Grace Removals Group - Newcastle Avaliações 

58
O TrustScore é 4.5 de um total de 5

4,7

7 Laurio Place, 2304 Mayfield West, NSW, AU


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Grace provided an outstanding level of service for our recent move from the East to the West coast. Most notably, Savannah Feros who did a brilliant job coordinating our move from the Newcastle, Shau... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant service, from door to door was amazing. I will recommend Grace removal to anyone, my family and friends. Thank you Grace removal team. You deserve five stars.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our experience using Grace Removals and Storage was great. From the time we got a quote to pick up our goods in Port Douglas and store in Newcastle until we purchased another house some two years la... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The experience was generally good however I realised when I tried to claim for a damaged TV that I had wasted a lot of money buying their insurance which excludes damage to any item that is owner pack... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Mudanças
  2. Serviço de logística
  3. Transportadora

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contato

  • 7 Laurio Place, 2304, Mayfield West, NSW, Austrália

  • 1300725991

4,7

Excelente

O TrustScore é 4.5 de um total de 5

58 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(58)

335 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Wouldn't use anyone else. They care about their clients. Staff are courteous and helpful.

3 de junho de 2022
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Cheryl,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace Removals from a happy client

Grace Removals were a wonderful professional team to use for the removal and delivery of my furniture. The men were very careful and wrapped items in plastic that I requested and had ample blankets covering other pieces. My furniture was in storage for 7 months and arrived without a scratch or mark on anything. I can recommend if you want a great experience in the stressful time of moving house that you consider using this company because you won't be disappointed.

13 de novembro de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Robyn,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

My move from Maitland NSW to Moree NSW with Grace Removals

I recently moved from Maitland NSW to Moree NSW and my removal was carried out by Grace Removal Newcastle. I can not thank them enough for the way they carried out my move. They presented themselves as a professional company but still managed to treat me as an individual. They went above and beyond what I would consider normal practices to give me a quote that fitted my budget perfectly and arranged the move at the time I needed.
From the pre-pack to uplift and delivery I was kept informed of every stage.
I can not praise them enough. I would be very happy to recommend them to anybody and everybody. I will use them again on my next move.
Thank you Grace Removals

23 de setembro de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Ron,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Moving with grace removalist was the…

Moving with grace removalist was the best decision we have ever made , every single staff member all made our move so relaxed and easy and enjoyable, my furniture was all wrapped incredibly well and it was the first time none of my furniture got damaged during a move. Every single staff member is so professional and went above and beyond to ensure the best customer service was achieved, my only regret was not finding this company for my previous moves where my furniture got damaged, highly recommended this company. The Newcastle team was exceptional they out done my expectations 😊❤️🙏

20 de setembro de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Tegan,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

My experience with Grace Removal was…

My experience with Grace Removal was first class and excellent in every way. The ladies in the office, Ann and Cynthia gave excellent customer service. Nothing was a problem and were so helpful assisting in every way possible. On the day the Removalist team, first class, excellent. Norm communicated promptly outlining each detail of the move prior and on the day. I would not hesitate to recommend GRACE and use them again. Great job.

Colleen

9 de agosto de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Colleen,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Top job fantastic value for money…

Top job fantastic value for money highly recommended

4 de agosto de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Stephen,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Amazing service at every step

We had a lot of household effects to move and I was concerned that we would only get an accurate quote if someone actually viewed what there was to move. Only Grace and one other company would do this. Although it turned into a videocall because of Covid, I felt more confident that a sufficiently big truck would be booked and the Grace quote was significantly cheaper than the other company. In addition, the container system used meant we could move out on a Thursday and not move in until the following Monday, avoiding weekend rates, because we had a simultaneous settlement on the Friday taking place too late to move in that day. On both days the removalists worked tirelessly. We were extremely impressed and would have no hesitation in recommending the company. Co-incidentally, a friend of ours moved on the same day with Grace and also commented on how good they were. We are certainly very happy customers.

24 de julho de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Elizabeth,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace Removals Newcastle - highly recommend…

Anne @ Grace Newcastle was great to deal with, efficient and prompt replies to all correspondence throughout the process. I would highly recommend Grace Newcastle branch for anyone looking to move goods in the mid north coast area of NSW (out of Port Macquarie in particular as it seems no other company is interested and I called a lot!)
Thanks to the whole team!

24 de junho de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Grant,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace Removals

The Grace team were very professional and helpful from the very first phone call. My belongings were packed and transported with great care. They took the stress out of moving . Would definitely recommend 😊

10 de junho de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Sharon,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Great Team

Great Team, lots of support on the day, hard working and efficient workers, hands on support with extra packing on the day, great organisation and I would strongly recommend this company to others, thank you to the Newcastle and Wollongong teams, Sarah

5 de junho de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Sarah,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Very professional and kind people

Very professional and kind people. They took the stress out of the move!

15 de maio de 2021
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Elaine,

Thank you for your kind words. We hope you’re enjoying and settling in to your new home.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

If you are going to use Grace Removals…

If you are going to use Grace Removals ask if you can have Wolfgang he is excellent and so caring of your possessions..we can’t recommend him enough.. we had our whole house in storage for 10 weeks and it was all returned to us in perfect condition.
Barry F

16 de dezembro de 2020
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Barry,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Grace's staff where very professional…

Grace's staff where very professional and their service was great. Not only did the furniture arrive on time they had no problem changing the delivery address. They also arranged to transport a car and that arrived undamaged and quicker than expected

24 de novembro de 2020
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Roy,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

I was very happy with Grace removals…

I was very happy with Grace removals the team were very efficient and helpful
I had dreaded the move but The team from Grace were professional and made the whole process easy I can’t recommend the company high enough
Thankyou again

10 de novembro de 2020
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Steve and Kerry,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

The stress of moving especially…

The stress of moving especially interstate was totally eradicated when dealing with Grace removals. The service was professional, knowledgeable and the price was unbeatable. Grace were extremely thorough and i felt totally confident that every item was accounted for within the price. They took the time to come out and do the quote in person which gave us reassurance that everything was accounted for.I wouldn't recommend anyone else and the goods were delivered undamaged and beds were assembled ready for us to use after a very hectic day :)

13 de setembro de 2020
Avaliação não solicitada
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Karen,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Fantastic Experience

The Newcastle team that did my two house relocation was just awesome. Very professional, all items arrived in the same condition as when they left. Very pleased and would recommend the Newcastle team to anyone who needs a high quality, professional removal service.

7 de agosto de 2020
Avaliação não solicitada
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Hi Peter,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future. Stay Safe!

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Better than I hoped for!

The team was fantastic. Right from first contact, the quoting process, packing and moving. I wanted the best not the cheapest and I got everything I wanted. The move was into a very large new project and most of the other residents experienced major problems with their moves. Mine was flawless. Great appreciation to the Grace team.

26 de julho de 2020
Avaliação não solicitada
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Hi Chris,

Thank you for using Grace. We’re glad you enjoyed your experience and wish you all the best in your new home.

Kind regards,
Grace Customer Service

Avaliado com 5 de um total de 5 estrelas

Excellent service

Because of a broken shoulder i used Grace to pack and ship from Qld to NSW.
Returning to Qld some time later Grace shipped it backto Qld. I found their service absolutely fabulous and would not hesitate to recommend them, be it local or international.

9 de junho de 2020
Avaliação não solicitada
logotipo da Grace Removals Group - Newcastle

Resposta da Grace Removals Group - Newcastle

Dear Toni
Thank you for your kind words. We hope you’re enjoying and settling in to Tewantin.
Kind regards,
Grace Customer Service

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