Just received my order 7 weeks late! took ages to get a reply, contacted Inpost myself only to hear the parcel wasn't even there despite having been given tracking. Did get a refund for missing items... Ver mais
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Veja o que dizem as avaliações
Ordered goods on 11 October. Notified on the 13 October that my order was on its way, but from what I can make out the delivery company has yet to pick it up. I emailed the customer services team on 1... Ver mais
Took 8 days to arrive, two items replaced with stuff i don't want, no contact to ask if I wanted a replacement, wish I had looked on here before ordering 🤦🏻♀️😮💨, waiting to hear back from my ema... Ver mais
Ordered various nuts and fruit, arrived minus the dried kiwi fruit. Emailed customer care and was asked had I had a substitution? Replied immediately that I hadn’t. Have emailed again since asking wha... Ver mais
Detalhes da empresa
Escrito pela empresa
UK's leading online retailer of Nuts, Dried Fruits, Olives & Other Healthy Snacks. All orders are picked & dispatched from our warehouse in London, UK - Delivered By Couriers.
Informações de contato
Reino Unido
- goodfooddelivered.co.uk
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Não respondeu a avaliações negativas
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Some of my order missing
Some of my order missing, one email asking me to take pictures of delivery box, which appeared to me to be in tacked....then no communication despite several emails from me, at least £13 worth of items missing.
Absolutely hopeless organisation
Absolutely hopeless organisation. Order was due to be delivered on 1st December 2023. Received an email pushing it back to 5th December 2023. On the day had to chase them for confirmation it was going be delivered but received nothing at all: Finally, received notification on 6th December 2023 that they were refunding me.
Sounds like a business out of control.
Awful Awful Awful customer service
Awful Awful Awful customer service.
Placed an order back mid October for some honey roasted nuts as they were on offer and other various bits only to have the items "delivered" but no nuts which was the main reason for the order. Contacted customer service which took over a week to respond to advise they will "check" and get back to me.
Weeks passed having to recontact and chase they then asked what items were missing, I had told them again for the 3rd time, they finally said they will either refund or resend (no option given for me to choose).
Another few weeks passed and here we are, still waiting for a refund almost 2 months later. Terrible communication. Happy to take your money but hard to get it back!!! I would not recommend them based on my experience
Highly recommended
Highly recommended. Fast delivery. Delighted with purchase.
Fantastic options to buy
Delivery too longer than anticipated…
Delivery too longer than anticipated and the fruits weren’t particularly dried up as stated, tasted too sweet like coated in some syrup before they’re dried up losing its original taste. The banana chip was However good.
Spoilt for choice.
Far greater choice and vaiation of nibbles than I could buy locally. Easily ordered and quickly delivered.
I placed order for taster pack never…
I placed order for taster pack never received at the same time inadvertently clicked on monthly order have contacted by email admin department no reply no goods but money taken from account
Delivery two days late the worst company on the Internet
Delivery two days late, even though I bought £30 worth of goods which guaranteed one to 2 working days. No communication skills whatsoever are the worst company I’ve ever had the displeasure of dealing with will never buy from them again buyers buy your own peril.
I ordered 4 sample packs of items that…
I ordered 4 sample packs of items that I wished to try. 1 of the items received was incorrect(wrong item), Only 1 sample had a descriptive label, and the other 2 were so loosely packed that they were poorly presented, having got knocked about in transit. There was no communication from seller. 2 of the items were very tasty, but I will not be re-ordering.
Brilliant variety of products and first…
Brilliant variety of products and first class excellent quality and flavour.
Have already ordered twice in a short space of time and will certainly be making regular orders.
Placed a order 2 days ago and no update…
Placed a order 2 days ago and no update on the order, I’ve also emailed them 3 times with no reply but have taken the money
Not good start atm
This firm are disgusting as I ordered a…
This firm are disgusting as I ordered a few of there goodies and the instantly started sending 8 items a month and taking £18.99 from my account every month yet I have told them over and over I don't want them.as I don't eat what they send me out as I am not allowed chilli,sweet things.ect.they ignore me and are still taking my money.i don't know what to do about it don't get involved with them..
Except for the Popcorn
Except for the Popcorn, our order was fine, and of good quality.
BUT the Popcorn was alive with a type of fly, with its faeces, which you could visibly see moving around, the packet was completely sealed and unopened.
Have taken photos, and sent them to GoodFoodDelivered along with a message.
Disappointed that they only gave us a refund for the cost of the popcorn as a good will gesture. I do feel it should be taken seriously, with an explanation as to how this occurred.
All items was packaged well
All items was packaged well and all fresh… lovely pic and mix of nuts and chocolates etc will help me to get some good fats in my diet
Bad service
Wrong order arrived, eventually after pushing to know what was going on I got my order only to find the coke was 7 months out of date!
Still waiting for £6.85 refund after 4 weeks
Had an order delivered on the 11th October but 1 item was missing so I contacted them. Received a reply later the same day to say the item was out of stock and they would refund me for the missing items. It’s now the 8th November, and even after contacting them a number of times I’m still waiting for them to refund me the massive amount of £6.85. Am now going to open a case through PayPal and will buy my dried fruit & nuts elsewhere from now on.
An item I ordered was out of stock
An item I ordered was out of stock but the website didn't say so. They then sent an alternative with different ingredients in without contacting me to see if that was OK. I emailed them but instead of offering a refund they simply said that they were having supplier issues so picked something else to send. This was not a cheap item so maybe they should consider emailing their customers or updating their website better.
Lovely snacks will order again slow…
Lovely snacks will order again slow delivery by Royal Mail not the fault of good food delivered .
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