Great British Mobility Avaliações 

173
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Sterling S425 Prompt delivery by courteous and helpful agent. SO FAR - I am very pleased with this scooter. However - there is an issue with the tiller adjustment that although not major - and it... Ver mais

Avaliado com 5 de um total de 5 estrelas

Scooter purchased as mother in law mobility got worse and family holiday was planned Having a short test ride in the uk the scooter had issues on the ferry to France Once we reached our destinati... Ver mais

Avaliado com 5 de um total de 5 estrelas

Need some details on a mobility scooter, had all the info to hand. Called twice and both times the team were very helpful. Bought an Apex Pride Rapid with the added suspension-recommend , much smoo... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade

Escrito pela empresa

We offer great value for money on mobility aids which can benefit both the elderly and disabled adults. We are one of the UK's leading suppliers of new mobility scooters, wheelchairs and fully adjustable mobility chairs.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

173 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,3

Todas as avaliações

(173)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

5 star lovely people

Came across Great British Mobility as had serious issues with another seller of a particular mobility scooter. Called up and got through to Scott explained the situation to him and that we were desperate for the scooter and could he price match the other people. He sadly couldn’t price match as the other company were being so misleading however he did give us a really good discount.

Scott was amazing he said he could get it to us by the end of the week and explained everything so well. There was a slight delay and I mean slight like a day with the delivery however Scott called and explained everything and apologised and even chucked a little gift in for the delay.

He followed up to check in to see how we were getting on too. Fabulous service and I would recommend them very highly, quick on time and as expected.

Thanks Scott for all your help and giving my mum her independence back. Had we used you from the start she would have been whizzing around a lot lot sooner.

Thanks again!

25 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful gentleman named Scott

There is a wonderful gentleman named Scott who has been a Great help to me since I bought a mobility scooter from Great British mobility in Jan/2021.

He is extremely kind, helpful and always has my best interests at heart. Scott is an asset to the company and I really appreciate him.

21 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Delivered when promised. Both the agent I spoke to and the one who delivered the scooter were friendly and helpful. The scooter is fantastic, I bought the same model as my old one so that it fit my car hoist, I didn’t realise how worn out my old one was until I used the new one. It is a smooth, quiet ride and seems quicker than the old one. All in all, excellent product and excellent service. Thank you

2 de março de 2022
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Ordered on line at 4.00pm and arrived 10.00am the next day. Well packaged and easy to follow instructions.
Fits nicely in the boot of the car and the components are easy to disassemble and assemble.
Still yet to go on long journey to test the battery.
Fantastic price compared to our local supplier!

28 de fevereiro de 2022
Avaliado com 1 de um total de 5 estrelas

Unfortunately wasn’t able to get around…

Unfortunately wasn’t able to get around as far as I wanted to go and have no trust in my scooter so unable to use it.

28 de fevereiro de 2022
logotipo da Great British Mobility

Resposta da Great British Mobility

Hello,
Sorry to see you've left a one star review. Our customer services agent Scott has been trying to call you since the 24th but consistently gets no answer. Replacement batteries are on the way. I hope they solve the issue and you will be kind enough to reconsider your review.

Avaliado com 2 de um total de 5 estrelas

Slow

Frankly I'm disappointed. I placed my order for a spare scooter key on a Monday morning and have only just received it on the Friday morning of the week after - so 12 days. When I queried progress after a week of waiting I was advised my order had been "posted out weds/thurs last week". Seemed a bit vague and rather slow for something that I assume was just picked off the shelf. Anyway it's here at last.

25 de fevereiro de 2022
logotipo da Great British Mobility

Resposta da Great British Mobility

Glad you have finally received the key. Unfortunately we are seeing some delays with royal mail at the moment.

Avaliado com 5 de um total de 5 estrelas

Best customer service I have had

Best customer service I have had. A few small issues to get sorted thought here we go again!!
Not at all
First class service from start to finish
Called back when he said he would
Sorted
What a difference
Nice people to do business with
Highly recommend
Bought mobility scooter
Delivered on time and fast
Great piece of kit
Does what it says on tin
Happy customer

22 de fevereiro de 2022
logotipo da Great British Mobility

Resposta da Great British Mobility

Thanks so much for taking the time to leave your kind review.

Avaliado com 4 de um total de 5 estrelas

Delivery

Only complaint was I was told it was arriving Saturday, stayed in all day, couldn't get anyone on phone so stayed in all day Sunday. Finally got hold of someone on Monday who said it was coming Monday. It did. Apart from that very happy with my new scooter and the service.

17 de fevereiro de 2022
logotipo da Great British Mobility

Resposta da Great British Mobility

Thanks so much for taking the time to leave your kind review.

Avaliado com 5 de um total de 5 estrelas

Very helpful company

I found this company to be very helpful when the mobility scooter I wanted was out of stock. I was helped with information about other models and prices similar. I’m very pleased with the speed of delivery and the scooter is great.

16 de fevereiro de 2022
logotipo da Great British Mobility

Resposta da Great British Mobility

Thanks so much for taking the time to leave your kind review.

Avaliado com 5 de um total de 5 estrelas

I wanted an electric wheelchair

I wanted an electric wheelchair , and Scott was so helpful. Nothing was too much trouble and I got my wheelchair the next day ! That’s what I call great service.

15 de fevereiro de 2022
Avaliação não solicitada
logotipo da Great British Mobility

Resposta da Great British Mobility

Thanks so much for taking the time to leave your kind review.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Very fast delivery.

14 de fevereiro de 2022
logotipo da Great British Mobility

Resposta da Great British Mobility

Thanks so much for taking the time to leave your kind review.

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