Great Value Vacations Avaliações 

26.648
•
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The travel experience was well planned and did not have any problem with any booking or reservation. Sights were all beautiful. From beginning to end. Only con would be wish there was a better way to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What an amazing deal, to begin with, then to actually take the trip and have it completely fab - terrific! Aside from Hurricane Nolo skirting the islands, which is not under control of GVV's Co! Fan... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The trip was well organized and the transportation pickups and dropoffs were on schedule. The accommodations were great for the price point. Breakfasts were decent, although some were missed due... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Nothing to do with your company.... The weather in Iceland was spectacular, not a drop of rain, sunny blue skies!!! All worked according to plan. Hotel was very nice, great breakfast, but a little ou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

At Great Value Vacations, we offer premium, pre-built vacation packages to the top destinations in the world. Our vacations feature itineraries designed by travel experts and superior accommodations which have been hand-picked and vetted for quality. What’s more, we offer these vacations packages at Great Value prices that are at or better than if you were to purchase the components separately. Our state-of-the-art technology provides our customers with an easy to use booking system that allows you to book complicated vacations with just a few clicks.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

27 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(26.648)

1.667 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Will do this again!

Great Value Vacations really lived up to its name. Hassle free vacation. Booking it was easy. Comfortable and well-located hotel. No issues to report. Will have to do this again!

10 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with Great Value Vacations. We are delighted to hear that your vacation was hassle-free, the booking process was easy, and you enjoyed a comfortable and well-located hotel. We appreciate your feedback and have shared it with our team. We look forward to helping you plan your next trip!

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Great experience in Ireland

Great experience in Ireland. This is the 2nd time we have used Great Value Vacations and both times it made the process of traveling so much easier.

10 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with Great Value Vacations. We are delighted to hear that your trips to Ireland were enjoyable and that we could make the travel process easier for you. We appreciate your continued trust in us and have shared your kind words with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

We were so pleased with the…

We were so pleased with the accommodations and the ease with all the transfers. We are excited to plan our next trip with great value vacations.!! the quality of the tours were excellent.

1 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful feedback! We are delighted to hear that you were pleased with the accommodations, transfers, and the quality of the tours. We look forward to helping you plan your next trip with Great Value Vacations!

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Unforgettable Trip!

We absolutely loved Iceland! GVV was easy to work with and provided an excellent itinerary and comfortable accommodations. We toured the Ring Road in a rental car and was able to enjoy our trip on our own time! We will forever remember the awesome beauty and wonder of Iceland.

6 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for sharing your wonderful experience with Great Value Vacations. We are delighted to hear that you enjoyed your trip to Iceland, found our itinerary excellent, and appreciated the comfortable accommodations. It’s fantastic that you were able to explore the Ring Road at your own pace and create lasting memories. We truly appreciate your kind words and have shared your feedback with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

The experience was great

The experience was great, great location and excellent hotel rooms were booked and given to us in this package. We travelled with toddler and really had a great time.

9 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with us. We’re delighted to hear that you enjoyed the great location and excellent hotel rooms, and that your family, including your toddler, had a great time. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Always reliable

Always reliable. This is not the first time I go to great value vacations- and will keep coming back 👍

9 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your kind words and continued trust in Great Value Vacations. We are delighted to hear that you find us reliable and look forward to welcoming you back again soon.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

Kerrie is the best!!

If I could rate Kerrie in the Air Department I would give her a 10 star review. Unfortunately the other people we talked with were pretty worthless, for lack of a better word. Kerrie, however, was super friendly, patient, knowledgeable, thorough and transparent. She is a huge asset to this company and may be the only reason I would consider using GVV again. I hope her superiors realize how valuable she is and compensate her appropriately for that. The options to rebook after having to cancel our trip to Hawaii because of hurricane Lowell were very limited, even having full credit for a future trip. All the options were considerably more expensive due to the time restrictions we had to complete travel for the rescheduled trip. But Kerrie did some digging and found us some very good options that we were not able to find online nor through the original customer service reps we talked to. So thankful to Kerrie and so fortunate we got to work with her on our trip. Thank you Kerrie!

