Glo Melanin Avaliações 

477
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience using the AI chatbot, Rio! He was extremely helpful, easy to communicate with, and made the entire process quick and simple. Rio understood what I needed right away and provid... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed an order and forgot to update my address. I immediately sent an email to correct my error. It didn’t happen in time, but Elyka came to my rescue. I never received the first order. Elyka witho... Ver mais

Avaliado com 5 de um total de 5 estrelas

I made a mistake during the ordering process and I was F-REAKING out. I messaged Glo Melanin and Rio was on it! She messaged me back in record time and sorted out my issue. She was polite, knowledgeab... Ver mais

Avaliado com 4 de um total de 5 estrelas

I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shi... Ver mais

Detalhes da empresa

  1. Centro de bem-estar
  2. Fornecedor de Produtos de Beleza
  3. Loja de Cosméticos
  4. Centro de Saúde e Beleza
  5. Clínica de Dermatologia
  6. Máquina de venda de produtos de cuidados com a pele

Escrito pela empresa

Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

477 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(477)

451 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I just made my first purchase with Glo

I just made my first purchase with Glo, and I'm looking forward to using it for the first time. I also wanted to share that Glo's customer service has been fantastic in assisting me with my concerns during my order, and got it handled right away, thanks to Rio. Rio, thank you again for your amazing service! I really appreciate how quickly you responded to my needs.

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Elyka was great…

I placed the order to my billing address and Elyka was able to update the shipping address before the label was created making this a painless process. Unlike other companies I’ve used before. Service was top notch! Thank you Elyka! Looking forward to trying the product!

8 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Response time was quick

Response time was quick! Elyka was able to get the situation handled quickly and in less than 24 hours notification of a refill of my lost purchase was in my inbox.

5 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great Customer Service

Unfortunately, the products did not work for me personally. The communication & return process regarding the money back guarantee was a little lengthy, but ultimately I was refunded as promised. I was appreciative of how Rio was very responsive and helpful in Messenger walking me through the return/refund process.

10 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Enjoying the bar soap

I really do enjoy showering with the Go Melanin soap. At first I didn’t think that I would like it because I only used liquid body soap. But after a couple of times using it, I love the way my skin feels. It’s softer and it doesn’t take much of the body oil to keep it soft and smooth. I will continue to use it.

6 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service A+

I’ve been using the Glo Melanin products for about two years now. When I found out that my last shipment was stolen I was upset. However, I had the shipping protection. Rio was a great help in reassuring me that I had nothing to worry about. Rio was communicative, patient and kind throughout the process. I will be placing more orders, not only because the products do work but also because the customer service is A+.

4 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I want to sincerely thank Elyka for the outstanding customer experience …

I want to sincerely thank Elyka for the outstanding communication throughout the delay with my delivery. While unexpected delays can be frustrating, your consistent communication, transparency, and genuine concern made all the difference.

I truly appreciated that you didn't brush me off and took my situation seriously. Your professionalism and commitment to providing meaningful communication gave me confidence that my concerns mattered.

I'm grateful that the issue was ultimately resolved, and I want to recognize the exceptional customer service you provided throughout the process. Thank you for turning what could have been a negative experience into one that reflected care, accountability, and a true dedication to your customers.

5 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome!

This is great! I need to use it more than I do. Fantastic product by MY PEOPLE for OUR PEOPLE! Can’t wait to order the face cleaners!

29 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I should have a choice if I want to be a repeat customer

I ordered your product and I have been using it. I did not appreciate being put on an automatic reorder when I am not in need of more products, especially while I am on a fixed income. I order products as I am in need of them. I do not believe that anyone should be made to reorders something from a company that they are NOT in need of. We are living in a time where being wasteful isn't a good thing, and we should be mindful how we use and spend our money. Everyone does not use the products the same and or as much as the next. Let me make the decision to be a repeat customer or not. Have a great summer.

Respectful,
Vicki Arnum

4 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and products

I had an issue with my order so fired off an email for help and within a few hours I had a swift response and solution to my problem. The service response was swift, Rio was very helpful and friendly and within a couple of days my order was with me. I was very impressed by their efforts to solve my issue so quickly!

As for the lip balm and miracle cream, I’m loving them! The lip balm is by far superior to your standard high street (even branded) lip balms and leave my lips feeling well moisturised. The miracle cream is smooth, well absorbing and I don’t need to apply a lot as it spreads so well.

Thank you Rio! I will be back once I need a restock.

20 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

GLO-TASTIC CUSTOMER SERVICE!

I'm feeling so glo-y today because of RIO! My Melanin bundle experienced a lost through transit and I was feeling down while trying to remain hopeful. Long story short it didn't arrive and I received GLO-Y news that a new order was processed TODAY! Rest assured I was going to repurchase BUT this blessing has made me a LIFETIME customer. I'm looking forward to GLO-Y skin in time for my BIRTHDAY in Aug! Thankkkkk you Glo Melanin!

2 de julho de 2026
Avaliação não solicitada

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