Glo Melanin Avaliações 

477
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience using the AI chatbot, Rio! He was extremely helpful, easy to communicate with, and made the entire process quick and simple. Rio understood what I needed right away and provid... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed an order and forgot to update my address. I immediately sent an email to correct my error. It didn’t happen in time, but Elyka came to my rescue. I never received the first order. Elyka witho... Ver mais

Avaliado com 5 de um total de 5 estrelas

I made a mistake during the ordering process and I was F-REAKING out. I messaged Glo Melanin and Rio was on it! She messaged me back in record time and sorted out my issue. She was polite, knowledgeab... Ver mais

Avaliado com 4 de um total de 5 estrelas

I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shi... Ver mais

Detalhes da empresa

  1. Centro de bem-estar
  2. Fornecedor de Produtos de Beleza
  3. Loja de Cosméticos
  4. Centro de Saúde e Beleza
  5. Clínica de Dermatologia
  6. Máquina de venda de produtos de cuidados com a pele

Escrito pela empresa

Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

477 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(477)

451 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience help in handling my…

Great experience help in handling my concerns I pray God bless over your business thank you for everything

20 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Your kind words truly mean a lot to us. Thank you for your support and for taking the time to share this. We're grateful to have you as part of our community. 💛

Avaliado com 5 de um total de 5 estrelas

Rio was very helpful with helping me…

Rio was very helpful with helping me with my order to get it sent out to me

19 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Big thanks for the shoutout! 💛 We're glad Rio could help get everything squared away for you. We appreciate you taking the time to share your experience, Shanelle.

Avaliado com 5 de um total de 5 estrelas

The product arrived on time

The product arrived on time. I have only used the product a week now and haven't seen much difference yet. However I am hopeful it will give me a confidence boost. The price was extremely reasonable. After 30 days of use, i will rewrite and update on my process

14 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Every skincare journey starts somewhere, and we're honored to be part of yours. 💛 Consistency is key, and we're excited for you to continue the journey. We can't wait to hear how things are going when you check back in!

Avaliado com 2 de um total de 5 estrelas

Be very careful giving this company…

Be very careful giving this company your Credit Card Information. Without your permission they will charge you monthly charges of $16.04. I had to call my Credit Card Company to stop this charge from occurring monthly. Plus they were not sending additional products just taking money from my account. I do not want any additional products please.

25 de abril de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for sharing your feedback, Marilyn. We'd like to clarify that your monthly charge was for our GLO+ Membership, which you selected during checkout and confirmed via email after enrollment.

As part of the membership, monthly payments are converted into store credit that can be used at any time toward future purchases, along with access to exclusive member savings and perks. Since the benefit is provided as store credit, products are not automatically shipped each month.

Members can manage or cancel their membership at any time. If you still need assistance with your account or have any questions about your membership benefits, our team would be happy to help.

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Exceptional customer service.

Elyka provided one of the best customer service experiences I have had in a long time. She was prompt, professional, courteous, and compassionate throughout our communication. Every question and concern was addressed with care, clarity, and respect.

What stood out most was her willingness to listen and her genuine commitment to ensuring I felt heard and supported. Her communication was timely, thoughtful, and customer focused from start to finish.

Thank you, Elyka, for your professionalism and outstanding service. You are a wonderful representative of your company, and your dedication to creating a positive customer experience does not go unnoticed.

18 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Elyka is going to love this one! Thank you for taking the time to recognize the care and attention she brought to your experience. Creating meaningful connections with our community is what we're all about, and we're so grateful you felt that every step of the way. 💛

Avaliado com 5 de um total de 5 estrelas

A1 customer service

The products speaks for themselves with the amazing results you will receive, but I want to brag on their amazing customer service. I had an issue with my shipping address and my product was returned to the company. Once I let them know it was on its way and explained what happened. I was quickly connected with a representative name Rio, that quickly update my address and ensured me that I would receive my product. I received my new tracking info as soon as it was resent out and Rio kept in touch throughout it all. I am definitely a happy customer!

15 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Now that's what we call teamwork! Huge thanks for taking the time to share your experience. We'll be sure Rio sees your kind words. Nothing makes us happier than helping turn a stressful situation into a smooth one. 💛

Avaliado com 5 de um total de 5 estrelas

Refund Request

In reaching out to request a refund Nia and Elijah were very responsive. Elyka was very helpful in answering my questions and getting the information and instructions I needed to properly complete the process for a full refund. She was very courteous and personable. Definitely appreciated their assistance.