8 de setembro de 2026
Avaliação não solicitada
logotipo da Great Value Vacations

Resposta da Great Value Vacations

DJ: Thanks for your feedback which we have also shared with our team for their information.

We're happy that Kerrie was able to customize some options for you and hope that you find something that works for you.

Again, thanks so much for your feedback.

Regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Barbara You Are AMAZING!

Barbara, Barbara, Barbara!!!!!! We are booking future vacations with Great Value Vacations because of you! You ARE truly incredible. You provided not only exceptional service but such a kind heart and calm demeanor. We were so worried about not being able to book our family flights together a total of 9 people and she did an amazing job and got us all on the same travel plans! We are so very impressed by your patience and kindness and willingness to get it done for us. We know it wasn't easy but you made it work, we would send you a bottle of wine and your own vacation if we could! We need more people in the world like her!!! Thank you so much Barbara! -Jon and Mercy

7 de setembro de 2026
Avaliação não solicitada
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful feedback! We are thrilled to hear that Barbara provided exceptional service with kindness and patience, making your family travel plans seamless. We truly appreciate your kind words and have shared them with Barbara and our team. We look forward to helping you with your future vacations!

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Had a delightful time

Had a delightful time. Hotel was great, well situated just across the road from the beach.

Dave

31 de agosto de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your delightful experience with us. We're glad to hear the hotel location and amenities contributed to a great vacation. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Very personalized service and good…

Very personalized service and good value for the money. Our Agent, Ciera, did a great job of making us feel personally valued. Will use them (and her) again.

6 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your kind words and for sharing your positive experience with Ciairra. We are delighted to hear that you felt personally valued and found great value in our service. We appreciate your feedback and have shared it with our team. We look forward to assisting you again in the future.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

It was a fantastic trip

It was a fantastic trip! However, the only thing I would point out is that the trip was underneath a Vacation Type of Solo Traveler, so I assumed this was a tour for solo travelers only and it was not. Still enjoyed the trip and would do it again, but I definitely had the wrong idea that everyone would also be a solo traveler on a trip found under Solo Travel. I assumed these were specific tours that didn’t include a solo traveler supplement and curated specifically for those traveling solo. Not the case, but still met a ton of wonderful people and had a great time!

30 de agosto de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Melissa: Thank you for taking the time to share your feedback. We apologize for any confusion regarding our “solo travel vacations.” These vacations are designed to alleviate the additional cost of a single supplement, rather than to bring solo travelers together as a group. Please be assured that we have shared your feedback with our team for their information.

We’re pleased to hear that, overall, you enjoyed your vacation and had the opportunity to meet some wonderful people!

Best regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

EVERYTHING WENT AS PLANNED

6 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We are delighted to hear that everything went as planned during your vacation. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Helpful agent

We had a problem with the trains not running (not the fault of GVV)and the European agent was on it and very helpful.

27 de agosto de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Carol: Thank you for taking the time to share your experience.

We agree that train interruptions are stressful and frustrating but we are happy that our local partner was able to assist you.

We look forward to welcoming you on future vacations!

Best regards: Great Value Vacations

Avaliado com 1 de um total de 5 estrelas

If I could give a zero, I would. Money hungry

If I could give a zero, I would. First they refused to cancel our trip to Dubai when the war started and continued. Finally, 3 days before the trip, agreed to issue a credit. Needless to say we missed our vacation as ot was too late to book anything else. I used the credit on a trip to Portugal and they nickle and dimed me on everything and the customer service was horrific. They also gave me a return flight from Lisbon at 9:50am, knowing that I will be in Algarve right before that and have a 3 hrs drive to Lisbon! They are only nice before you book, not after. I had a horrible experience from day one. Their tours are extremely expensive and are so poorly planned. Horrible company

6 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer:

Thank you for taking the time to share your feedback. We appreciate the opportunity to clarify the circumstances surrounding your booking and address your concerns.

At the time of your original Dubai vacation, Travel Protection had not been purchased. As a result, a voluntary cancellation would have resulted in the loss of the funds paid toward the trip. Based on our experience, we recommended waiting to see whether the airline would make a decision regarding the suspension of flights. Once the airline did so, you were able to receive a full travel credit for all monies paid toward the vacation.

