Glotech Appliances Avaliações 

773
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered a washing machine on Friday and was pressured into placing the order quickly to secure delivery and installation on Monday. I paid and booked everything, only to be told on Monday that t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very good communication. Engineer was excellent, efficient and effective. Repaired washing machine and cleaned oven area he was working on. I had paid for parts in advance but not all were needed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Glotech provided me with my new kitchen and I am absolutely delighted with the results ! They are a very efficient company to deal with and organised everything well. The design process was carrie... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrodomésticos

Informação fornecida por fontes externas variadas

We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

773 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(773)

13 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Double appliance replacement

A very smooth transaction from speaking to Chris, to source a new dishwasher and washing machine, to the installation and take away old by Lee and (I think) Rob.
My Old washing machine and dishwasher were purchased from Glotech 21 years ago, but have finally just about given up, so it was a no-brainer to return there to replace them! My other main purchase from Glotech was my first, a tumble dryer, which lasted me for 25 years, so you can see why I would go back to them...

I rang and spoke to Chris, who was very helpful in assisting me with choosing my replacement appliances, last Thursday, January 4th, and the delivery team turned up on time this morning Monday January 8th 2024! That is amazing Service in anyone's book!! They were very helpful and efficient, and left my kitchen very clean and tidy. I would recommend Glotech to anybody without a doubt. Thank you Glotech ... until the next time, probably in another 20+ years 😀

8 de janeiro de 2024
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon,

Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.

Kind Regards,

Glotech Sales Team

Avaliado com 1 de um total de 5 estrelas

Avoid

Really poor service from Glotech. We had a Bosch appliance which they couldn't source the part for but Bosch could and Glotech refused to refund our callout fee on the basis that it 'couldn't be fixed' when it clearly could. It also transpires they put a big mark up on their parts from Bosch. So in summary please avoid, save yourself some money and go straight to the manufacturer!

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They blatantly tell lies

I only gave them 1 star as there isn't an option to give no stars. Absolutely hopeless. We ordered and paid for in full for a new fridge freezer on Sat 18th, with delivery promised on Thurs 23rd. When I phoned to check time of delivery, I was told that it was "stuck in the system" and would not be delivered until Thursday 30th. Yet, I've just phoned up to see what time it will come, only to be told that it isn't in yet, and won't be until end of next week. Absolutely unacceptable, do not buy for this company, they lie, and don't call you back.

30 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hob fitting - great support from Glotech fitters

I went to Glotech for a hob which needed to be hard wired and they have proper fitters who know how to help. The fitters immediately spotted a power difference with my fusebox and showed me an issue with my isolator switch (without touching it or doing anything untoward of course) if this was someone else, like one of the big shops, they would have just left me high and dry - these guys came back with a replacement hob (are going to give me refund for the difference) and advised what to show an electrician to get this fitted safely (they didn't overstep the mark for H&S) but really helpful to be able to give some direction to an electrician. Thankfully things don't break often so i don't use Glotech too much but when i do, they're great. Recommended!

8 de novembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon,

Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

They were helpful and considerate to my…

They were helpful and considerate to my requirements.

13 de novembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon, thank you for your feedback, we are pleased to hear you are happy with the experience you received from our team. Kind regards, Glotech

Avaliado com 5 de um total de 5 estrelas

Dino and Callum were fantastic

Dino and Callum were fantastic ! Really friendly and professional . Thank you !!

7 de novembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon,

Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Lovely service from Rob and gary

5 de outubro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good morning,

Thank you for taking the time to leave us feedback based on your recent purchase with us, as a family run business your feedback is extremely important to us and we will ensure to pass on your feedback to those involved in your order.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Fridge replacement

Rob and Lee did a great job to help us replace the fridge freezer. They are very polite and dedicated while working

4 de outubro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good morning,

Thank you for taking the time to leave us feedback based on your recent purchase with us, as a family run business your feedback is extremely important to us and we will ensure to pass on your feedback to the rest of the team.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Excellent fitters

Excellent fitters, Dinu and Callum went the extra mile. Fantastic service.

28 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good morning,

Thank you for taking the time to leave us a review, we will ensure to pass on your feedback to Dinu and Callum.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Friendly guys

Friendly guys, Lee and Gary, professional, quick and efficient.

28 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good morning,

Thank you for leaving us a review, we will ensure to pass on your feedback to the team.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Lee and Garry were amazing

Lee and Garry were amazing, job done quickly and efficiently!

27 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good morning,

Thank you for taking the time to leave us a glowing review based on your experience with our team recently. As a family run business your feedback is extremely important to us.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful I appreciated both Callum and Dino's…

I appreciated both Callum and Dino's helpfulness and friendliness.
They went out of their way to help with advising how best to register my appliance and use the programs on the machine.
They also delivered between the window of time that I had requested.

26 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good morning,

Thank you for taking the time to leave us a review based on the experience you received from us recently. We are delighted to hear you were happy with the service our team provided you with and will ensure to pass on your kind feedback.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Great service

26 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good morning,

Thank you for taking the time to leave us a review based on your experience with us recently, we are pleased to hear you were happy with the service you have received from us.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Super friendly

Super friendly, speedy and even cleaned the space before putting the new washing machine in!

25 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon,

Thank you for taking the time to leave us a review based on your experience with our installation team yesterday. We are glad to hear you were happy with the service our team provided and will pass on your feedback to those who attended.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Very efficient

Very efficient and quick ordering and delivery. Very helpful and knowledgeable delivery men - Rob and Lee.

25 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon,

Thank you for taking the time to leave us a review based on your experience with our team yesterday. We are delighted to hear you were happy with the service you received from our team.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

a tremendous job

Gary and Lee did a tremendous job of fitting an under-counter oven in a problematic space.
No mess. No fuss.
A lovely clean job well done.
Old oven taken away too
Many thanks, chaps!

22 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon,

Thank you for leaving us a review based on your experience with us on Friday. We are pleased to hear you were happy with the service you have received from our team during your installation.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Rob and Callum were extremely helpful…

Rob and Callum were extremely helpful friendly professional and super quick!
They even cleaned up the porridge that had fallen behind the fridge for me!
Very pleased with the service and highly recommend!

22 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon,

Thank you for taking the time to leave us a glowing review, as a family run business customer feedback is extremely important to us and we will be sure to pass on your comments to those involved in your order.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Callum and Rob were fantastic

Callum and Rob were charming, early and efficient! A lovely change from normal delivery guys…
Thank you

22 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good afternoon,

Thank you for taking the time to leave us a review, we are glad to hear you were happy with the team who carried out your delivery.

Kind Regards,

Glotech Sales Team

Avaliado com 5 de um total de 5 estrelas

Brilliant brilliant service

Brilliant brilliant service. The office team is friendly & efficient. The engineers were fantastic. Everybody did what they promised. I’m delighted.

22 de setembro de 2023
Avaliação não solicitada
logotipo da Glotech Appliances

Resposta da Glotech Appliances

Good morning,

Thank you for leaving the time to leave us a review based on your experience with us today. We are delighted to hear you are happy with the service you have received from our team throughout your order and will ensure to pass on your feedback to those involved with your order.

Kind Regards,

Glotech Sales Team

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