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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought a Coswheel R19 72V 40Ah from Gleeride on eBay, order 20-13808-27637. Warranty runs to 11 November 2026. The battery will not charge. The original charger stay... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing electric scooter! ⭐️⭐️⭐️⭐️⭐️ The build quality is fantastic, it looks great, and the ride is incredibly smooth and comfortable. The performance is excellent, the battery life is im... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wir haben bei Gleeride zwei Fahrräder vom Typ Engwe ST275 gekauft. Leider hatte eines der Räder nach kurzer Zeit einen Motortotalschaden. Auch der Kreuztausch von Display und Akku brachte keine Be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ll admit I was a little nervous ordering a bike from a company I’d never heard off, but the prices where so competitive I felt I had nothing to lose. I ordered a bike, some upgrades and access... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para esportes ao ar livre
  2. também em
  3. Loja de acessórios para bicicletas

Escrito pela empresa

We are a group of riding enthusiasts and experts in the riding trade who are obsessed with building a greener and more sustainable world together, through a community of e-bikers and e-scooters. Gleeride is a one-stop supplier of outdoor cycling products. Our warehouses are mostly located in US/UK/EU/HK (Free Shipping), which provides more efficient and convenient after-sales services.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

145 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(145)

32 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sito affidabile!

Sito affidabile e molto presente durante l’assistenza. Ordinato una ebike Ridstar Q20 PRO arrivata in 5 giorni lavorativi.

14 de outubro de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Good Seller, very satisfied

Everything from the delivery and the communication really worked perfectly. The ordered E Scooter arrived in the best condition and I am very satisfied with the whole purchase experience. Thumbs up. I will gladly shop with you again.

8 de outubro de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Super Support

Top e-scooter zum fairen Preis.
Wir haben uns 2 e-scooter der Marke joyor S5 - Z bestellt, diese Teile sind wirklich der Hammer. Wenn jemand einen offroad scooter sucht dann kann ich diese nur Empfehlen.
Hatte bei einem durch eigenes Verschulden einen Display Schaden, gleeride hat mir da sofort geholfen, auch bei Fragen bekommt man sofort Sachkundige Antworten, der Support ist Top.
Vielen Dank nochmal

18 de outubro de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, quick delivery and brilliant after care. Very happy with my new bike, would recommend.

27 de setembro de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Dear Arron,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 1 de um total de 5 estrelas

Service après vente catastrophique

Produit livré en temps et en heure conforme à la description mais ne vous attendez surtout pas à un service après-vente. Il vous envoie poliment balader. Médiocre.

3 de outubro de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello customer,
Our after-sale customer service contacted you to solve the problem for you.
Sorry for all inconvenience.
Best Regards,
Gleeride customer service.

Avaliado com 5 de um total de 5 estrelas

Good experience

Good experience, fast shipping and product meets my expectations

18 de setembro de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 4 de um total de 5 estrelas

battery not correct one for this model, error quickly resolved

battery not correct one for this model; ordered what site said for model bought

27 de agosto de 2024
logotipo da GleeRide

Resposta da GleeRide

Dear Kenneth,
We sincerely apologize for any inconvenience that had been caused.
Our customer service team will assist you to solve your order issue.
Please check your email for more details.
Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Sito affidabilissimo!

Ho acquistato un pezzo di ricambio per la mia ebike.
Tutto perfetto, l’assistenza disponibilissima via mail ha risolto tutti i miei problemi!

23 de agosto de 2024
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 4 de um total de 5 estrelas

Gute Auswahl an Scootern

Alles gut bei GleeRide,super Support und man hat eine tolle Auswahl an "Ride" möglichkeiten.

5 de setembro de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 1 de um total de 5 estrelas

I ordered my shengmo s600 first when it…

I ordered my shengmilo s600 first when it arrived it had no battery or pedals or tool kit so I contact gleeride they said it would have had battery but it didn't it took 3 weeks to get a new battery out if them I had a spare set of pedals which I put on bike but then when I put battery on bike every thing worked fine except the light I told glee ride but haven't had a new light sent out messages have gone to and from me but it is a nightmare dealing with as they are based in China my freind has got a front light going spare which he is going to try to sort out when he next comes up to see me as he is other side of country but when you buy a brand new ebike you shouldn't have this many problems the bike itself isn't the best quality as you get what you pay for in my opinion you are better of spending a bit more money and getting a better bike I wouldn't use or recommend using gleeride as I didn't have a good experience with them no one has sent me emails about replacing light as you say in your responce I have told you the light doesn't work all I want is a replacement light I have recieved the battery after having to wait 3 weeks but now I've turned bike on for first time light is only thing not working RESPONCE TO GLEERIDE I HAVEN'T RECIEVED THE REPLACEMENT LIGHT FROM YOU I TOLD YOU IT DOESN'T WORK please don't use gleeride uk as you will have so many problems and going from message to message waisting your time I will have to buy a light my self now avoid gleeride buy else where

