Instead of adding extras to the end of purchase they should be with it so my credit card company wouldn’t think you are trying to scam them. That’s why it was declined and so I missed out on an additi... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
My antenna does not work. Requesting to return item for full refund. First man didn’t follow through with return address information by sending the information by email. Second Lady was nice and I a... Ver mais
Your prompt service and attention are great, the WaveMax antennas arrive quickly. I discovered that they do not perform will or not at all in remote areas away from major cities and away from TV Stati... Ver mais
I ordered a WaveMax Indoor TV Antenna (Digital HDTV) online. When I received the item today (5/30/2026), I decided that I no longer wanted the item. I called the WaveMax customer service department... Ver mais
Detalhes da empresa
Escrito pela empresa
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Informações de contato
4,1
Muito Bom
350 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am hoping that these antennas work…
Waiting on devices so as to give feedback
10 de maio de 2026
Avaliação não solicitada
Need to return the WaveMax.
Need to return the WaveMax.. doesn’t work anymore n our RV. Waiting on instructions to return the item. Time will tell if customer service is helpful
10 de maio de 2026
Avaliação não solicitada
Hope it works
9 de maio de 2026
Avaliação não solicitada
Product didn't meet expectations
Product didn't meet expectations
8 de maio de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Pat,
Thank you for your feedback. We’re sorry to hear that WaveMax did not meet your expectations.
We’d like to look into your case and better understand what happened so we can assist you appropriately. A support agent has been assigned and will be reviewing your request.
Please check your email inbox for a follow-up message from our team at your earliest convenience.
We look forward to resolving this for you.
Kind regards,
Sam from WaveMax
The support team did a great job making…
The support team did a great job making sure I was doing everything right.
8 de maio de 2026
Avaliação não solicitada
I would give your company 5 stars if I…
I would give your company 5 stars if I got the return slip within a couple hours. I did like your quick response. That is amazing!
6 de maio de 2026
Avaliação não solicitada
quick response
Someone got back with me almost immediately, and that is a rare thing in this day and time.
7 de maio de 2026
Avaliação não solicitada
Ordering was easy
Ordering was easy, item came packaged well.
7 de maio de 2026
Avaliação não solicitada
Easy order just want to try product
6 de maio de 2026
Avaliação não solicitada
Return girl was not on the phone very long…
The girl was not on the phone very long just said i would get an email on how to return my items back and then hung up so still waiting for the email to see if it is really going to happen probably should have never purchased these always get scammed
6 de maio de 2026
Avaliação não solicitada
The product is what pretty much what I…
The product is what pretty much what I expected. I wanted flawless reception on my TV. It is better, not perfect on all channels. I do feel that the ordering process was a little confusing, I was unable to review and edit my order. I am now attempting to do a return for refund.
6 de maio de 2026
Avaliação não solicitada
Peter was very professional on the…
Peter was very professional on the phone. Wait time was my only complaint. 9 minutes to get to a person.
6 de maio de 2026
Avaliação não solicitada
Quick response and helpful agents
Quick response and helpful agents
6 de maio de 2026
Avaliação não solicitada
Ease of placing my order.
5 de maio de 2026
Avaliação não solicitada
I tried to cancel as soon as I ordered…
I tried to cancel as soon as I ordered and realized I had ordered too many. I was told it was already being processed and I would be able to return after I received it. Since it was only a minute or two from when I placed the ordered it seems like it could have been cancelled. Now I need to return and can't get instructions until I complete this survey. Please make it as quick as the original order was placed.
12 de abril de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Faye,
Thank you for bringing this to our attention.
Our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.
We would be more than happy to review your case and oversee the return process to ensure everything proceeds smoothly. Your case is being reviewed by a dedicated agent who will reach out to you shortly to assist you further.
Thank you for your patience while we work through your case. Please check your inbox whenever you have a moment.
Best regards,
Sam from WaveMax
Contact with customer service was very…
Contact with customer service was very polite and apologetic.
2 de maio de 2026
Avaliação não solicitada
They answered my questions very…
They answered my questions very promptly.
5 de maio de 2026
Avaliação não solicitada
This Wavemax Antenna doesn’t comply to…
This Wavemax Antenna doesn’t comply to getting extra channels. Only 27 would pick up during setup. Not satisfied
29 de abril de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Enid,
Thank you for your feedback. We're saddened to hear that WaveMax didn't meet your expectations.
Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.
If you have any further questions, please don't hesitate to get in touch with us again.
Best regards,
Sam from WaveMax
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