17 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

We're happy the team was able to make the process smooth and provide the support you needed every step of the way. We truly appreciate you taking the time to recognize their care and dedication!

Avaliado com 5 de um total de 5 estrelas

I really love my scrub

I really love my scrub, my oil and my soap got me looking and feeling good. Order came fast in a cute box. Just for me!

17 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Now that's the kind of energy we love! Enjoy every bit of that glow and keep making time for you. Thanks for letting us be part of your self-care routine. 💛

Avaliado com 5 de um total de 5 estrelas

Elyka really helped me understand the process

Hi there - Elyka really helped me understand the process and was extremely patient with me. The hyperpigmentation on my head is more noticeable since going bald. Glo Melanin was recommended to me a few times, but I only recently started using the products. Thank you very much, and I look forward to posting some after-pics showing the results in a few weeks.

8 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for trusting us on your skincare journey! We're so glad Elyka was able to support you along the way. We appreciate you being part of our community and look forward to cheering you on in the weeks ahead. 💛

Avaliado com 5 de um total de 5 estrelas

Glow Up

I’ve been using the melanin flow bundle for 4 days now and my skin has never felt better. Moisturized, soft, you can feel everything working. I can’t wait to see what 90 days brings!

17 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for sharing your journey with us! We're excited to be part of it and can't wait to see where it takes you. Wishing you many more glow-filled days ahead. 💛

Avaliado com 5 de um total de 5 estrelas

I’ve been a customer from nearly when…

I’ve been a customer from nearly when Glo began. Their scrub product has been so helpful when it comes to ingrowing hairs (both bikini & underarm). Shoutout to Rio for the support with a challenging order.

16 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for being with us from the early days! We truly appreciate your continued support. We'll make sure Rio sees your shoutout. Thanks for being part of the Glo Melanin family, Mary! 💛

Avaliado com 5 de um total de 5 estrelas

Elyka made my customer service…

Elyka made my customer service experience a 5 star, she was prompt and took care of me. I received my products and couldn't be happier.

12 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for the love! We're so happy to hear you had a great experience with our team. We'll be sure to pass your kind words along to Elyka. Thank you for being part of the Glo Melanin community. Wishing you continued glow-filled days ahead! 💛

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ The Gold Standard of Customer…

⭐⭐⭐⭐⭐ The Gold Standard of Customer Service!!

Glo Melanin brand is the BEST!!

I rarely take the time to write reviews, but this experience was so exceptional that I felt compelled to share this!

After purchasing one of this company's products through Amazon, I unfortunately discovered that it did not agree with me due to my allergies. Naturally, I was disappointed, and because I had not purchased directly from the company's website, I assumed there would be very little they could do to help.

I could not have been more wrong.
The representative who assisted me provided what was, without question, one of the most remarkable customer service experiences I have ever encountered. From the moment ELYKA responded, she treated me with genuine kindness, patience, understanding, and respect. She listened carefully to my concerns and made me feel like my experience truly mattered.

What impressed me most was that she had absolutely no obligation to help me. The purchase was made through Amazon, yet she never once made me feel like I was being passed off or dismissed. Instead, she took ownership of the situation and worked tirelessly to find a solution.

Her generosity and dedication went far beyond my expectations. Not only did ELYKA address my concerns with compassion and professionalism, but she also provided multiple gift cards so that I could try other products better suited to my needs. I was genuinely speechless. In today's world, where so many companies hide behind policies and automated responses, finding someone who truly cares about people is incredibly refreshing.

Large corporations with vast resources could learn a thing or two from this company. Despite being a smaller business, they delivered a level of customer care that surpassed many household-name brands I've dealt with over the years. The attention, empathy, and personal touch I received were simply extraordinary.

This representative Elyka is an absolute gem and a tremendous asset to the company. She transformed what began as a disappointing experience into one that left me feeling valued, appreciated, and eager to support the brand in the future.

Customer service is often talked about, but rarely practiced at this level. This wasn't just good service—it was exceptional service. It was the kind of experience that creates lifelong customers and inspires people to tell others about a company.

To the representative who helped me: Elyka, thank you. Your kindness, professionalism, and willingness to go above and beyond did not go unnoticed. You turned a negative situation into one of the most positive customer experiences I've ever had.
Five stars are simply not enough.

