I use GETT to book black cabs for my mum who is a wheelchair user. multiple times have been sent cabs with non working ramps despite always picking accessible option. The result today has been an 82... Ver mais
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Veja o que dizem as avaliações
London Black Cabs are hardly more expensive now than Ubers and in truth can save you both money and time by virtue of knowing the less trafficked routes and that they have that crazy turning radius an... Ver mais
A empresa respondeu
The cab came within minutes of being ordered. The driver was extremely helpful with my husband, who has mobility problems, and uses a Zimmer type frame. Paul ( driver ) helped my husband get into our... Ver mais
A empresa respondeu
The vehicle was early and the nice driver, drove up and parked just where I waited. No need to cross the road since I use two walking sticks. Made sure I was seated and seatbelt engaged. The journey... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Gett by Lyft (UK)
Escrito pela empresa
Hail, track and pay for your taxi from our app. Ride in comfort with thousands of the UK's highest rated and fully licensed taxi drivers.
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
Informações de contato
326 City Road (lower ground), EC1V 2NZ, London, Reino Unido
- 0207 397 4300
- customercare.uk@gettuk.com
- gett.com
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Driver very polite
15 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Customer,
Thank you so much for taking the time to share your feedback.
Black Taxi drivers take pride in offering a courteous and pleasant experience on every journey, so it is wonderful to know their service stood out to you.
Thanks again for choosing us, and we look forward to welcoming you on board again soon!
Regards,
John Mc
Gett - powered by Lyft
Resposta da Gett by Lyft (UK)
Dear David,
Thank you so much for taking the time to leave us a review.
Punctuality, comfort, and smart navigation are what Black Taxi drivers for on every trip, so it is fantastic to know everything went so smoothly for you.
Thanks again for choosing us, and we look forward to driving you again soon.
Regards,
John Mc
Gett - powered by Lyft
My experience is always “great”
My experience is always “great” - from pick up, to the chosen route (as always a demonstration of the Knowledge) and the destination being reached in time. London cab drivers are professional.
I dearly hope that Gett will continue as in my experience it provides excellent rides.
13 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Elizabeth,
Thank you so much for taking the time to share such a wonderful review.
It is great to read your appreciation for the drivers' unbelievable Knowledge and professionalism. Black taxi drivers route knowledge is second to none, and knowing how much you value our service is fantastic. Rest assured, we are fully committed to keeping those high standards going for every trip.
Thank you for your loyalty and support, and we look forward to welcoming you back on board very soon!
Regards,
John Mc
Gett - powered by Lyft
Booking process is super easy
Booking process is super easy. Driver arrived very quickly and was very courteous and friendly. Got us to our destination safely and quickly. Great value.
11 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Nicole,
Thank you so much for taking the time to share your views.
It is wonderful to know you enjoyed a safe, friendly, and great value journey with us. Our drivers take real pride in providing a courteous and efficient service, so your kind words truly mean a lot.
Thank you for choosing us, and we look forward to welcoming you back on board soon.
Regards,
John Mc
Gett - powered by Lyft
Driver arrived on the booked time
Driver arrived on the booked time, helped in loading our luggage and efficiently navigated around the road closures near our destination
13 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Ian,
Thank you so much for taking the time to share your experience with us.
Black Taxi drivers take pride in being helpful and finding smart ways around tricky road conditions, so it is fantastic to know your trip went so smoothly from start to finish.
Thanks again for choosing us, and we look forward to driving you again soon.
Regards,
John Mc
Gett - powered by Lyft
Resposta da Gett by Lyft (UK)
Dear Christine,
Thank you so much for taking the time to leave us a review.
Punctuality and a warm, welcoming experience are what we strive for, so it is wonderful to know we hit the mark for you.
Thank you for choosing us, and we look forward to welcoming you onboard soon.
Regards,
John Mc
Gett - powered by Lyft
Resposta da Gett by Lyft (UK)
Dear Gretha,
Thank you for sharing your feedback with us.
You make a very valid point. With lower city speed limits, frequent roadworks, and constant diversions, keeping trips predictable is an ongoing challenge. Reliability is our top priority, which is why our drivers rely heavily on their extensive local route knowledge and access to bus lanes to bypass congestion and get you to your destination on time.
We truly appreciate your continued trust in us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Drivers are always very pleasant and…
Drivers are always very pleasant and helpful!
10 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Lucille,
Thank you so much for taking the time to share your feedback. We are delighted to hear that you find our drivers so pleasant and helpful.
Black Taxi drivers take pride in giving a warm, welcoming, and comfortable journey, so knowing that their efforts shine through means a lot to us.
Thanks again for choosing us, and we look forward to seeing you on your next trip.
Regards,
John Mc
Gett - powered by Lyft
Resposta da Gett by Lyft (UK)
Dear GW,
We are delighted to hear that your taxi arrived within two minutes.
