Grace Removals Group - Melbourne Avaliações 

245
•
O TrustScore é 4.5 de um total de 5

4,5

195-201 Princess Highway, 3803 Hallam, VIC, AU

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The team were prompt, friendly, well mannered and careful with everything they handled. We had a complex move and Faiz and the team were really flexible with adapting to change in plans. We were ext... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had our movers Nick, Max and Sam move all our big items from our property in Wyndham Vale, to an hour way in Craigieburn. All three lads were firstly very polite, accommodating, ensured all our... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from the first visit by Nick, till final drop-off at our new home. The removal crew worked hard and fast at both ends, they were friendly, courteous and happy at all times. We contac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent experience! This is my third time using Grace. First, from New Zealand to Australia, then from Australia to Denmark, and then to Bulgaria. I also made use of Grace storage in Melbourne an... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Mudanças
  2. também em
  3. Serviço de logística
  4. Transportadora

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contato

  • 195-201 Princess Highway, 3803, Hallam, VIC, Austrália

  • 1300725991

4,5

Excelente

O TrustScore é 4.5 de um total de 5

245 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(245)

270 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I asked Grace Removals to assist in…

I asked Grace Removals to assist in moving from Melbourne to Sydney .
The sales department was very efficient - goods picked up and delivered at the time requested.
Excellent communication during process.
from both Melbourne and Sydney personnel. I would recommend Grace Removals to friends and will use them if I have a future requirement

7 de dezembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear John,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

The consultant was extremely helpful…

The consultant was extremely helpful and informative, The removalist were professional and incredibly quick.

28 de setembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Margaret,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Very happy with a sofa sent from…

Very happy with a sofa sent from Melbourne to Hobart. Quick and efficient.

18 de setembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Christine,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Avaliado com 4 de um total de 5 estrelas

Arrived and delivered as promised

Arrived and delivered as promised. All goods arrived in good condition. Happy with our choice.

17 de setembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Liz,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 1 de um total de 5 estrelas

Melbourne Removalist is the worst…

Melbourne Removalist is the worst service of all time.

Im still waiting for the ☎️

14 de setembro de 2021
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Rizalina,

Thank you for getting in touch with us. We’re sorry to hear about your experience and we’d like to investigate this issue further. We would greatly appreciate it if you could send your preferred contact details and move number to customerservice@grace.com.au

Kind regards,
Grace Customer Service

Avaliado com 1 de um total de 5 estrelas

Still waiting for my property and it…

Still waiting for my property and it has now been 7 weeks and it hasn’t even left Melbourne for New Zealand yet. I was told it would take 6-8 weeks!!
Will not recommend to anyone at all!!!
Disappointed and very annoyed!!!

13 de setembro de 2021
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Valued Customer,

Thank you for getting in touch with us. We’re sorry to hear about your experience and we’d like to investigate this issue further. We would greatly appreciate it if you could send your name, contact details and move number to customerservice@grace.com.au

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace were efficient and easy to use

Grace were efficient and easy to use. They turned up on time and the men were very efficient and concerned to do everything we required.

13 de setembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear John,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Fantastic And The Best Interstate Removals

Couldn’t ask for any more better! Interstate Removals from Grace was the greatest experience ever. People are very kind special mention to Matt Ross and Rachel Eames from Melb and Thereza Flores from Grace Brisbane. Originally contacted Dawson Removals Company and was disappointed with the enquiries. Found Grace on Google and didn’t regret in choosing them. From quote to after sales everything was smooth and easy!! They uses third parties for Cars and Pets which was the best and we’re very blessed by the services they gave us. Great people!! Thank you Grace.

10 de setembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Lei,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

I would like to Thank Daniel Hoeler…

I would like to Thank Daniel Hoeler (Moving Consultant) and Danick Cormick (Customer Service Coordinator). They made my Move so easy. We moved from Melbourne ( Victoria) to Port Headland (WA). I Read mixed Reviews about Grace Removals online. I had my doubts but Belive me when I say the Customer Service experience and the Price for the Move provided by Grace is unbeatable. Daniel was so prompt and Honest in Answering all the questions via email and also over the phone. (I had so many Questions). All my stuff arrived on time no damages, everything was well packed and unpacked when Delivered. If anyone is planning a move just go with Garce Removals cause I will. If there was more than 5 star rating. I would have given Grace 10 stars
Keep up the good work.
Cheers

8 de setembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Anil and Tangerine,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

TOP JOB GRACE

I used Grace Removals for my move from Tasmania to regional victoria. I used their packing service which was one of the best decisions I ever made. The packers were fantastic, polite and professional at all times. I also used the storage facility in Hallam for several months and when I had delivery of my goods it too was a smooth transaction. Vehicle arrived on time and everything was in perfect order.
I cannot recommend this company highly enough, the service was impeccable and I would use them again without hesitation.

4 de setembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Janet,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Professional, friendly and efficient!

Everyone I dealt with was super professional, friendly, and helpful. All items were handled with care and moves were carried out so efficiently! Grace made a stressful process so easy and supportive! Highly recommend.

31 de agosto de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Amanda,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace Bros Hallam

Cheryl at the Hallam branch was very patient and arranged items to be sent interstate to 2 different locations. All parties were kept informed of the pick up and delivery date and time. The items received were un-damaged. Excellent service by the delivery guys. Thank you

28 de agosto de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Jan,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 4 de um total de 5 estrelas

Melbourne Move

Nathan and Shaun from Hallam Vic were fantastic no doubt there so polite and efficient definitely made the experience so much better and easier.

28 de agosto de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Kymeaka,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Excellent Service

We moved a 3 bedroom household from Melbourne to Perth.Grace was very professional and gave the most competitive quote.
The young removalists arrived on time and completed the job very quickly.Our goods were all listed and tagged.
The move went smoothly and our goods arrived in good condition.
Katie in Perth was very helpful when the delivery was delayed due to covid problems.
We would recommend Grace for any removal particularly interstate.A job well done

24 de agosto de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Donald,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Outstanding service. Grace Brothers provided a highly efficient and customer oriented service which gave us peace of mind during these very trying Covid times. Thanks.

14 de agosto de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Karen,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Good job Grace team

Good job Grace team! Quality work and value for money.

13 de agosto de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Shehan,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Avaliado com 3 de um total de 5 estrelas

Great communication

Great communication, very quick to answer any questions. Everything arrived promptly (approx 8 days from Melbourne to Brisbane) and in good condition.

11 de agosto de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear James,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Consultant Brydie was extremely helpful…

Consultant Brydie was extremely helpful and responsive and made the whole move from Vic to NSW seamless.

1 de agosto de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Chelsea,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Amazing removalist company in Australia

From the moment I met Matthew on face time during lockdown, I knew I was going to have a positive experience. I called him so many times with lots of questions and he never hesitated to answer my question and nothing was too hard.
Then on the day of moving they guys that came where like machines. They worked so well together and were so coordinated. Nothing was to hard for them either.
Overall I made the best decision in choosing Grace to move 30 years if our lives from Melbourne to Cairns.
I would recommend Grace to everyone.

23 de julho de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Rosa,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Excellent service reliable……

Excellent service reliable…….so professional….

17 de julho de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Lori,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

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