Great Value Vacations Avaliações 

26.648
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The travel experience was well planned and did not have any problem with any booking or reservation. Sights were all beautiful. From beginning to end. Only con would be wish there was a better way to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What an amazing deal, to begin with, then to actually take the trip and have it completely fab - terrific! Aside from Hurricane Nolo skirting the islands, which is not under control of GVV's Co! Fan... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The trip was well organized and the transportation pickups and dropoffs were on schedule. The accommodations were great for the price point. Breakfasts were decent, although some were missed due... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Nothing to do with your company.... The weather in Iceland was spectacular, not a drop of rain, sunny blue skies!!! All worked according to plan. Hotel was very nice, great breakfast, but a little ou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

At Great Value Vacations, we offer premium, pre-built vacation packages to the top destinations in the world. Our vacations feature itineraries designed by travel experts and superior accommodations which have been hand-picked and vetted for quality. What’s more, we offer these vacations packages at Great Value prices that are at or better than if you were to purchase the components separately. Our state-of-the-art technology provides our customers with an easy to use booking system that allows you to book complicated vacations with just a few clicks.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

27 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(26.648)

1.667 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My husband and I enjoyed our trip to…

My husband and I enjoyed our trip to Athens, Mykonos and Santorini very much. Great Value Vacations made it a very enjoyable and relaxing adventure from the flights to the hotels to the excursions all on time and pleasurable

29 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for sharing your wonderful experience with us. We are delighted to hear that your trip to Athens, Mykonos, and Santorini was enjoyable and relaxing, and that everything from flights to hotels and excursions went smoothly. We appreciate your kind feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We're glad to hear you had the opportunity to see a lot of our amazing country. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

The transfers from the airport to hotel…

The transfers from the airport to hotel and to all ferries are exactly on time. All of the accommodations are great and in perfect locations. The cost is phenomenal. We have used them 4 times now.

29 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful feedback and for choosing Great Value Vacations multiple times. We are delighted to hear that the transfers were punctual and the accommodations met your expectations in both quality and location. We truly appreciate your loyalty and kind words.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Everything was handled and our trip was…

Everything was handled and our trip was flawless!

29 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with us. We are delighted to hear that everything was handled smoothly and your trip was flawless! We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Would be perfect if at least 2 full…

Would be perfect if at least 2 full days in Prague coz 1 1/2 days is not enough. Overall, it was a good experience seeing three places in compacted schedule. The one thing I noticed is that the Up hotel in Budapest is very fancy, like the cleanliness and location but the front desk people are not helpful and dont have a welcoming face.
All the breakfast buffet are really good.

29 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We're glad to hear you enjoyed seeing three destinations and appreciated the breakfast buffets. We understand that more time in Prague would have enhanced your trip, and we also regret that the front desk service at the Up hotel in Budapest did not meet your expectations. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

The trip itself was great value - lacking in communication

The trip itself was an excellent value. However I was disappointed with the inability to communicate to the 3rd party you booked with (Cosmos) to better plan activities despite several attempts calling you and Cosmos. This would have changed my experience and reduced unnecessary stress and duplicate planning and prob then provide a “4” rating.

22 de setembro de 2026
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Resposta da Great Value Vacations

Cinthya: Thank you for taking the time to share your feedback which we have also shared with our team for their information.

We appreciate your comments regarding planning additional activities outside of the planned itinerary. Typically, for escorting touring, the 'technical' itinerary is reviewed by the Tour Leader at the start of the trip.

We're glad that, overall, the trip itself was enjoyable.

Best regards: Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Not a castle.…

Most of the places we stayed were very nice. However, as this was supposed to be staying in castles, our stay in Ennis was a golf resort hotel. The room was just ok. This was a let down after all the other places. Also, without showing on papers received about our trip, there was nothing to show I paid extra for our flight. Received nothing for the upgrade.

21 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We are glad to hear that most of the places you stayed were very nice. We apologize for the disappointment regarding the Ennis stay and the confusion about the flight upgrade. Your full flight details would have been viewable on the airline website and your flight voucher shows 'Full Economy' (the upgrade) and 1 checked bag per person (included with Full Economy).

We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Not staying only 1 day beginning and…

Not staying only 1 day beginning and the end of the week in Daublin, we would rather spend 2 consecutive days at each city, the hotels change their check in to 4:00 PM not 3:00, PM please correct at the itinerary

22 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your feedback regarding the itinerary and hotel check-in times. We see that one of your hotels is listing their check in at 4pm so we will get that updated!

We appreciate you bringing this to our attention and have shared your comments with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Well planned

Well planned. Everything went perfectly

22 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your wonderful feedback. We are delighted to hear that everything went perfectly and that you found the trip well planned. We appreciate your kind words and have shared them with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

The travel experience was well planned.

The travel experience was well planned and did not have any problem with any booking or reservation. Sights were all beautiful. From beginning to end. Only con would be wish there was a better way to contact a live representative with any questions or issues prior or during travel plans. I did not have any major issues, but still nice to know that someone is available without having to use email or only if emergent.

21 de setembro de 2026
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Resposta da Great Value Vacations

Nancy: Thanks for your feedback. We're thrilled to hear that your trip was a success.

Note that our Call Center is open 7 days a week during set hours - our agents are readily able to assist you! Our phone number and opening hours can be found in our FAQs.

We look forward to helping you with your next vacation.

