Glued to Music Avaliações 

Great company to deal with, easy to contact via email and reply promptly. Excellent stock and fast shipping. Thanks!

In light of Royal Mail's utter ineptitude (leaving the 'next working day' first-class tracked package in my next-door neighbour's back garden during a gale a day after it should have arrived), Neil at Glued to Music provided great customer service, going so far as to voluntarily refund my postage. This kind of professionalism and determination to garner repeat custom is rare these days, and I really do appreciate it.

The response to my queries was phenomenally quick. Mark was clearly very knowledgeable and helpful . He suggested alternative options for improving my guitar hardware .

Very poor order 2 parts Royal Mail tracking says delivered to my address which they have not been in contact with mark who has been in contact with Royal Mail to investigate this and just cause the delivery location is saying my address I just keep getting the same email to check with neighbours etc
After explaining this to mark he couldn’t seem to care less anymore and is now ignoring my further emails it’s been weeks now I have been left without my parcels or a resolution for this avoid avoid avoid !!!!

I couldn't find the specific type of pots I needed in the US and worried that it would take an eternity to receive them. They arrived lightning fast - faster than many domestic parts suppliers can ship. I can start rummaging around in my guitar sooner than expected. Super happy with this purchase experience!

I ordered 5 truss rods 2 weeks ago which were packaged poorly and when Royal Mail delivered the package it was in a clear sealed bag saying sorry items missing I contacted Mark and he is unwilling to refund or resend items until he has sorted it with Royal Mail and now he is ignoring my message explaining that the goods are their responsibility until I receive them but he is willing to sell me 5 more in the meantime he said he is a small business well so am I

Always a great service and prices!!
My first stop for tools and parts!!

Excellent customer service from Mark over at gluedtomusic, sorted my order out and got it out to me sharp! Awesome service, great parts! Will be back

I've bought a bunch of stuff from Glued to Music both expensive and cheap. The products have always despatched quickly and arrived fast.

This time i purchased an item that arrived incomplete - i contacted Glued to Music and within hours they had arranged replacement parts. Absolutely brilliant customer service, would recommend 10/10

I ordered 4 push pull pots. And they are horribly packaged,
Those uneven shape items loosely put in a bubble envelop. Ended up one with connector broken off. The packaging is al compresses. Left 3 messsges, no reply. Finally need to get on Facebook to get hold of them. Replying saying they will claim Royal Mail but never say they will send out a replacement or refund. Seller is supposed to pack accordingly and responsible for goods arrived in good order and reply to messages promptly and none of that happened.

What a fantastic company, great communication and next day delivery, you can't ask for better than that. And the products I purchased 2 sets of Gotoh Fender Stratocaster String trees are perfect and of top high quality. I'm really impressed with the company, their top quality products and excellent communication I will be Glued to Music in the future for doing my business!

I ordered parts from Glued to Music for one of my guitars, which were perfect. I then ordered the same parts for another guitar, but they were the wrong fit (totally my own fault). So I asked Neil at Glued to Music for advice. He recommended another part which I received 2 days later and it's perfect. This is a very good company to deal with. The advice is first class and very fast and I could return the incorrect items I ordered with ease. All retailers should be like this.

Very quick , cheap and spot on.

The best and most knowledgeable/helpful stockists of guitar hardware in the UK! Always fast delivery and they are happy to answer any questions relating to the best fit for your guitar. Couldn’t recommend more!

Mark and the team at Glued to Music are brilliant. Always top class customer service and speedy delivery. Customer for life.

Excellent service, quick to respond to queries. I ordered the wrong thing and returned it. Refunded super promptly. Will certainly look in again.
Support the little guy, guys 👍

I dealt with Neal and Mark at Glued to Music in pursuit of some correctly fitting hardware for my Gibson Les Paul; this had proven to be a bit of a problem due to different dimensions in different territories etc., which I knew nothing about. The guys at Glued to Music helped me out with some excellent parts, which actually seemed to fit better than the OEM parts they replaced which was odd but welcome.

The hardware form part of a greater suite of refurbishment/improvement I'm carrying out on the guitar and I'm going to keep the guys updated on my progress and I believe they'll be posting pics online.

I would recommend them 💯% and I'm pretty sure I'll have more dealings with them in future.

Very quick delivery and good comms. Recommened seller.

Excellent!
The staff noticed a discrepancy in metric/imperial parts in my order and contacted me with suggestions in case I wanted to change the order before it was despatched. Excellent service, recommended!