I have been using Sorted for over 5 years, it was great initially, but now there are old limits and old rules since 2024. The software is not up to date with latest tax law and I have to double check... Ver mais
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Veja o que dizem as avaliações
It does everything I want as a Freelancer and is well worth the €20 per month that I pay for the pro-plan. It even makes doing my personal tax return way easier each year (as the form is in Englis... Ver mais
A empresa respondeu
I've been using Sorted for a few years now and it's served me great. I use it to generate and send invoices to my clients, also for bookkeeping and submitting reports to Finanzamt. These areas are wor... Ver mais
A empresa respondeu
A good program. It does help you navigate through the oxidised complicated German tax bureaucracy. It also lures you offering you a monthly subscription that you can only pay quarterly 🤷🏻🤷🏻🤷🏻,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Bereite deine Steuern mit Zuversicht vor. Steuerformulare als Selbstständiger einfach vorbereiten und beim Finanzamt einreichen mit On-Demand-Hilfe zertifizierter Steuerberater
Informações de contato
Alemanha
- getsorted.de
3,4
Bom
398 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Sorted
Hello,
Thank you for the fantastic review!
Best,
Team Sorted
Excellent portal for self tax return…
Excellent portal to file the tax return even you have no tax filing knowledge. Well connected with Finance Department so you no need to prepare anything separately.
Although, their FAQ's and BOT is very useful but I would suggest to allow chat with real tax consultant for help on basic tax queries or issues while using Sorted.
3 de novembro de 2023
Avaliação não solicitada
Resposta de Sorted
Hello,
Thank you for the fantastic review! We're delighted that Sorted made tax filing easy for you. Your suggestion for live chat support with tax consultants is invaluable. We'll certainly consider it for future enhancements.
Thanks again for choosing Sorted!
Best,
Team Sorted.
It is trustworthy and it does not miss…
It is trustworthy and it does not miss a deadline.
Easy to make invoices and to declare expenses. Everything is organised and easy to check.
Customer support is excellent, to the point and always fast responses.
If guidance is needed from an accountant, it is fast to organise an online meeting and the service is excellent again.
12 de março de 2024
Avaliação não solicitada
Resposta de Sorted
Hello,
Your feedback about the platform means a lot to the entire team here at Sorted and the support team as we continue to improve. We also appreciate your words about our support team, which has always helped.
Best,
The Sorted team
Nice interface but annoying bugs
The interface is nice and easy to use and it's great to file German taxes. However I've experienced several bugs with expense records and my invoices appearing odd when I send them out which the support wasn't able to solve for me. So I'm not very happy with this.
12 de março de 2024
Avaliação não solicitada
Resposta de Sorted
Hello,
Thank you so much for your review! We're sorry about the experience you have had with the invoices; we take note of this.
We appreciate your words on how the platform works and how it is easy to use. We always look to make the lives of each and every freelancer better.
Best,
Team Sorted.
Great Programme and fantastic customer…
Great Programme and fantastic customer services.
6 de março de 2024
Avaliação não solicitada
Resposta de Sorted
Hi Andrea,
Thank you so much for your fantastic review! We're thrilled to hear that Sorted has met your expectations.
Best,
Team Sorted.
Sorted has a great customer service and…
Sorted has a great customer service and they respond quickly.As a customer I expect this kind of service from any company and really satisfied with Sorted.
28 de fevereiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hi,
We're thrilled to hear that you had a positive experience with our customer support! It's great to know that our team was quick to respond and proactively addressed your issue. If you ever have more questions or need assistance in the future, don't hesitate to reach out.
Thank you for your kind words!
Best regards,
Sorted team
Yes! German Tax Law made WAY easier.
Does everything that it says on the tin. I use Sorted throughout the year to send my invoices and when the time comes to send over my tax return it literally takes me no more than 10 minutes! What a relief.
The customer service is also very helpful with advice on german tax law.
27 de fevereiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hi,
We're thrilled to hear that you have been able to use Sorted and that it has met your expectations!
Thank you for your kind words!
Best regards,
Sorted team
Incredible tool, responsive support staff <3
Just had an incredible experience with Mariana after i had a very unfortunate autofill error in my tax return. Quite a big mistake to make but Sorted were very responsive and helpful.
In general I find Sorted a great tool for doing my taxes, keeping track of expenses, and cutting some of the stress out of German bureaucracy. Thank you.
19 de fevereiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hi there,
We're so glad to hear that you had a positive experience chatting with our agent Mariana. We're committed to providing excellent services and appreciate your feedback!
Best,
Sorted - The Deel Team
Quick responses and very helpful.
16 de fevereiro de 2024
Avaliação não solicitada
Resposta de Sorted
Thank you so much for your positive feedback!
We're delighted to hear that you found our support team quick and helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!
Best,
Sorted team
Submitted a question about my account…
Submitted a question about my account on Sorted's customer service form about my tax registration form. Recieved help from Mariana from deel, and was provided accurate and informative help and within minutes the representative checked my form and sent me a screenshot clarification to me. Very impressed with the speed and accuracy of their customer service.
