Grace Removals Group - Melbourne Avaliações 

245
•
O TrustScore é 4.5 de um total de 5

4,5

195-201 Princess Highway, 3803 Hallam, VIC, AU

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The team were prompt, friendly, well mannered and careful with everything they handled. We had a complex move and Faiz and the team were really flexible with adapting to change in plans. We were ext... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had our movers Nick, Max and Sam move all our big items from our property in Wyndham Vale, to an hour way in Craigieburn. All three lads were firstly very polite, accommodating, ensured all our... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from the first visit by Nick, till final drop-off at our new home. The removal crew worked hard and fast at both ends, they were friendly, courteous and happy at all times. We contac... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent experience! This is my third time using Grace. First, from New Zealand to Australia, then from Australia to Denmark, and then to Bulgaria. I also made use of Grace storage in Melbourne an... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Mudanças
  2. também em
  3. Serviço de logística
  4. Transportadora

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contato

  • 195-201 Princess Highway, 3803, Hallam, VIC, Austrália

  • 1300725991

4,5

Excelente

O TrustScore é 4.5 de um total de 5

245 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(245)

269 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very organised

Very organised, excellent service thank you

24 de julho de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Arianna,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

If you're not sure whether to use…

If you're not sure whether to use Grace, just do it, its worth that little bit extra.
We had such a great experience with Grace from start to finish. Grace are a professional and reliable company who were with us each step of the way.
Matt

1 de julho de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Matt,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

First time for me to use a removal…

First time for me to use a removal company to move interstate. Grace removals have made it easy during the stressful time of my life. From contacting them to the delivery of my goods at my new address interstate. Thank you team Grace

16 de junho de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Alphonsa,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace Bros. Professionalism.

From start to finish, Grace Bros. personnel were professional, efficient and respectful.

26 de maio de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Robin,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 4 de um total de 5 estrelas

Would definitely use Grace again

If you don't need access to your belongings once in storage, this is a highly effective service and well priced. Helpful staff, on time, looked after my possessions for 5 years and they came back in good condition. Would definitely use them again

9 de maio de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Becky,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

The Melbourne team were excellent

The Melbourne team were excellent: well organised, cheerful, helpful and very efficient. They made a very complex job seem straight forward, showing a lot of initiative in dealing with our access problems. We would highly recommend them.

8 de abril de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Chris,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Jodie and Maddison where unbelievable…

Jodie and Maddison where unbelievable from start to finish with communication and absolutely awesome to deal with great job both of you thanks

20 de março de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear John,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Great Grace service

We were very happy with the customer service we received from Grace from start to finish. Their very obliging staff did all they could to assist us, no request was too much trouble. We have no hesitation in recommending Grace as a reliable and trustworthy company to deal with.
Thankyou Grace
Sue and Rod Kelaart

11 de março de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Sue and Rod,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Professional and helpful

The Melbourne based Grace crew are professional , friendly and super helpful. They treated all your goods with respected and communication was excellent.

They were quick to reassemble my furniture and assisted in helping identify possible damage that I could confirm.

I would not hesitate to recommend this crew.

6 de março de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Shannon,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service! I will always recommend Grace to anyone moving house.

27 de fevereiro de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Harold,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 4 de um total de 5 estrelas

Good value for money and very easy to…

Good value for money and very easy to deal with. Delivery was faster than expected and able to fit in with my schedule at the receiving end. Slight damage to 1 item but overall quite satisfied.

26 de fevereiro de 2022
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Dale,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Job well done

We would recommend Grace Removals .
Good communication at all times. Very professional company. Definitely well worth the money. Bonus 30 days storage if it was needed, this with other companies was an extra. Insurance cover was very simple to apply for.
Would recommend to family and friends.

26 de fevereiro de 2022
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Margaret,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Good experience

A great team of people at both ends of an interstate move - and during Covid ! I had a few tricky items to move and there was nothing damaged, nothing missing and absolutely no headaches for me. They were a little more expensive than some others, but I got what I paid for.

16 de fevereiro de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Terrie,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful people!

Very friendly and helpful people!
I definitely recommend them.

15 de fevereiro de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Daisuke,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Professional staff I moved with Grace…

Professional staff I moved with Grace numerous times and each time I have been provided with outstanding service.

9 de fevereiro de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Jacqui,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 4 de um total de 5 estrelas

Would definitely recommend using Grace…

Would definitely recommend using Grace Removals particularly if you are moving interstate. Removalists are punctual, friendly, courteous and careful.

28 de janeiro de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Gavin,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Interstate move

We have recently used Grace removals to move from Mornington Peninsula Vic to Yeppoon in Qld. Grace removals professionalism from initial consultation to delivery was exceptional. We would definately recommend using them

21 de janeiro de 2022
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Emma,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Avaliado com 2 de um total de 5 estrelas

Deceptive on quoting

Deceptive on quoting. They say its an all inclusive price and that it would be unusual to have additional port charges on an international move then they let the overseas agent invoice you an extra €1.200.

19 de janeiro de 2022
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Paul,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace Manager will be in touch with you shortly to follow up.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

An interstate move.

Grace Removalists made our recent interstate move trouble free from start to finish. 11 out of 10 from all involved. It went seamlessly. Extremely happy with their service and thoroughly reccomend their professional attitude.

11 de dezembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Coryn and Ross,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Sent 8 large boxes from Melbourne to FNQ

I had 8 large boxes to send from Melbourne to a small town on the Tablelands in FNQ. Grace were fantastic. They picked up my boxes from a Melbourne suburb and delivered the boxes in the agreed time. Great service. Slightly more expensive than a backload but the trust and security are well worth the expense. Very happy. Highly recommend Grace.

9 de dezembro de 2021
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Alan,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

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