
Excellent service.
Staff was friendly it was my first time…
Staff was friendly it was my first time i took double detox n i felt so good 😊
The staff are very friendly
The staff are very friendly, and they found my details quickly as I’d been once before. I’m going to make it a regular occurrence for B12 as I have a blood condition which means I use it up quickly. I could tell they were properly trained and efficient. Lots of other drips and injections on the ‘menu’ so I may try more now I’m getting older, just to keep blood levels healthy
i was somewhat flustered at the start…
i was somewhat flustered at the start of this because instructions not very clear to me. then i got to know gradually. assistance helped me but not as quick. outcome not quick yet i realize some slight change so feeling okay using it.
Failed to deliver, failed to refund, failed to provide complaint procedure, failed to even reply to my email.
On 02.03.26 you took £171.81 from my card for an order that wasn’t delivered. It was delivered to a complete different address on 11.03.26. I informed you immediately and requested a refund or replacement. You refused and said I must wait on a DPD investigation. I questioned the legality of this on 13.03.25 and requested this be escalated to the complaints team. You didn’t even reply to my email.
I tried to leave a trust pilot review and you got it deleted. I phoned you today (15 April 2026) and you once again refused to refund me, refused to give me a timeframe to resolve this in, refused to put me through to a manager, and refused to give me the details of your complaints process.
Six weeks have passed and I still don’t have a replacement or a refund. What an absolutely disgusting way to treat a customer.
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