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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Cant praise them enough, honestly these guys are absolutely amazing, big thanks to Helen & Andy for the help I received. Saved me over £500 by getting me a custom made controller that is not availab... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic local shop with an incredible selection of gear. The staff here really know their stuff and offer honest, expert advice without any hard sell. The in-store working grow room is brilliant to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy to select and order items Quick delivery Items well packed. Products were compatible with additional items. Customer service was immediate ,friendly, and helpful. They checked in wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent stock of gardening products, the items I ordered were delivered in less than 24 hours. I contacted the seller regarding an issue not related to their product, and he couldn't have been more... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos para cultivo hidropônico

Escrito pela empresa

Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

741 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(741)

268 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very good range of Growth Technology…

Very good range of Growth Technology feeds. I bought several at a good price that beat Amazon, even with Prime delivery. Very carefully packed and quickly delivered. Many thanks.

22 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Wow! now that's saying something...thanks so much for the review Rob.

Avaliado com 1 de um total de 5 estrelas

The delivery company did not follow the…

The delivery company did not follow the ghediect instructions they need a reliable delivery company

22 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thank you for leaving your feedback Vernon, whilst I appreciate your frustration that the courier company did not follow your leave instructions to the letter, I think its a little unfair to give our business a 1 star review when your order was placed over an hour after our 3pm cut-off, yet we got it packaged, dispatched and delivered to Scotland by 9.30am the next day - less than 24 hours from you placing your order. Your parcel was delivered to your house and left safely in your log store (although I recognise that is not the exact place you wanted it left). You made us aware of this error yesterday and we immediately contacted your local depot to put in a complaint on your behalf, and have requested that the drivers make sure they follow our instructions more closely moving on. We can only apologise again, this is not something that happens regularly as you can see from the many other reviews we receive weekly praising the couriers we use.

Avaliado com 5 de um total de 5 estrelas

Amazing service and everything came in…

Amazing service and everything came in perfect condition and very well packaged , will definitely be ordering again.

22 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks Ann for your review, so pleased to hear everything arrived in perfect condition.

Avaliado com 5 de um total de 5 estrelas

Excellent service as always.

Excellent service as always.
They have everything you need and much more.
Their packaging service go above and beyond to ensure no leakages of products.
Also the courier services they use are excellent too, not your typical Evri experience.
Highly recommend.

21 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks so much Danny for your review - we appreciate it :)

Avaliado com 5 de um total de 5 estrelas

Just an extraordinary level of service

Just an extraordinary level of service. Tom rang a manufacturer for me to make sure I got the right product, always got back to me promptly, made me a video to show me how to programme the water timers I had bought and was unfailingly helpful, as was Helen.
I deal with many companies for my job - GHEdirect is up there with the best.

21 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks so much for this wonderful review Harriet, I have made sure both Tom and Helen have seen your lovely words. Our staff go above and beyond to help, and its lovely for this to be recognised.

Avaliado com 5 de um total de 5 estrelas

Good ordering experience and helpful…

Good ordering experience and helpful comms from the seller, and the delivery company. Product is exactly what I wanted, which was difficult to find elsewhere. Arrived very well packaged. I’m happy.

19 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks for the 5 stars Michael, glad to hear you were able to find what you needed with us.

Avaliado com 5 de um total de 5 estrelas

Spot on as ever

As with every order I have placed the product arrived the following day, was well packaged and was exactly as ordered. Cannot fault any dealings I have had with company

15 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks so much for the review Daniel, we appreciate it.

Avaliado com 4 de um total de 5 estrelas

They have a good range of products at…

They have a good range of products at sensible prices. The sting is postage for items less than £75 which can work out more expensive than the item bought.

10 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks for the review Mark, I would love to be able to offer free delivery on all orders regardless of price, unfortunately we would be out of business within months if we did!. I believe, working out which order was yours, that your delivery had triggered a surcharge due to the length of the product, which unfortunately made the delivery cost higher than usual.
We look to keep our prices keen and are constantly looking at our delivery prices to keep them as low as we can, we make no profit from the charges we do charge, merely look to cover costs.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

The order arrived promptly and was well packed. Everything I ordered was delivered. Overall excellent service.

7 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks so much for the 5 stars

Avaliado com 5 de um total de 5 estrelas

Excellent telephone advice on products…

Excellent telephone advice on products prior to ordering on website at a useful discount. Prompt dispatch and timely delivery

8 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks for the 5 stars, we appreciate you.

Avaliado com 5 de um total de 5 estrelas

First Class.

I've been a customer of GHE DIRECT for over 3 years.
Top quality products, prompt delivery and first class customer service.
I would happily recommend based on my previous experiences.

12 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks so much Scott for your continued business, we appreciate it.

Avaliado com 5 de um total de 5 estrelas

The service from Ghe was good

The service from Ghe was good , unfortunately the next day delivery failed but that was not down to Ghe but the courier. The packaging was very well done and the product arrived in good condition. My only concern was that the courier used consider my address as being a remote Scottish mainland while other couriers don’t, which incurred an extra fee of £10.00.I live about 1 mile from the A90 junction with A94 and certainly cannot understand why this is considered remote. Ghe kept me informed of the delay and I certainly recommend them to any potential customers in future.

7 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks so much Raymond for your review. Your issue with the 'remote scottish mainland' is something that we do hear and do understand your frustration. Perhaps remote is not the right word to use as it relates more to the distance from the depots in Scotland than your position within Scotland, your 'local' depot is 40 miles away. Please know that we only pass on the surcharge we are charged, we cover the cost of the actual delivery.

Avaliado com 5 de um total de 5 estrelas

ordered a large propogator via my phone…

ordered a large propogator via my phone on the friday afternoon and the propogator was with me within 24 hours, excellant service

1 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Now thats what I call service! Thanks so much for the 5 stars Andrew.

Avaliado com 5 de um total de 5 estrelas

Very positive experience

Very positive experience with GHEDirect, great company to deal with. Small problem with delivery quickly dealt with by friendly real people. Product arrived (not used yet) very well packed and protected. Will definitely be a return customer, it is nice to have someone to talk to, make all the difference. Looking forward to using my new Vitopod.

7 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Thanks so much for the review Chris, we love speaking to our customers! Good luck with the Vitopod

Avaliado com 5 de um total de 5 estrelas

Great service Fast delivery

Great service, made order on a Friday afternoon of a bank holiday weekend, not expecting delivery until after the bank holiday monady. To my surprise the order was delivered the next day, a Saturday around 11:30am, so from my order to delivery it took less than 24 hours. A+ Service, thanks.

2 de maio de 2026
Avaliação não solicitada
logotipo da ghedirect.co.uk

Resposta da ghedirect.co.uk

Now that is impressive! So glad your order was delivered nice and quick for you and in time to use over the bank holiday weekend, result!

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