15 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Wow. Thank you for taking the time to share such a thoughtful review, Carla. Knowing that you felt seen, supported, and cared for means everything to us. We're grateful we had the opportunity to show up for you in a way that made a difference. We'll make sure Elyka sees your kind words. Thank you for giving us the chance to help and for being part of the Glo Melanin community. Wishing you all the best on your skincare journey and beyond. 💛

Avaliado com 5 de um total de 5 estrelas

Supper products, glow it is

I came across their website after reading ai generated products from other websites but when saw their products made with real and simple products that works on black people skin and generated especially for black skin, I stopped immediately, Supper products. I needed to purchase it straight away, that I even ordered two by mistake but that was sorted by Elyka when contacted thecompany. The order came quickly and was delivered 3 days🙌 I was so happy because I used it the same evening and had immediate result in my skin tone. Brightness and softness was clearly noted. It's hard to find real products that works nowadays. I ordered the whole set and is worth every penny because of its quality. I am really happy with my products and will order their products again. thank you for your support Elyka 🙏 🙌 ❤️

8 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for sharing your experience with us! 💛 We’re honored that you chose Glo Melanin and trusted us with your skincare journey. It means so much to know that our products and support team helped make your experience a positive one from start to finish. We'll be sure to pass your kind words along to Elyka. Thank you for being part of our community. We can't wait to continue glowing with you!

Avaliado com 5 de um total de 5 estrelas

My issue was resolved in a timely…

My issue was resolved in a timely manner. Elyka was very helpful and I appreciate her professionalism and quick response to my issue.

11 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for your kind words! We're so glad we could get everything sorted out for you. We'll be sure to share your appreciation with Elyka. Taking care of our community is always our priority, and we're grateful you took the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Three months in

The Best. I notice big improvements in acne, dark spots and crows feet as my skin feels soft and smooth. Excellent products.👏🏼👏🏼

12 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for the love! There's nothing better than feeling confident in your skin, and we're honored to be part of your routine. We appreciate you being on this journey with us and celebrating your glow along the way.

Avaliado com 5 de um total de 5 estrelas

Fantastic lip product.

Fantastic lip product.

With many lip products on the market that I've tried over a lifetime, this one ranks high for being moisturizing, aromatic, with beautiful unique packaging. if used per the instructions results are obvious.
The staff is quite responsive and highly professional, Elyka in particular has been great!
Customer service can make or break a company reputation. No need to be concerned on that score. Glo Melanin has you covered ;-)

Will reorder as gifts.

8 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Thank you for taking the time to share this love! 💛 Reading reviews like yours truly makes our day. We're especially grateful for the shoutout to Elyka and the team. Taking care of our community is at the heart of everything we do. Thank you for trusting us with your skincare journey and for spreading the love through gifts. We appreciate you being part of the Glo Melanin family!

Avaliado com 1 de um total de 5 estrelas

Glomelanin turmeric dark spot…

The glomelanin turmeric dark spot removal scrub definitely disappointed me. The container was very tiny, especially for the price. The container is smaller than the palm of my hands and my hands are pretty small. The product inside the container did not offset the insulting size. I used the product as they directed but the smell was not pleasant at all. Also, the product is strictly for dark spots. If you have eczema, sensitive skin, or your skin is already irritated in any way the sea salt in the product will irritate your skin. I had high hopes for this brand especially since they are marketing towards people with melanated skin. Hopefully their other products are better, but I will not be a returning customer.

8 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Hi, Kristen! Thank you for taking the time to leave a review. We're sorry we didn't deliver the experience you were hoping for. We never want a customer to walk away feeling disappointed.

We truly appreciate your feedback and will be sharing it with our team as we continue looking for ways to improve. Every review gives us an opportunity to learn and grow, and your perspective is valuable to us.

While we're saddened to hear we weren't the right fit for you, we genuinely appreciate that you gave us a chance and wish you all the best moving forward.

Avaliado com 5 de um total de 5 estrelas

The texture is good not too thick or…

The texture is good not too thick or thin. Smells great and is a great value.

3 de junho de 2026
Avaliação não solicitada
logotipo da Glo Melanin

Resposta da Glo Melanin

Nothing better than great skincare that feels good and gives you real value. Thanks for the feedback, Brionne!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais