Instead of adding extras to the end of purchase they should be with it so my credit card company wouldn’t think you are trying to scam them. That’s why it was declined and so I missed out on an additi... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
My antenna does not work. Requesting to return item for full refund. First man didn’t follow through with return address information by sending the information by email. Second Lady was nice and I a... Ver mais
Your prompt service and attention are great, the WaveMax antennas arrive quickly. I discovered that they do not perform will or not at all in remote areas away from major cities and away from TV Stati... Ver mais
I ordered a WaveMax Indoor TV Antenna (Digital HDTV) online. When I received the item today (5/30/2026), I decided that I no longer wanted the item. I called the WaveMax customer service department... Ver mais
Detalhes da empresa
Escrito pela empresa
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Informações de contato
4,1
Muito Bom
350 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am wanting to return the product…
I am wanting to return the product since it’s not working for me. We are in a small n. Mn. Town and that may be some of the problem. I am requesting a refund.
4 de maio de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Dana,
Thank you for your feedback. We're saddened to hear that WaveMax didn't meet your expectations.
At this stage, we want to learn more what happened with your return and refund request and assist you accordingly. Your case has been escalated to our support team, and an agent will be in touch shortly to discuss the next steps with you.
Please keep an eye on your inbox for our follow-up.
Kind regards,
Sam from WaveMax
Responce was great
Responce was great. I just ordered by mistake. I need to return the items. Please email me and tell me how to return. I am hard of hearing so please send the instructions by email. Thank you. Patricia. Lyle
2 de maio de 2026
Avaliação não solicitada
My experience wasn't great due to the…
My experience wasn't great due to the fact that the wait time for my phone call to be answered was over 5 minutes both times that I called.
2 de maio de 2026
Avaliação não solicitada
Was on hold a long time
2 de maio de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Tommy,
Thank you for your message. We appreciate you reaching out and are here to assist you with any questions or concerns you may have.
Just email us at support@getwavemax.com and let us know how we can help you further.
Best regards,
Sam from WaveMax
the timing was fast i received in just…
the timing was fast i received in just a few days i was unable to get it to work on my tv with out holding it in my hand
1 de maio de 2026
Avaliação não solicitada
A great price!!
1 de maio de 2026
Avaliação não solicitada
I dont know yet
I dont know yet. If this dont get solved will tell others. Hard to figure this out WANT OUR REFUND.
20 de abril de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Peggy,
We appreciate you taking the time to leave a review. Your feedback is extremely valuable to us.
We’ve reviewed your communication with our support team, and we can confirm that the resolution been provided. To make sure everything goes smoothly from here, we've assigned an agent to overlook your case.
Please keep an eye on your inbox.
Kind regards,
Sam from WaveMax
Help was helpful
Able to find my order to send instructions on how to return the Antenna's (2)
30 de abril de 2026
Avaliação não solicitada
The feedback is very quick and useful
The feedback is very quick and useful. But the information on the WavwMax is not working with my tv and area. It may be useful in other areas.
30 de abril de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Michael,
Thank you for sharing your review.
Your concerns regarding product quality are important to us. After locating your communication with our customer support team, we can see that the situation was resolved in the meantime. Your feedback is extremely valuable and will help us improve.
If you have any further questions, don’t hesitate to reach out again.
Have a lovely rest of the day,
Sam from WaveMax
Quick and simple
29 de abril de 2026
Avaliação não solicitada
We followed all directions and didn’t…
We followed all directions and didn’t get any channels at our house. And now they don’t want to give us our money back!
26 de abril de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Christine,
Thank you for bringing this to our attention.
All returns are processed in accordance with our return policy. Now, to make sure that everything goes smoothly, your case has been escalated, and an agent will be in touch shortly.
Please keep an eye on your inbox for our follow-up.
Kind regards,
Sam from WaveMax
DID NOT WORK IN MY AREA
28 de abril de 2026
Avaliação não solicitada
Resposta da WaveMax
Hello Barry,
Thank you for sharing your feedback.
Your concerns regarding product quality are important to us, and we want to learn more about your experience with WaveMax. To address it, we have assigned an agent to review your case. Please keep an eye on your inbox for further assistance.
Best regards,
Sam from WaveMax
Difficult to find trusted site to…
Difficult to find trusted site to request a refund
29 de abril de 2026
Avaliação não solicitada
Customer service is very quick to…
Customer service is very quick to respond to my emails. Usually within minutes
29 de abril de 2026
Avaliação não solicitada
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