Great Value Vacations Avaliações 

26.648
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The travel experience was well planned and did not have any problem with any booking or reservation. Sights were all beautiful. From beginning to end. Only con would be wish there was a better way to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What an amazing deal, to begin with, then to actually take the trip and have it completely fab - terrific! Aside from Hurricane Nolo skirting the islands, which is not under control of GVV's Co! Fan... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The trip was well organized and the transportation pickups and dropoffs were on schedule. The accommodations were great for the price point. Breakfasts were decent, although some were missed due... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Nothing to do with your company.... The weather in Iceland was spectacular, not a drop of rain, sunny blue skies!!! All worked according to plan. Hotel was very nice, great breakfast, but a little ou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

At Great Value Vacations, we offer premium, pre-built vacation packages to the top destinations in the world. Our vacations feature itineraries designed by travel experts and superior accommodations which have been hand-picked and vetted for quality. What’s more, we offer these vacations packages at Great Value prices that are at or better than if you were to purchase the components separately. Our state-of-the-art technology provides our customers with an easy to use booking system that allows you to book complicated vacations with just a few clicks.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

27 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(26.648)

1.667 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I signed up for a trip that included…

I signed up for a trip that included airfare and purchased travel insurance specifically in case something unexpected came up. Unfortunately, something did happen, and when I tried to use the insurance, I was given the usual runaround.

I was then told that the insurance I purchased did not apply because I had booked the economy option. My question is simple: if the insurance does not apply to the type of ticket I purchased, why was I allowed to purchase it in the first place?

What is the point of selling customers insurance when, at the time they actually need it, they are told their booking was never covered? At a minimum, this feels extremely misleading and deceptive. Customers should be clearly informed before paying for insurance whether their specific booking is actually eligible for coverage.

23 de setembro de 2026
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Resposta da Great Value Vacations

AC: We appreciate your feedback and the opportunity to address your concerns once again.

The Travel Protection Plan we offer is a non-insurance, pre-departure cancellation protection plan that provides travelers with a travel credit if they need to cancel their trip, subject to the Plan’s terms and conditions. The complete terms of the Plan are clearly disclosed during the booking process on our website prior to purchase.

Please note that without the Travel Protection Plan, cancellations are subject to the applicable cancellation policy -> 100% cancellation penalties and no travel credit.

Thank you again for giving us the opportunity to address your concerns. We value your feedback and appreciate your understanding.

Regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

My son and his wife had an amazing trip…

My son and his wife had an amazing trip to Ireland. Great vacation and the enjoyed the trip. No issues on their adventure

16 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your son's wonderful experience with us. We are delighted to hear that they had an amazing trip to Ireland and enjoyed their adventure without any issues. We appreciate the feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

Ireland

On Ireland trip, we had several stops, one of which was Cork. We were assigned a hotel that was an hour drive from the city of Cork, and there was literally nothing to do around that hotel. We should have been assigned a hotel inside Cork.

10 de setembro de 2026
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Resposta da Great Value Vacations

JK: Thanks for your feedback which we have shared with our team for their information.

We hope that, overall, you enjoyed your vacation.

Regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

GVV does a very nice job on putting…

GVV does a very nice job on putting together vacation packages. The castle was a joy to stay in, a place from 100s years ago, the history, the location.... an enjoyable experience.

18 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your kind words about our vacation packages. We're delighted to hear that you enjoyed staying in the castle and appreciated its history and location. We truly value your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Great trip

Great trip. We had a wonderful time. Thanks for the awesome deal!

11 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with us. We are delighted to hear that you had a great trip and enjoyed the awesome deal. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

London and Scotland

The hotel locations and amenities were spot on. We really enjoyed the city passes and the perks provided. The itenirary was well planned. A rental car was not needed because of the city passes and scheduled transfers. The help desk was useful and timely.

16 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We are delighted to hear that the hotel locations, amenities, city passes, and itinerary met your expectations. It's wonderful to know that our scheduled transfers and help desk support added convenience to your trip. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Excelent vacation

Excelent vacation. We will be back.

15 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We are delighted to hear you had an excellent vacation and look forward to welcoming you back soon.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Everything was planned and made life…

Everything was planned and made life easier. The only suggestion is to have more of a layover when going to Amsterdam to get through the airport. We had to run to make plane.

15 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your positive feedback. We're glad to hear that everything was planned smoothly and made your trip easier. We appreciate your suggestion about allowing more layover time in Amsterdam to ease airport transfers, and we have shared your feedback with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

It was a long flight

It was a long flight, but other than that we really enjoyed our time at the Hyatt Waikiki Beach resort. There were no surprise charges. The resort was right in the middle of everything we needed. The beach and parking were both right across the street.

15 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We're glad to hear you enjoyed your time at the Hyatt Waikiki Beach resort and appreciated the convenient location and clear charges. We understand that long flights can be tiring, and we appreciate your patience. Your feedback is valuable and has been shared with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Loved our hotel

Loved our hotel. The staff and cleanliness along with 24 hour coffee made Hôtel Muni a perfect home away from home. Flights to Iceland went smoothly and bus excursion to see Northern lights was great. The aurora borealis cooperated and we saw an amazing display.