8 de agosto de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello Scott,
Sorry for all inconvenience.
We have sent you battery replacement in time .Sorry for the long delivery. We need some time to prepare battery replacement.
As for your front issue ,our after-sale service contacted to solve this problem for you.
Please check your email again.
Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

This company has displayed timely…

This company has displayed timely delivery, good product quality and quick service response. Would I suggest them to others? Yes!

7 de agosto de 2024
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 3 de um total de 5 estrelas

The shipping was good, but....

I got the bike in good time, but there are several problem whit the bike.
I have to wait until I will get the replacement parts.
I also have to visit a bicycle service because there are minor problems with the gear settings, some fine tuning needed.

Oh, I forgot to mention that the support is excellent.

Only the waiting makes things worst...

30 de julho de 2024
logotipo da GleeRide

Resposta da GleeRide

Hi cusotmer,
Sorry for all inconvenience.

We have sent out the spare parts you need to solve the problem in time.
Your spare part replacement are in transit and it need some time to deliver.
We have sent tracking number and link of spare part in your email. Please check it.

Best Regards,
Gleeride customer service

Avaliado com 4 de um total de 5 estrelas

I ordered before and received my…

I ordered before and received my scooter, it's taking a very long time for my parts that I ordered. I don't know why it takes so long

30 de julho de 2024
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

Our after-sale service contacted you to solve the problem for you.Please check your email.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Everything is legit

Everything is legit , and they are very helpfull with you!

27 de julho de 2024
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Gleeride a great company to deal with

The communication with this company has been excellent during the pre-purchase phase and subsequently when there was a problem with the OneSport OT16-2 electric bike I purchased from them.
Whilst they are a Chinese company, they have a UK distribution facility. From order to delivery the bike took just 2 days.
Customer service is by email to China but they have always responded very quickly. After supplying a video and email description of the problem with my bike they supplied an updated controller for it which cured the issue. This only took 7 days to arrive.
I would certainly recommend Gleeride.

1 de agosto de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 1 de um total de 5 estrelas

Mein bestelltes Bike ist voll bezahlt…

Mein bestelltes Bike ist voll bezahlt und kommt nicht,Betrugsverdacht is da.... ich denke mal wenn es nicht binnen 5 Tagen geliefert wird ermittelt dann die Polizei und mein Geld lass ich von der Bank zurückholen... sehr enttäuschend!!!!

31 de julho de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hallo Kunde,
Entschuldigen Sie die Unannehmlichkeiten.
Kann ich Ihre Bestellnummer erfahren, damit wir Ihnen besser helfen können?
Wir werden Ihren Bestellstatus überprüfen und Ihnen eine zufriedenstellende Lösung anbieten.
Ich hoffe, bald von Ihnen zu hören.
Mit freundlichen Grüßen,
Gleeride-Kundendienst

Avaliado com 5 de um total de 5 estrelas

Q20 Lite Ridstar

I received my Q20 Lite promptly and swiftly, delivery was excellent. Customer service has been great in assisting me with concerns I have had and answered all questions with no issue.
Assembling the bike was easy, even without the manual, and still any issues you have can be taken up with customer service who are happy to help.
The bike itself is beautiful, great size and robust, the wheels are nice and fat, perfect for all terrains, and the seat is very comfortable.
10/10 I would very much recommend this bike for beginner cyclists and experienced ones too! Everyone will have fun riding the Q20 ridstar with it's ease of access.

17 de julho de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Parfait je recommparfait au top y20 750wande ,suivi par…

Parfait je recommande ,suivi par gleeride réponse dans la journée pour toutes demandes voir dans l heure.
Montage facile manque la doc avec mais un mail j ai reçu la vidéo dans la demie heure .
Le modèle y20 parfait très rapide prise en main très facile y compris pour ma compagne .
Encore une fois je recommande gleeride donc nous allons en commander un second :-) .

11 de julho de 2024
Avaliação não solicitada
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Avaliado com 5 de um total de 5 estrelas

Bike is awesome shipping awesome wish…

Bike is awesome shipping awesome wish battery last longer and faster for speed but everything is Awsome price is great

28 de junho de 2024
logotipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

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