Good selection to choose from, easy ordering process and gjft arrived on day requested. Couldn't ask for more!
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Veja o que dizem as avaliações
Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Ver mais
A empresa respondeu
AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Ver mais
A empresa respondeu
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.
Informações de contato
Mount Wellington, 1060, Auckland, Nova Zelândia
- info@giftloft.co.nz
- giftloft.co.nz
4,7
Excelente
265 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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Gift delivered on time and as…
Gift delivered on time and as described. Perfect for me, I live in Canada with most of family still in NZ
16 de maio de 2022
Resposta da The Gift Loft
Thanks Steven :)
Thankful for great service
Please with the easy process in buying and the gift being delivered so prompt.
15 de maio de 2022
Resposta da The Gift Loft
Thanks Syana :)
Birthday Gift
I bought my gift in England for you to deliver on the 12th May.
My friend received it on the 11th May. .Everything happened as you said and my friend was absolutely delighted with her gift .I would highly recommend
the Giftloft..
14 de maio de 2022
Resposta da The Gift Loft
Thank you :)
Gift was lovely once she received it
Gift was lovely once she received it, next day delivery ended up being 3 days later
11 de maio de 2022
Resposta da The Gift Loft
Hi Denise, we received your order after our order cut-off of 2pm (displayed in multiple places on the website), on a Thursday meaning we had to dispatch this on a Friday and as per our website, couriers don't guarantee weekend deliveries so this should have been delivered on the Monday but it was one day late and arrived on the Tuesday. Unfortunately there are still some delays with the courier network that are out of our control. We are glad the recipient enjoyed the gift.
Resposta da The Gift Loft
Thanks Karen. Unfortunately there are still some courier network delays out of our control so we prefer to deliver a day early than a day late if delivery can't happen on the chosen day.
An exceptional company to deal with
An exceptional company to deal with! They have great options in terms of gifts. They provide regular updates about the shipping. The gift was beautifully wrapped. It takes the stress out of sending a gift. Thank you so much!
8 de maio de 2022
Resposta da The Gift Loft
Thanks so much Samantha :)
The gift package really hit the mark as…
The gift package really hit the mark as it was designed to cheer a tired mum who was dealing with a house lot of Covid, herself included.
Easy process and quite seamless, will definitely use again .
5 de maio de 2022
Resposta da The Gift Loft
Thanks Ken, great to hear the gift hit the mark as intended!
Great selection of gifts
Great selection of gifts. My order was delivered very quickly and I received lots of tracking updates along the way!
3 de maio de 2022
Resposta da The Gift Loft
Thanks for the review Katherine :)
Excellent product- bought a swaddle…
Excellent product- bought a swaddle sack and headband set for a baby gift. Arrived the next day beautifully wrapped. 100% would use again!!! Thanks 😊
3 de maio de 2022
Resposta da The Gift Loft
Thanks so much Caroline :)
Excellent service gift beautifully…
Excellent service gift beautifully wrapped and delivered very quickly
Gift ideas good too
2 de maio de 2022
Resposta da The Gift Loft
Thanks Juliet :)
the lady receiver loved it.
1 de maio de 2022
Resposta da The Gift Loft
Thanks Alan, so glad the gift was loved by the receiver :)
Still not delivered
I ordered the gift basket on 25.04.2022 and requested it be delivered on 28.04.2022. According to the track and trace info it was picked up by the courier in Wellsford and is still there. I understand also with COVID there are delays however I also ordered 3 other gift baskets on the same day from other retailers destined for the same address and they have all arrived so I believe that argument doesn’t really stack up, as one of the gift baskets came from Hamilton. It’s very embarrassing that other members in the house have received their baskets except for one. Obviously I can’t comment on the quality of the basket because the recipient hasn’t received it. Very poor service and not impressed.
1 de maio de 2022
Resposta da The Gift Loft
Hi Wendy, thanks for taking the time to write a review. We received your order just after midday on the 26/4/22 and as you know we dispatched the order on the same day. Unfortunately we are still finding that we have the occasional order that is held up by the couriers, mainly in Auckland areas. We track these daily and contact the couriers daily to query any delays. I had asked for any reasons for this delay and was only told they had high volumes in the area at the time. (We use various different couriers based on the delays their dashboards show us at the beginning of each day.) We have been told this will be delivered tomorrow at the latest and will be following up again tomorrow to check the status. If for any reason it is not delivered tomorrow, we will send a replacement gift on an overnight service with a different courier. We will include an apology note from us regarding the delay.
I felt from your website that delivery…
I felt from your website that delivery would be a bit like sending flowers. I could choose the day.
However, I chose a Saturday and delivery took nearly 2 weeks, way past what I would have liked when someone has a baby.
I felt I should’ve gone with flowers.
1 de maio de 2022
Resposta da The Gift Loft
Hi Tracey, thanks for taking the time to write a review. We received your order on Good Friday which is a public holiday and as per our website, our couriers don't deliver over the weekend. Monday the 18th was also a public holiday so your gift was dispatched on Tuesday 19th and our South Island deliveries take 2-3 working days (also stated on our website). Due to the preceding public holidays your order arrived one day later than our stated delivery timeframes. Sorry for any inconvenience caused.
A classy birthday gif
A classy birthday gift that was well received. It was delivered 2 days before I requested - better than late. As I ordered it online, and never saw the product, I could have done with more details, e.g. were the incense sticks included?
29 de abril de 2022
Resposta da The Gift Loft
Thanks for the review Edwin. We are having to dispatch orders a little early currently to some areas but we do place a sticker over the tape on the box saying 'Please open on X date' (the date requested). Hopefully the couriers will soon become more predictable with their delivery times again. This gift is a beautiful brass holder for the MAHO incense sticks. We do say in the description in bold: Pair with Boxed MAHO Sensory Sticks. As you have raised this however, we will add to the description that this includes the holder only.
Helping a Mom Reach Out From America to Celebrate an Anniversary
My daughter and son-in-law loved the basket we sent. It arrived on time and was filled with great goodies from local companies.
25 de abril de 2022
Resposta da The Gift Loft
Thanks so much for the review, so glad your family enjoyed the basket :)
Lovely curated gifts and great customer…
Lovely curated gifts and great customer service by the team at Giftloft, I’ll definitely get another one here!
23 de abril de 2022
Resposta da The Gift Loft
Thanks so much Tze, you are equally a great customer!
It was seamless
It was seamless - it was a birthday gift and arrived a day early - nothing to complain abou really in current times
23 de abril de 2022
Resposta da The Gift Loft
Thanks so much for the review Marion :)
Wonderful gift set and excellent service
I ordered a gift set from overseas. Team at Giftloft was responsive and professional. Will definitely order again.
20 de abril de 2022
Resposta da The Gift Loft
Thanks Dyanna :)
The gift was as expected and the…
The gift was as expected and the recipient very pleased. I could not ask for more.
19 de abril de 2022
Resposta da The Gift Loft
Thanks Joanne!
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