When your new trip was arranged, a promotional discount was applied. While promotional discounts are not ordinarily permitted when rebooking with travel credits, we were pleased to extend this discount to you as a gesture of goodwill.

We also understand there was some confusion regarding the information available to the booking agent at the time the new arrangements were made. The agent assisting with the booking was not aware of your separate stay in the Algarve, and we have previously provided documentation reflecting the information that was available to us at that time. Had changes to the flights subsequently been requested, the applicable airline change fees and any fare difference would have been determined by the airline. Great Value Vacations did not add any additional change fees of our own.

With respect to pricing, we stand by the value of our vacation packages and believe they are competitively priced within the marketplace.

We hope this provides additional clarity regarding the circumstances and the steps taken on your behalf. Thank you for giving us the opportunity to address your concerns once again.

Regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Memorable vacation

Memorable vacation! Thank you, Great Value Vacations!

28 de agosto de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your kind words! We are delighted to hear that you had a memorable vacation with Great Value Vacations. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

Not really a bed and breakfast.

This was my second trip with Great Value Vacations, and while everything started great, I was deeply disappointed by how the second half of my trip was. I feel that I was mislead by GVV and how they described the "Bed and Breakfast" part of my trip. The bed and breakfast part of our trip was more like staying in a guest house, without any amenities one would expect from a bed and breakfast. When I reached out to GVV for help, it look over 18 hours to get a response from GVV, even though I was actively traveling. The response I received was basically too bad, so sad. I felt completely brushed off and not like I was being valued as a customer at all.

2 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Kristen:

Thank you for sharing your feedback, which we also received while you were traveling.

We apologize for the delay in our initial response. We understand that our Customer Service Team has since been in touch with you and that you have been appropriately compensated.

That said, we recognize and appreciate your concerns regarding how the situation was handled. We will review your feedback with our team internally and use it as an opportunity to improve our processes and guest experience going forward.

We sincerely hope that, despite this experience, you were able to enjoy your vacation overall.

Best regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

great location and nice room

great location and nice room. We enjoy it. Thanks Great value vacations Team

4 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your kind words! We are delighted to hear that you enjoyed the great location and nice room. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Resort was great

28 de agosto de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the resort. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Great Vacation

We have used GVV before and were very pleased with the results. This trip included a car rental at both locations. In did not read anything in the description of this vacation about parking for the car at the hotels. The hotel in Sorrento did have parking just up the street but at a cost of over 20 euros per night. I did call the hotel before our trip and asked about parking so while I was not happy about the additional cost I was ready to pay as there was no other option. The hotel in Taormina was a different story. I called them and they said they had parking. When I arrived they said they only had 4 spaces and all of them were taken. Parking in the Cable Car lot was about 20 euros a day as well. Please update your description of this vacation letting future guests know to expect to pay another 140 euros for parking their rental car

The hotels were very nice and excursions were nice.

26 de julho de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We appreciate your continued trust in Great Value Vacations and are glad to hear you enjoyed the hotels and excursions. We are sorry for the inconvenience and unexpected costs related to parking at the hotels. We appreciate your feedback regarding the parking situation and have shared it with our team to ensure future guests are better informed.

Best Regards,
Great Value Vacations

Avaliado com 1 de um total de 5 estrelas

This is the first time I've had such a…

This is the first time I've had such a terrible experience! I made a reservation for four people, two couples, and to my surprise, they put us in a single room. I thought that since the offer said it was for double occupancy per room, I didn't realize it until days later when I called customer service. They offered no solution, only that I would have to pay $2,000. We had to book a room through Airbnb. We are very frustrated by this situation.

2 de setembro de 2026
logotipo da Great Value Vacations

Resposta da Great Value Vacations

Liliana:

We sincerely apologize again for your disappointment.

As previously explained, during the booking process on our website, you were presented with one Quad room accommodating all four travelers, with the option to select two separate rooms for an additional cost. The additional cost for two rooms would have been the same amount that was quoted to you when you contacted us.

We understand and appreciate your frustration, and we are grateful for the opportunity to clarify the booking options and address your concerns.

Despite this experience, we sincerely hope that you and your friends were able to enjoy your time overall.

Regards: Great Value Vacations

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais