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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Good selection to choose from, easy ordering process and gjft arrived on day requested. Couldn't ask for more!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Cestas de Presente
  2. Loja de Souvenirs
  3. Serviço de encomenda de comida online

Escrito pela empresa

We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

265 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My daughter-in-law was very happy with…

My daughter-in-law was very happy with her gift. It arrived in time with a note saying not to open until her birthday of 23 June which was a good thing to do. Thank you, Lesley Baxter

25 de junho de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Thanks so much Lesley :) We are adding stickers and sending early as often as possible now with the unpredictability of the couriers. We love to hear about our gifts being well received too!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Product arrived next day and great communication throughout.

20 de junho de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Thanks Paul :)

Avaliado com 5 de um total de 5 estrelas

Excellent Options and Company

I found this company offered an INCREDIBLE selection of quality options for what I was looking for. So happy with outcome...my Mum was delighted with what she received. I also appreciated the ease of contact by phone when I needed to. I will definitely use this company again and again...Thank you Giftloft.

20 de junho de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Thanks so much Nicola, I'm so glad your mum was happy with the gifts :)

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service, asked for items to be change due to daughter's allergy. No problems, quick and helpful.

16 de junho de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Thanks Saralee :)

Avaliado com 5 de um total de 5 estrelas

Fantastic service

I ordered a gift for my lovely niece on line and asked for it to be delivered on Friday - you did well Thankyou She was delighted with the gift and her exact words were "it is exquisite and I can't wait to use it". So a big thank you from me.

12 de junho de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Thanks Lorraine, you chose the perfect gift for your niece :)

Avaliado com 5 de um total de 5 estrelas

Terrific service

Terrific service, I was especially pleased the gift basket was delivered on the day I requested. It was for my sister's special birthday and she was thrilled with it.

7 de junho de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Thanks Marianne :)

Avaliado com 4 de um total de 5 estrelas

Box was a lot smaller than we expected…

Box was a lot smaller than we expected but lovely quality and well packed.

31 de maio de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Hi Grant, thank you for taking the time to write a review. The box was the same size as the one pictured on the website but we do have to pack everything down in the box for shipping with less packing paper than what we use in the online photos. This may have made the gift appear smaller. We are happy to hear you were happy with the quality and packing :)

Avaliado com 5 de um total de 5 estrelas

Fantastic website and service.

Fantastic service, thank you very much. I wanted to send a special gift to a friend in New Zealand, and was so happy to find the Giftloft website. Delivery was super fast and so efficient, with updates all along the way. And, best of all, my friend was so happy with her gift - and the photos she shared were exactly how it looked on the website. Brilliant and easy. Thank you

29 de maio de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Thanks so much Julie, we love hearing when our gifts are so well received :)

Avaliado com 4 de um total de 5 estrelas

Good customer service

Thanks for the prompt resolution. Really appreciate you sending a replacement.

25 de maio de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Hi Shiril, as per our email trail and the parcel tracking, I am so sorry, the driver delivered this to an incorrect address. This has never happened before and I am told it was due to the depot using relief drivers as a result of Covid. As per my earlier confirmation we have dispatched a replacement gift today on a different courier service following the original courier company being unable to retrieve the gift from the other address. Sorry for the delay, it is very upsetting for us too as most people are honest and occasionally we are given an incorrect address and the people who receive it always phone to tell us they have received a gift that is not for them. Unfortunately that wasn't the case this time.

Avaliado com 5 de um total de 5 estrelas

Gift Packs

Gift Packs
Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agree on being very happy having seen in photos, provided by the DIL

25 de maio de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Thanks Karen, you chose beautiful gifts! We're glad your DIL was happy with them :)

Avaliado com 1 de um total de 5 estrelas
logotipo da The Gift Loft

Resposta da The Gift Loft

Hi Hasina, as per the email I sent you, the parcel was delivered today following a delay due to the sudden absence of multiple staff from the NZC Wellington team as a result of Covid. This was unfortunately beyond our control and we are sorry for the inconvenience.

Avaliado com 5 de um total de 5 estrelas

Excellent quick delivery

Excellent quick delivery. Gift arrived safely to a recently delivered mum of triplets at SCBU in Whangarei hospital. She was delighted and appreciative. Thanks so much. Would highly recommend.

23 de maio de 2022
logotipo da The Gift Loft

Resposta da The Gift Loft

Great to hear, thanks Frances :)

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