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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just bought launch monitor and hitting mat. Excellent value and product. Ordered online and used pick up service. Both products available for collection in a couple of hours of ordering. Great service... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve dealt with Harrison, Jack and Christopher over the phone at GolfBays. All equally just as helpful and professional. Built a golf sim in my garage, bought many products from them, all have been fa... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'd like to take this opportunity to thank everyone at Golf Bays. From the very beginning, visiting the shop, to all the phone calls placing my orders everyone has been professional knowledgeable... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing customer service - bitof a delay on my order of the surestrike single matt so Oliver at GolfBays found a way for me and my son to start enjoyting the net we had bought pretty much straight aw... Ver mais

Detalhes da empresa

  1. Loja de artigos para golfe

Escrito pela empresa

At GolfBays, we are passionate about enhancing your golf experience – whatever the occasion. We look forward to being of service. Our goal is to make you 100% satisfied.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

288 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

rob the director

Dealt with rob the director, very professional and accommodating. Didn’t have the best experience due to the courier but rob was incredibly helpful and did all he could. I would recommend this company!

17 de março de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Very disappointing experience from the beginning.

Subpar customer service. I would recommend using a more customer oriented business.

Advertised that an item was in stock on the website(still is advertised as in stock but with a note beside stating that an in stock item will require 3-4 weeks). Item is not in stock and has to be shipped from the manufacturer.

Communication is minimal at best until you leave a review. Then everything is suddenly important.

Keep in mind, this was not a $100 order. Ordered a $6,000+ launch monitor.

8 de março de 2026
Avaliação não solicitada
logotipo da GolfBays

Resposta de GolfBays

Hi Jeremy,

We're sorry the experience hasn't felt seamless so far. To clarify a couple of points: our team did respond to all emails within 24 hours of receipt, so it's worth checking your junk folder in case any replies landed there. Regarding the stock status - items shipped directly from the manufacturer are listed as available to order so customers can secure their place in the fulfilment queue. The 3–4 week lead time is noted within the product listing, and every customer receives an email at the point of purchase notifying them of the lead time and any shipping delays.

We do treat every customer the same whether it's a $10 accessory or a $6,000+ launch monitor, and we'd love the chance to make sure you leave this experience satisfied. Please don't hesitate to reach out to us directly, and we'll do everything we can to help.

Kind regards,
Team GolfBays

Avaliado com 5 de um total de 5 estrelas

Rarely have I experienced customer…

Rarely have I experienced customer service at this level.

Not only did the Golf Simulator work as promised, but the setup was intuitive, and the video made it easier.

At all times along the way, GolfBays was responsive and helpful. The above and beyond customer service was that when the screen could not be found, GolfBays send a representative on a flight from England to Germany with another one. That truly is providing customer service beyond expectations. I can only recommend GolfBays to anyone who is looking for a Golf simulator for home or for work.

3 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service!

Kristian was very helpful and informative, talking me through exactly what I needed for my home set up. I would highly recommend anyone who is considering, to speak to him!

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I can’t say enough great things about…

I can’t say enough great things about Rob at Golf Bay’s! Rob's customer service was absolutely top-notch. Rob truly goes above and beyond to make sure his customers are taken care of. He takes the time to listen and follows through.

What really sets Rob apart is his willingness to go the extra mile. Whether it’s tracking down a shipment or, explaining options in detail, or making sure everything is perfect for you, he genuinely cares about customer satisfaction. It’s clear he takes pride in his work and values building lasting relationships with his customers.

If you’re looking for someone who is knowledgeable, professional, and dedicated to providing an exceptional experience, Rob at Golf Bay’s is your guy. Highly recommend!

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Honestly, the experience has been perfect. I had some issues with delivery and Jack was extremely helpful. We prototype golf tech so we buy a lot of tech from across Golf vendors, so it's nice to work with fast companies when things get mixed up.

24 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service is just excellent at…

Customer Service is just excellent at Golfbays, thank you so much Rob and his team. Great product, very easy to setup and the quality is excellent.
I had ordered a SimBox enclosure through a third party reseller for a planned event, but delievery was no longer guaranteed. I sent an email to Golfbays and 2 hours later I received a call from Rob stating that my Simbox was in stock and I could have it it 3 days. The SimBox arrived in 3 days :-)

23 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simply AWESOME service!

These guys went above and beyond to help me get my new launch monitor to me as quickly as possible - one of the company directors reached out directly to help me and carried through on everything he promised. They won a lifelong customer!

4 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company, ordered several items for our professional customer fitting studio, everything arrived on time, couldn't sort out the projector , called Golf Bays and they helped me correct my mistakes and everything works perfectly now. My customers are delighted and so am I. Well done and thank you

10 de fevereiro de 2026
Avaliação não solicitada

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