Grace Removals Group - Melbourne Avaliações 

244
•
O TrustScore é 4.5 de um total de 5

4,5

195-201 Princess Highway, 3803 Hallam, VIC, AU

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent experience! This is my third time using Grace. First, from New Zealand to Australia, then from Australia to Denmark, and then to Bulgaria. I also made use of Grace storage in Melbourne an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have experienced two moves from Australia to Italy in an 18-month period. Grace Removals in Australia for logistics, packing and shipment; and Schmidt Global Relocation BV were the European partne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had our movers Nick, Max and Sam move all our big items from our property in Wyndham Vale, to an hour way in Craigieburn. All three lads were firstly very polite, accommodating, ensured all our... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from the first visit by Nick, till final drop-off at our new home. The removal crew worked hard and fast at both ends, they were friendly, courteous and happy at all times. We contac... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Mudanças
  2. também em
  3. Serviço de logística
  4. Transportadora

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contato

  • 195-201 Princess Highway, 3803, Hallam, VIC, Austrália

  • 1300725991

4,5

Excelente

O TrustScore é 4.5 de um total de 5

244 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(244)

269 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Really Helpful Movers

I could not have wished for a better service. Every person I spoke to went out of their way to help. The support, understanding and help with the move was completely professional and completely compassionate. I am so grateful to all the staff who assisted in this distressing and challenging move. Thank you.

9 de julho de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Rosemary,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

I would give Grace 10 stars.....

I would give Grace 10 stars.....

Such a punctual, efficient and friendly staff. The packer arrived at 7.30 am sharp and pack my whole house alone in 5 hours. The uplifting guys arrived with the container and uplifted the house in 2 hours. Not a single small dent in house or furniture.

It cannot be any smoother.....amazing job and efforts

2 de julho de 2025
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Hamza,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Smooth and Hassle-Free Move

The customer service was very responsive and the pricing was clear. I only needed to move a few boxes and everything was delivered to Hong Kong quickly. Very satisfied with the experience!

2 de julho de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Ying Yee,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 1 de um total de 5 estrelas

The company lost a box of my items

The company lost a box of my items, their drivers were rude to me when delivering the boxes, scratched one of my items of furniture, and when I reported that a box was missing Grace removals did not seem to care and didn’t bother following up either

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Michella,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Well organised from start to finish

Well organised from start to finish. Never kept "hanging" on the phone when I had a query. Whole process very straightforward and went smoothly. Admin and moving persons always welcoming, friendly, respectful. Would certainly engage for another move

27 de junho de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Sherrill,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

This is the second time we have used Grace and we will use again

This is the second time we have used Grace for our office relocation and make good. Robin and his team were excellent to deal with in preparation and on the days of the move and work.

22 de abril de 2025
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Rodney,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Efficient and Reliable Service

We were really pleased with the service from Grace Removals. The team was efficient, professional, and made the whole process smooth and stress-free. Would happily recommend to any business needing help with office relocations and end-of-lease requirements.

15 de maio de 2025
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Kaitlyn,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Guys were amazing nothing was to much…

Guys were amazing nothing was to much for then,they never stopped working would definitely recommend Grace removals.

13 de maio de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Seamus,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace are the BEST choice for any move!

Grace are by far the best removal company Ive used! Very professional! They where very responsive on the phone and email and always ready to help and make moving easier. They packed our goods with care and attention! And just made the whole process easier

4 de maio de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Maria and Chris,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Easy!

Moving from Australia to the UK was a daunting experience for me as a single 60+ female. However, Grace removals made it easy. All the people involved from sales consultant to removalists were polite, friendly and understanding.

18 de março de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Sally,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Very competent and professional…

Very competent and professional removalists. I would definitely recommend them.

26 de março de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Karen and Ian,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

hassle free office relocation

Rightside Legal had to do an office relocation In Melbourne CBD, and we went to Grace. We were not disappointed.
Damian and his crew provided a first-class end to end service, from packing to unpacking, computer set up, old office cleaning and repainting.
Nothing too much trouble and everything as promised.

1 de março de 2025
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Chris,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Thank you GRACE removal

Thank you GRACE removal
My relocation went smoothly and I’m at peace finally, thank you for that!
My possessions were delivered from Australia to Europe without any problems whatsoever 🙂
Everything I have considered complicated, turns out you handled it well and with grace!🙏

12 de março de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Tanja,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Great all round service!

The initial contact with the sales representative was positive with good communication throughout the process informing us of all pick up and delivery times. The guys who undertook the removals were excellent - making sure that our items were safely transported and delivered to our new home. Thank you.

10 de março de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Lona,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace The Best & Only Choice

Michael di Carlo and his team - Shane, Dipak, Stuey - went over and above to get my 109 items packed and collected within one week of making the booking. Truly exceptional service. I have moved multiple times internationally over decades and this has been the smootest most professional team I have ever worked with.

2 de março de 2025
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Amanda,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service
Friendly and helpful
Pleasure to deal with
Highly recommend

24 de fevereiro de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Jess,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Highly recommended

I recently used Grace Removals for a local move, and I couldn’t be happier with the experience. From start to finish, the service was impeccable. The staff were prompt, arriving exactly at the scheduled time, and professional throughout the entire process.

They handled all my belongings with care, ensuring everything was packed and transported safely. The team was efficient and hardworking, making the move smooth and stress-free. Their attention to detail and commitment to customer satisfaction really stood out.

I highly recommend Grace Removals to anyone in need of a reliable and professional moving service. They exceeded my expectations in every way!

15 de fevereiro de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Andrew,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Pick up and drop off on time and very…

Pick up and drop off on time and very responsive

17 de fevereiro de 2025
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Matt,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 4 de um total de 5 estrelas

Professional and easy to deal with

Professional and easy to deal with. Responses are quick, and the team are polite and respectful.

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Catherine

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Everyone was extremely helpful and…

Everyone was extremely helpful and polite would highly recommend the team.
Well done to all.

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Grace Removals Group - Melbourne

Resposta da Grace Removals Group - Melbourne

Dear Jackie,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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