Glo Melanin Avaliações 

477
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience using the AI chatbot, Rio! He was extremely helpful, easy to communicate with, and made the entire process quick and simple. Rio understood what I needed right away and provid... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed an order and forgot to update my address. I immediately sent an email to correct my error. It didn’t happen in time, but Elyka came to my rescue. I never received the first order. Elyka witho... Ver mais

Avaliado com 5 de um total de 5 estrelas

I made a mistake during the ordering process and I was F-REAKING out. I messaged Glo Melanin and Rio was on it! She messaged me back in record time and sorted out my issue. She was polite, knowledgeab... Ver mais

Avaliado com 4 de um total de 5 estrelas

I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shi... Ver mais

Detalhes da empresa

  1. Centro de bem-estar
  2. Fornecedor de Produtos de Beleza
  3. Loja de Cosméticos
  4. Centro de Saúde e Beleza
  5. Clínica de Dermatologia
  6. Máquina de venda de produtos de cuidados com a pele

Escrito pela empresa

Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

477 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(477)

451 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Absolutely in Loveee w the Glo Melanin…

Absolutely in Loveee w the Glo Melanin Turmeric,Lemon & Avocado oil lip balm it’s only been 5 days & I see amazing results on my lips of course I was hesitant at first but now I’m truly a Believer!! My lips feels so moisturize soft & hydrating I love it & that’s all day it’s so so so good.I really love the fact that it comes w The GLO Journey a scratch off of each day of my progress really admire that. I’m Forever a Glo Melanin Customer it’s Amazing!! This product is incredible Thank you!!

28 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

UGC Partnership Information!

Rio was absolutely soo helpful and sweet directing me to the partnership email for Glo Melanin. His response was rather prompt and informative!
Great customer service (the best I have interacted with thus far) from a business!

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I ordered some products, however I needed to return an item. Rio was awesome with handling my return process. He detailed the process and when I folliwed up on my return he responded promptly. GO RIO!!

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have had a great experience working…

I have had a great experience working with Glo Melanin, their products are great for skin of color and they offer excellent customer service. I recently worked with Rio and she was able resolve a matter very quickly for me. I do recommend Glo Melanin for your skincare needs.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful customer service from Elyka

Wonderful customer service from Elyka. All the products shows real results for melanin skin tones. Thank you, a loyal customer 😊

29 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Loyal customers like you are the heart of our community. Thank you for growing with us and for sharing your kind words about Elyka. We're grateful to be part of your skincare journey. 💛

Avaliado com 5 de um total de 5 estrelas

Great products, Great service!

Rio was really great with handling my shipping issue where my product was returned due to a change of address--but the staff is always attentive and quick to respond if I have a question about anything. More than that, though, are THE PRODUCTS. This is not an exaggeration: Glo Melanin is the best skincare compay that I have found in all of my 47 years. Along with some lifestyle changes, these products have helped my skin look and feel better than it has in decades. And the results were apparent really fast--a couple weeks regular use and I saw the difference. And the subscription program makes it so convenient and cheaper in the long run.

26 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Forty-seven years gives you plenty to compare against, so this one truly means a lot to us. 💛 We're thrilled Rio was able to help get your order back on track, and even more grateful to be part of your self-care journey. Thank you for your support and for sharing such an encouraging reflection with our community.

Avaliado com 5 de um total de 5 estrelas

Rio was fast to reply and help with the…

Rio was fast to reply and help with the questions that I had and resolve my situation.

25 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

A quick answer can make all the difference! We're glad Rio was there to help and get everything sorted out. Thanks for taking a moment to share the love.

Avaliado com 5 de um total de 5 estrelas

It Works!

Great product that does exactly what they say it will do. I've been using it on an few days a week basis and it has already reduced the dark spots.

8 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rio was very helpful and didn’t delay…

Rio was very helpful and didn’t delay my request. I’d recommend her to any friend for customer service and any consumer facing services

25 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Rio is going to be smiling when she sees this! Thank you for taking the time to recognize her support. We’re lucky to have her on the team, and grateful to have you as part of our community. ✨

Avaliado com 4 de um total de 5 estrelas

Correspondence was professional and…

Correspondence was professional and nice, though it did take a while for them to get back to me.

24 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for your feedback. We appreciate your patience and are glad we were able to assist you. Your comments help us continue improving the experience we provide to our community. 💛

Avaliado com 5 de um total de 5 estrelas

I reported 2 damaged packages

I reported 2 damaged packages; 1 was covered by the insurance while the other was not. They replaced both items within a week of me reporting it! The product is working well for me so i didnt want to run out. I appreciate the time and effort made by Elyka! Thank you!

22 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Talk about a comeback! 💛 We're so glad we could help get everything back on track and keep your routine uninterrupted. Huge thanks for the shoutout to Elyka. We'll make sure she sees it!

Avaliado com 5 de um total de 5 estrelas

So i had a problem with a subscription…

So i had a problem with a subscription i didn’t know i signed up for & Rio was the person who was helping me. They were so professional, calm, & understanding! i rlly appreciate the help!

20 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

We're happy Rio could help clear things up and make the experience a positive one. Thank you for taking the time to recognize their support. We'll be sure to pass along the shoutout!

Avaliado com 5 de um total de 5 estrelas

Great experience working with Elkya to…

Great experience working with Elkya to resolve a minor issue. She provided efficient customer service and I appreciate her assistance. The products are wonderful and I am looking forward to my new shipment.

2 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

A smooth resolution and something exciting on the way? We love that! We'll make sure Elyka sees your kind words. Thanks for being part of the Glo Melanin community, and we hope you enjoy your upcoming delivery. 💛

Avaliado com 5 de um total de 5 estrelas

Thank You Elyka P.

Elyka P. went above and beyond to resolve the issue with my account. While others tried to help, Elyka diligently discovered that I had two different email addresses: one for opening my account and another for making payments. Glo Melanin understood the situation and issued me a credit. I truly appreciate a company that values customer satisfaction. Thank you all!

22 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Now that's detective work! We're so glad Elyka was able to connect the dots and get everything sorted out for you. Thank you for trusting us to help, and for recognizing the care our team puts into every customer experience. 💛

Avaliado com 5 de um total de 5 estrelas

Great customer service experience …

Elyka was very helpful when responding to my email to support regarding an order that never arrived due to being damaged in transit. This was my first order and won't be my last. Customer service is fast and friendly.

18 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Not the welcome we wanted for your first order, but we're so glad Elyka was able to step in and help. Thank you for giving us a chance to make things right. We can't wait to be part of many more self-care moments with you. 💛

Avaliado com 3 de um total de 5 estrelas

Shipping issue…

What I didn’t like was that I had a shipping issue and UPS was awaiting a response back from the company which left me in limbo with my purchase for two weeks. I reached out via email and that was a dead end on numerous occasions. I tried the chat and the virtual assistant brought some relief and then I spoke with a real person. Elyka came to the rescue and rectified my situation. He or she (not sure of the sex) was very caring and understanding. They felt my frustration and wants and is making my issue right. I hope that this shipping goes smoothly this time around so that I can see what the hype is and enjoy my purchase! Elyka, thanks again for the assist as it means a lot! Your customer service was outstanding!!

20 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for your patience and for giving us the opportunity to make things right. We know how frustrating it can be when an order doesn't go as planned, and we're grateful Elyka was able to step in and help. We'll be sure to share your kind words with them, and we're excited for your package to finally make its way to you!

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