Speed, reliability, and great service are what we aim for on every trip. By using expert local route knowledge and access to bus lanes, Black Taxi drivers always work hard to get you moving as quickly and smoothly as possible.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Excellent service
Excellent service. Booking process was super easy. The taxi arrived promptly and the driver drove really smoothly and safely. A real pleasure to be driven by someone who obviously anticipated the road conditions and drove accordingly.
10 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Chris,
Thank you for leaving such a great review.
It is wonderful to read your comments about the drive itself. Black Taxi drivers take pride in their professional approach, combining years of knowledge with skilled road awareness to deliver a safe, smooth, and comfortable journey every time.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Prompt and efficient
Arrived quickly. Pick up from a difficult site went smoothly and safely. Quick run back - good route.
9 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Mr O,
Thank you for leaving us such a great review.
Navigating tricky pick-ups and finding the most efficient routes are exactly what Black Taxi drivers excel at. Using their local knowledge and access to bus lanes, they always aim to deliver a safe, prompt, and hassle-free journey.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Great and friendly drivers
Great and friendly drivers
Nice cabs
Saves me having to pay and trip at end of trip
9 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear "Customer",
Thank you very much for taking the time to leave your feedback.
It is also great to know that you appreciate the convenience of in-app payments, making it hassle-free to just jump out at the end of your journey. Combined with black taxi drivers local route knowledge and access to bus lanes, we always aim to make every trip as smooth as possible.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
good driver
good driver, dealt with traffic jam blocking road just before destination in pleasant way.
3 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Mrs "J",
Thank you for taking the time to leave us a review. We are delighted to hear that your driver handled the traffic delay so professionally and kept the journey pleasant for you.
We look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
Good experience
It was a good experience but the book in advance or make a reservation is a bit confusion.
6 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Carlos,
Thank you for taking the time to share your review with us. We are glad to hear that you had a good experience overall.
We really appreciate your comments regarding the advance booking feature. We take feedback like this seriously, and we will be sure to pass your notes directly on to our passenger app team so we can work on making reservations clearer and simpler to use.
Thank you for choosing us, and we look forward to welcoming you back for another smooth journey soon.
Regards,
John Mc
Gett - powered by Lyft
This was my first time
This was my first time. The booking process was relatively easy. The ride was smooth. The driver was very friendly and helpful. I am asking myself why I hadn't used Gett before then.
3 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear John,
Thank you for sharing your experience with us. It is great to hear that your first journey with Gett went so smoothly.
Black Taxi drivers are known the world over for being friendly and helpful
Thank you for choosing us, and we look forward to welcoming you onboard for many more great journeys in the future.
Regards,
John Mc
Gett - powered by Lyft
Get Gett for London taxi!
Gett app is always super-reliable and very easy to use. Clear prices, so no surprices!
3 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear "N",
Thank you for leaving us such a great review.
Being as transparent as possible with fares as well as a dependable service is top priority for us. We always aim to deliver a smooth journey without any surprises along the way.
Thank you for choosing us, and we look forward to your next trip.
Regards,
John Mc
Gett - powered by Lyft
Was on time and arrived safely to my…
Was on time and arrived safely to my drop off
3 de agosto de 2026
Resposta da Gett by Lyft (UK)
Dear Karim,
Thank you for sharing your feedback with us.
Reliability and safety are at the core of everything we do. Black Taxi drivers combine years of training and knowledge to ensure a passengers journey is smooth, efficient, and dependable.
Thank you for choosing us, and we look forward to welcoming you on board again soon.
Regards,
John Mc
Gett - powered by Lyft
turned up on time and the driver was…
turned up on time and the driver was very helpful
30 de julho de 2026
Resposta da Gett by Lyft (UK)
Hi Paul,
Thank you so much for taking the time to share your feedback.
Punctuality and great service are exactly what we strive for, and our drivers love getting you to your destination smoothly and efficiently.
Thanks again for choosing us, and we look forward to welcoming you back on board for another great trip soon.
Regards,
John Mc
Gett - powered by Lyft
Outstanding app and service
Outstanding app and service. Brilliant drivers - courteous and competent. Would highly recommend the app.
30 de julho de 2026
Resposta da Gett by Lyft (UK)
Hi Philip,
Thank you so much for taking the time out of your day to leave such a great review. It is wonderful to hear that you are enjoying the app and the service.
Black taxi drivers are renowned the world over for being professional, and highly competent.
We really appreciate your recommendation, and look forward to welcoming you back for another great journey soon.
Regards,
John Mc
Gett - powered by Lyft
Excellent response times and great care…
Excellent response times and great care from the drivers too
27 de julho de 2026
Resposta da Gett by Lyft (UK)
Hi Anne,
Thank you so much for the lovely feedback. We are absolutely delighted to hear that you felt well looked after by our drivers.
Our drivers alway try to make every journey as smooth and comfortable as possible, so it really means a lot to know their efforts made a difference for you.
Thanks again for choosing us, and we look forward to seeing you on your next trip.
Regards,
John Mc
Gett - powered by Lyft
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