I wouldn't normally give 5 stars for a delivery that went wrong. But the issue was resolved so quickly and easily that I must give full credit where it's due. I ordered a 60cm planter but a 80cm one... Ver mais
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Veja o que dizem as avaliações
Great service. Ordered 2 garden planters to be delivered to Northern Ireland, arrived very quickly by DPD perfectly packaged in tough cardboard boxes with foam padding in all corners. Very happy with... Ver mais
The artificial tree arrived well packaged and well within the timeframe given. It looks very realistic and better than some of my real plants!
Straight forward ordering, reasonable price and fast delivery. Not the first time I have used this company, no complaints at all.
Detalhes da empresa
- Centro de Jardinagem
- Fornecedor de Plantas Artificiais
- Loja de decoração de design de interiores
- Loja de Móveis de Jardim
- Fabricante de cerâmica
Escrito pela empresa
GetPotted.com is the perfect place to find all of your gardening accessories and products to keep your fingers green and brighten up your garden and your home. Our online store offers a large selection of different flower planters and accessories and the options are limitless, we can offer many different sizes, colours and shapes of amazing planters for gardening made from a variety of materials, such as plastic/resins, fibrestone, fibreglass and many more. If you are looking for a reliable company that specialises in planter containers and works with well known and good quality brands, then GetPotted will be your best choice. Our shop provides a unique service to everyone from amateur growers to real specialists in the cultivation of flowers, plants and ornamental trees.
Informações de contato
B2-B3 Portland Close, LU5 5AW, DUNSTABLE, Reino Unido
- +44203 929 3445
- info@getpotted.com
- getpotted.com
4,7
Excelente
3 mil avaliações
Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just an overall bad experience
Just an overall bad experience shopping with them. Will not be using them again.
9 de julho de 2025
Resposta de Getpotted.com
Dear J,
Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations. Our team will be reaching out to look into the matter further.
Ian
GetPotted
Rapid delivery days before even the…
Rapid delivery days before even the promised time and the planters more than met up with my expectations. No complaints or reservations at all and only one suggestion for future improvement which is that matching “feet” (recommended by the instructions) also be made available either for separate sale or indeed provided.
9 de julho de 2025
Resposta de Getpotted.com
Dear Customer,
Thank you for the great review!
It’s fantastic to hear the planters exceeded expectations and arrived well ahead of schedule. Noted and appreciated regarding the suggestion on matching feet - feedback like this helps improve the experience for future customers. We are delighted to know that everything else was spot on.
Ian
GetPotted
Highly Recommended
I’ve been trying to purchase one of these lovely white cast iron pot caddie’s for a while and nobody seems to have them in stock. Fortunately I found Get Potted and they had some. The product is well made and I’m very pleased with it. It was shipped out quickly and very well packaged. Most impressed. Would highly recommend this company
8 de julho de 2025
Resposta de Getpotted.com
Dear Julia,
Thank you for the wonderful feedback!
It’s great to hear you were able to find the pot caddie you’d been searching for and that it met expectations. The quality, swift dispatch, and careful packaging are all things the team works hard to maintain. We truly appreciate the recommendation and your kind words.
Ian
GetPotted
Great pots and service...
4 de julho de 2025
Resposta de Getpotted.com
Dear Sally,
Thank you for the positive comments!
Ian
GetPotted
Intuitive and detailed information
The content described on the website is consistent with the real thing, the delivery is fast, and the logistics and distribution service is excellent.
2 de julho de 2025
Resposta de Getpotted.com
Dear Customer,
Thank you for the thoughtful feedback.
It's great to hear the product matched the online description and that the delivery was both efficient and well-handled. We appreciate your recognition of the overall service.
Ian
GetPotted
Resposta de Getpotted.com
Dear Lynda,
Thank you for the positive review. Delighted to hear the plant arrived ahead of schedule, looking healthy and well protected. Enjoy watching it grow!
Ian
GetPotted
Delivered promptly
Delivered promptly. Well packaged. Lovely planter- really happy with it.
1 de julho de 2025
Resposta de Getpotted.com
Dear Samuel,
Thank you for the lovely feedback. It's great to hear the planter arrived quickly, safely, and met your expectations. So pleased you're happy with it!
Ian
GetPotted
Make sure you get the sizes
I was disappointed with the size of the pot, I tried to order bigger ones but I found it hard trying to see the difference sizes.
1 de julho de 2025
Resposta de Getpotted.com
Dear Madeline,
Thank you for the feedback.
We're sorry to hear the sizing wasn’t clear for you. The concern is noted, and we’ll review how dimensions are presented on the site to make size selection easier. We're glad the rest of the experience was positive and hope to assist with a better fit next time.