6 de fevereiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hi,
We're thrilled to hear that you had a positive experience with our customer support! It's also great to know that our representative, Mariana, was more than helpful.
Thank you for your kind words!
Best regards,
Sorted team
Great costumer service
Great costumer service. Every time I needed help they answered right away and solved it.
29 de janeiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hi Sofi,
Thank you for your positive feedback! We're glad to hear that you've had a great experience with our customer service.
Regards,
The Sorted Team
I love Sorted
I love Sorted, it makes taxes easy and stressfree. I've been using it since 2020 and it's always been a pleasure. Customer care is always ready to lend a hand too, so it's nice to know there are real people behind the project and if any problems arise, they'll respond. Israel really helped me today :) Thanks!
23 de janeiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hi,
Thank you for your review! We're thrilled that Sorted has made your tax experience easy since 2020. We appreciate your kind words about our customer care team, and we're glad Israel was able to assist you. Thank you for choosing Sorted!
Best,
Team Sorted
very helpful
very helpful, quickly-responding customer service. I have used them for years and have had no trouble with the German or American tax authorities. Really grateful for this service.
15 de janeiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hi,
We're thrilled to hear that you had a positive experience with our customer support! It's also great to know that our product has been of great help to you.
Thank you for your kind words!
Best regards,
Sorted team
It seems really easy to use but I had…
It seems really easy to use but I had so many problems with the Finanzamt because of the way sorted functions. When because of sending a form I'm not obligated to send, Finanzamt send me warnings that sorted advised me to not send it, so long story short, I got a fine now. I apparently registered wrongly (sorted took care of that). If you are a Kleinunternehmer, don't use it. I'm hiring accountants and tax consultants now to get me out of this and it's incredibly complicated. I'm not saying it's thier fault, German laws have a great chunk in that but what I saying is, if something goes wrong, it might be their fault and they can't help you
30 de dezembro de 2023
Avaliação não solicitada
Resposta de Sorted
Hello Petra,
We are very sorry to hear about the trouble with the Finanzamt and would like to help you as much as possible and that is why we have reached out to you privately.
The issue arose because you were asked to file ZM reports by the local Finanzamt, but Kleinunternehmers do not have to submit ZM reports. Our partner tax advisors have successfully handled similar cases, proving that Kleinunternehmers are exempt from submitting ZM reports. If you were not able to convince the Finanzamt on your own and are facing fines, we recommend considering a tax advisor through Deel (since we don’t have tax advisors on Sorted at the moment). They can help argue your case with the local Finanzamt.
We look forward to discussing this matter in more detail via email.
Regards,
Sorted team
Easy and fast communication
10 de janeiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hello,
Thank you for your kind words about our services! We're thrilled to hear that you're finding Sorted very useful.
Best,
The Sorted team
Resposta de Sorted
Hello,
Thank you for your kind words! We're thrilled to hear that you're finding Sorted very useful.
Best,
The Sorted team
Great product for freelancing in Germany: invoices and tax returns
Great and simple product. Perfect for my needs as freelancer in Germany. I can easily invoice clients and have all the in-product guidance needed to submit tax reports. And the customer service is amazing: went the extra mile to support my initial registration 6 months ago and is still always active and responsive now.
9 de janeiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hello,
Your feedback means a lot to the entire team here at Sorted and the support team as we continue to improve.
Best,
The Sorted team
Simple taxes with great support
I use Sorted for a few years now and never had any issues, it's a great and affordable service. Whenever I have issues, the support team is always quick to answer. Big shout out to Mariana from support who managed to fix my issues in less than 2 hours after reporting it.
3 de janeiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hello,
Thanks for the 5-star review! We're thrilled to hear that you're finding Sorted easy to use and that it's helping you.We appreciate your kind words to our support team.
Best,
The Sorted team
Great customer support
Great customer support
Fast and useful.
2 de janeiro de 2024
Avaliação não solicitada
Resposta de Sorted
Hello,
Thank you for your kind words! We're thrilled to hear that you're finding Sorted very useful.
Best,
The Sorted team
A good program with a sketchy subscription...
A good program. It does help you navigate through the oxidised complicated German tax bureaucracy. It also lures you offering you a monthly subscription that you can only pay quarterly 🤷🏻🤷🏻🤷🏻, getting a thin margin of cheaper compared to what you´d pay yearly, so you are forced to choose between 12 months or 4 months. Why they call that a monthly subscription? Whatever!
Apart from that, yeah, a good product.
21 de dezembro de 2023
Avaliação não solicitada
Resposta de Sorted
Hello,
We are glad that the platform is helping you navigate the German tax systems.
We appreciate you getting back to us and pointing out the differences in our subscriptions. We do offer the Pro version, which is paid for every 3 months. This is to enable our users and great customers like you not to have to miss the monthly or quarterly reports because of the subscription.
We apologize for the inconvenience this has caused you.
Best,
The Sorted team
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