Best regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

A great value vacation for sure

A great value vacation for sure. The Kimpton Tres Rios resort in Playa Mujeres was very nice, great friendly staff, and the food was very good. Thank you Great Value Vacation for making it happened.

28 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with the Kimpton Tres Rios resort and for choosing Great Value Vacations. We are delighted to hear that you enjoyed the friendly staff and the food during your stay. We appreciate your kind words and look forward to helping you plan your next great value vacation.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Tour guide was very knowledgeable about…

Tour guide was very knowledgeable about the areas we traveled. The tour group was well handled and kept on schedule.

27 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your kind words about our tour guide and the organization of the tour group. We appreciate the feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

Traveling France, Dealing with the Unexpected

Overall it was nice to have the company plan and book our excursion through Paris and Bordeaux. We loved having a flexible itinerary that allowed us to explore on our own.

Unfortunately, there were a few glitches that made our trip less than stellar. The first was using the 2 day Go City Pass. I used the pass to book tickets to the Eiffel Tower and ended up with a $451 charge on my credit card! It doesn't even cost that much for tickets never mind that they were already paid for - I was just getting tickets to gain entry.

When picking up our car rental, we were told they had no cars and there would be at least an hour wait. Customers that were there before us said they had already waited several hours and still hadn't received a car. We decided to go to another car rental place and put the purchase on our credit card. While I realize this is beyond the control of Great Value Vacations, they need to work with car rental companies who do not overbook so this doesn't happen to others.

I do have good memories from the trip, France is a wonderful country, but when I return home, I'll have to deal with a scam charge for tickets and getting reimbursed for a car rental. I understand things can go wrong when you travel, but this was more than I anticipated.

19 de setembro de 2026
Avaliação não solicitada
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Resposta da Great Value Vacations

Dear Lisa:

Thank you for taking the time to share your valuable feedback. We have shared your comments with our team for their information, and we’re pleased to hear that, overall, your trip was a success.

Regarding your Go City Pass, if you believe you were charged in error, please reach out to our Customer Service Team through the “Help” tab on our website so they can review the matter further.

We sincerely apologize again for the issue you experienced with your car rental. A refund has been processed back to you, and we have also contacted the car rental company to make them aware of the situation and help prevent it from happening again. Please know that this is not typical, as we have a strong and successful working relationship with the rental company.

Thank you again for your feedback. We’re delighted to have been part of your travel memories, and we look forward to welcoming you on a future vacation.

Best regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Great Value Indeed!!

So I was admittedly skeptical about this company as the deal seemed too good to be true but GVV lived up to what they promised and then some! We were very happy with the accommodations and ease of airport transfers all at a great value! We would definitely use them again to plan another vacation.

28 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful feedback! We are delighted to hear that Great Value Vacations lived up to your expectations and that you were happy with the accommodations and airport transfers. We truly appreciate your kind words and look forward to helping you plan your next vacation.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

This was a great adventure

This was a fun, educational, and informative trip. We enjoyed the freedom of having a rental car and having the cottage as our home base to cook if we wanted or the ability to access the resort for meals and activities.

21 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed the freedom of the rental car and the flexibility of having the cottage as your home base. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Our family just came back from Italy…

Our family just came back from Italy (Venice, Florence, and Rome) and we had an amazing time! Great Value Vacations scores high for us! The hotels were clean, comfortable and within easy access to trains, trams and the Metro. This was our first time booking through GVV, but we're already looking for our next destination!

15 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for sharing your wonderful experience with Great Value Vacations! We are thrilled to hear that you and your family had an amazing time in Italy and that the hotels met your expectations. It's great to know our accommodations were conveniently located for your travels. We appreciate your kind words and look forward to helping you plan your next adventure!

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

The trip was well organized and good value

The trip was well organized and the transportation pickups and dropoffs were on schedule. The accommodations were great for the price point. Breakfasts were decent, although some were missed due to early transportation schedules.

Only one glitch the entire time. Driver from one hotel left without us early but did come back and get us to our ferry on time.

I would not be hesitant to use this company again.

14 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We’re glad to hear that the trip was well organized and that the accommodations met your expectations. We apologize for the inconvenience caused by the early departure of the driver but are happy it didn’t affect your ferry schedule. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

I have used GVV over a dozen times now

I have used GVV over a dozen times now. Almost all international. No issues. Highly recommend this service.

27 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your continued trust in Great Value Vacations and for your kind recommendation. We truly appreciate your loyalty and are delighted to hear that your international trips have been smooth and enjoyable.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Customer service was next level

Customer service was next level. Staff was eager to make sure you had the best possible experience

20 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your kind words about our customer service. We are delighted to hear that our staff made sure you had the best possible experience. We appreciate the feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Fantastic tours lined up

Fantastic tours lined up! Truely great experience and saw so much of Ireland, especially when driving yourself! Great Value Vacations did a great job with Itinerary! Loved the idea of knowing you just had to be at hotel, the rest was up to us and got to do back road touring on our own. This was my 5th time with Great Value Vacations. I was able to bring friends for their 1st time and felt confident with using Great Value Vacations!!

19 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your tours and the flexibility of exploring Ireland on your own. It means a lot to us that you chose Great Value Vacations for the fifth time and felt confident recommending us to your friends. We appreciate your kind words and have shared them with our team.

Best Regards,
Great Value Vacations

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