14 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with us. We're delighted to hear that you enjoyed the hotel, staff, and amenities, as well as your smooth flights and memorable Northern Lights excursion. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

Airport Transfer Issues

South Coast Tours was our favorite . We would recommend the trip but be aware of this . We should have been advised to take a taxi to and from the bus station to hotel . The drop off and pick up was 300 yards from the hotel . Bus driver did not offer any information except to tell us it was drop number 17 . When we arrived at 17 with luggage , it was 25 mph wind and rain . Took 30 min of wandering in the rain to get there . I was told the city of Reykjavik would not allow bus to get closer . I will say that I was notified of this by email on return flight . Of course we took a cab back to bus terminal on the return trip

19 de setembro de 2026
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Resposta da Great Value Vacations

Dennis: Thanks for your feedback which we have also shared with our team for their information.

We trust that, overall, you enjoyed Iceland and all that it has to offer.

Best regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Claudia , our tour guide

Our tour guide was very good, knowledgeable, respectful.

14 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with our tour guide. We are delighted to hear that they were knowledgeable and respectful. We appreciate the feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

perfect locations for each part of our…

perfect locations for each part of our trip....hotels are always good quality

14 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your kind words! We’re delighted to hear that you enjoyed the perfect locations and good quality of the hotels during your trip. We appreciate the feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Very Memorable Experience

This vacation allowed us to see and learn a lot in a short amount of time including some less touristy placed like the wine tasting in Piedmont and the authentic lunch in Balogna. Local tourist guides were good and of course our main travel guide, Claudia was excellent, always informing us of changes and giving us some interesting history of the regions. The schedule was timely. I liked the chosen destinations and the variance of the Lakes and the Revieras. Perhaps a few extra days could have let us self explore a lttle more! Transfers were well organized. The only thing that i would have preferred was arriving early at our first stop and having to wait for 6 hours to check into our room after little sleep on the flight over.

4 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your detailed feedback. We are delighted to hear you enjoyed the unique destinations, local guides, and especially Claudia’s excellent support throughout your trip. We appreciate your comments about the schedule and transfers, as well as your suggestion regarding the early arrival and wait time at the first stop. We have shared your feedback with our team to keep in mind for future planning.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

We saw so many beautiful sights in such…

We saw so many beautiful sights in such a short time. We would have never been able to put this much together on our own. It was a busy itinerary but no regrets. Also met some amazing people.

14 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with us. We're delighted to hear that you enjoyed seeing so many beautiful sights and that our itinerary helped make your trip memorable. It's great to know you met amazing people along the way as well. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Spectacular Iceland!

Nothing to do with your company.... The weather in Iceland was spectacular, not a drop of rain, sunny blue skies!!! All worked according to plan. Hotel was very nice, great breakfast, but a little outside the city center, so we usually had to take bus transportation to the city center to find a restaurant. BY THE WAY RESTAURANTS CLOSE AT 9 PM!!! Traveling from Miami we had to change planes at JFK to continue on to Iceland, therefore we were pretty tired to go to the Northern Lights Tour at 10 PM, but woke up for sure when the lights gave us a great display!!!

4 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with us. We're delighted to hear that the weather in Iceland was spectacular and that everything went according to plan. It's great to know you enjoyed the hotel and the Northern Lights Tour despite the late hour. We appreciate your feedback about the hotel's location and restaurant hours and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

We had a lovely vacation

We had a lovely vacation, though at times it was nerve racking driving in the opposite side of the road, especially in unknown tiny streets. But over all, it was doable.

13 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We're glad to hear you had a lovely vacation overall, and we understand that driving on the opposite side of the road, especially on unfamiliar small streets, can be challenging. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Great vacation!

Great vacation!! Flight, hotels were great!!! The price was really good. We definitely reccomended this to everyone

13 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with us! We're delighted to hear that the flight, hotels, and price met your expectations. We appreciate your recommendation and are grateful for your kind words.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Bad experience with Taormina hotel

The hotel in Malta was excellent. The front desk was always available with excellent suggestions for trip, etc. The Hotel in Taormina was not. The front desk was very unhelpful. It was in no way comparable to the original hotel shown in the original itinerary. The shower was so small that you could not bend over with out hitting your head on the glass. It was impossible for my wife to shave hear legs.

29 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We are glad to hear that you enjoyed the hotel in Malta and found the front desk helpful. We are sorry to learn that the hotel in Taormina did not meet your expectations and that the shower size caused discomfort. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Great trip to Cancun

Great trip to Cancun. Everything was included..which is great. But the people who try to take you to their stands at airport are awful!!! I wish we didn’t have to go through them. Second time and it was worse.
We will use GVV again for sure.

17 de setembro de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We’re glad to hear you enjoyed your trip to Cancun and appreciated the all-inclusive aspect. We understand your frustration with the airport vendors and apologize for any inconvenience they caused. We appreciate your feedback and have shared it with our team. We look forward to assisting you with your next Great Value Vacations trip!

Best Regards,
Great Value Vacations

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