Ian
GetPotted
Excellent plant bigger than expected
Excellent plant bigger than expected! Great service.
1 de julho de 2025
Resposta de Getpotted.com
Dear Kevin,
Thank you for the 5-star feedback! We're glad to hear you're happy with our service and satisfied with the plant you ordered. We’re confident it will be a lovely addition to your décor.
Ian
GetPotted
Unfortunately
Unfortunately, I am compelled to leave a negative review, as I was in the process of finalizing the purchase of a Lady Palm a few days ago, which was listed at £72. Unfortunately, the price increased to £160 as the promotion ended at that very moment. was encouraged to make the purchase by a friend who had successfully taken advantage of the offer at a very reasonable price. to resolve the matter through customer service, but unfortunately nothing could be done. The representative spoke to claimed it was a pricing error on the website and offered me a 5% discount.
This is not a satisfactory resolution, especially considering my friend was able to complete the purchase for £72, and it clearly wasn't an error but an actual promotion. I was simply unlucky with the timing, but under the circumstances, I believe should have been given the opportunity to purchase the plant at the promotional price it was listed for in my basket.
11 de julho de 2025
Avaliação não solicitada
Resposta de Getpotted.com
Dear Customer,
Thank you for your feedback. We understand that this situation was frustrating, and we’re sorry it left you feeling disappointed.
To clarify, the price you saw for the Lady Palm was the result of a genuine and temporary pricing error. As soon as we became aware of it, we acted quickly to notify affected customers (including yourself) and explained that we’re unable to sell products below cost price. While we do honour promotions, errors like this must be corrected immediately when identified.
We understand that your friend completed a purchase before the error was corrected, but that does not change the fact that the price you saw was not valid at the time of checkout. In recognition of the inconvenience, we offered you a discount as a gesture of goodwill.
While we regret that the outcome didn’t meet your expectations, we handled this promptly and honestly.
If you require any further assistance, please feel free to reach out. We will be happy to help.
Ian
GetPotted
pot and delivery was all good
10 de junho de 2025
Resposta de Getpotted.com
Dear William,
Thank you for the positive feedback! We're glad to hear the delivery went smooth and that you like your new pot!
Ian
GetPotted
Excellent service
Excellent service, good website and very reasonable price. Would happily buy again from this company.
27 de junho de 2025
Resposta de Getpotted.com
Dear John,
Thank you for taking the time to share your feedback. We're glad you found the website easy to use and the prices fair. It’s great to hear you’d shop with us again, we look forward to it!
Ian
GetPotted
Resposta de Getpotted.com
Dear Michael,
Thank you for the 5-star feedback! We're glad to hear you're pleased with the delivery times and the product. Enjoy!
Ian
GetPotted
Quick service
19 de junho de 2025
Resposta de Getpotted.com
Dear Brian,
Thank you for the 5-star feedback! We're glad to hear we delivered your order promptly. Enjoy!
Ian
GetPotted
Expensive but worth it!
Great pot for large indoor plant with watering system. Quite expensive but worth it for convenience and looks. Efficient delivery service.
17 de junho de 2025
Resposta de Getpotted.com
Dear Christine,
Thank you for sharing your feedback.
We're glad you’re enjoying the planter and its self-watering system - it does make caring for large plants much easier. We appreciate your comments on the value and are pleased delivery was efficient. Enjoy your new pot!
Ian
GetPotted
Resposta de Getpotted.com
Dear Mary,
Thank you for your kind words! Happy gardening!
Ian
GetPotted
Lovely white garden troughs
Bought 2 white garden troughs
Great products well made good size look lovely.
Fast delivery well packed good communication on delivery time.
Definitely recommen .
16 de junho de 2025
Resposta de Getpotted.com
Dear Rosemary,
Thank you for your feedback!
We're glad to hear you're pleased with the quality, size, and appearance of the troughs. It's great that delivery was prompt and communication clear throughout. We truly appreciate the recommendation and hope to serve you again soon.
Ian
GetPotted
Resposta de Getpotted.com
Dear Ella,
Thank you for the 5 stars! It's great to know you found what you were looking for on our website. Enjoy!
Ian
GetPotted
Resposta de Getpotted.com
Dear Mel,
Thank you for your positive comments! We are glad to hear you are happy with your purchase.
Ian
GetPotted
Planter succes
Brilliant company to deal with purchases ,from start to finish. The company keep you informed via txt messages for delivery.Would definitely use this website again.
16 de junho de 2025
Resposta de Getpotted.com
Dear Elizabeth,
Thank you for sharing your experience. We're delighted everything went smoothly and that you appreciated the delivery updates. It means a lot that you’d choose to shop with us again.
Ian
GetPotted
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