Great Value Vacations Avaliações 

26.649
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The travel experience was well planned and did not have any problem with any booking or reservation. Sights were all beautiful. From beginning to end. Only con would be wish there was a better way to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our recent trip to Waikiki was absolutely amazing!! The flights were on time and the seats chosen for us were perfect. Our resort was spectacular in every way ,best location in Waikiki!! The value of... Ver mais

Avaliado com 4 de um total de 5 estrelas

The trip was well organized and the transportation pickups and dropoffs were on schedule. The accommodations were great for the price point. Breakfasts were decent, although some were missed due... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Nothing to do with your company.... The weather in Iceland was spectacular, not a drop of rain, sunny blue skies!!! All worked according to plan. Hotel was very nice, great breakfast, but a little ou... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Escrito pela empresa

At Great Value Vacations, we offer premium, pre-built vacation packages to the top destinations in the world. Our vacations feature itineraries designed by travel experts and superior accommodations which have been hand-picked and vetted for quality. What’s more, we offer these vacations packages at Great Value prices that are at or better than if you were to purchase the components separately. Our state-of-the-art technology provides our customers with an easy to use booking system that allows you to book complicated vacations with just a few clicks.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

27 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(26.649)

1.667 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The hotel rooms were fantastic

The hotel rooms were fantastic. Better than I expected. Everything was scheduled very well. flights were mostly on time. walking tours were very educational. Even the train trip to munich was great. Over great trip and very well planned. would definetly book again on this site

20 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the hotel rooms, the well-scheduled itinerary, and the educational walking tours. It’s great to know that the train trip to Munich was a highlight as well. We truly appreciate your kind words and look forward to helping you plan your next trip.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

We had a wonderful time in Ireland

We had a wonderful time in Ireland. The accommodations were very nice, especially in Belfast. We fell in love with the Titanic Hotel. And the Giant's Causeway! Simply amazing!

I got to see the Torc Waterfall, which has long been on my bucket list.

All of the tour buses were comfortable, and the drivers were funny and knowledgeable. Good drivers too. Yikes! I don't know how they do it

We had beautiful weather. Thanks, Great Value, for arranging that. The only rain we encountered was on the train returning to Dublin from Belfast. Other than that, sunshine and warm temps.

The one and only drawback was Air Canada. Chaos reigned. Gate changes, delays, lonnnnng waits. I won't use them again.

Overall, an A+++ for Great Value Vacations.

27 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with us! We’re delighted to hear you enjoyed the accommodations, especially the Titanic Hotel, and had the chance to visit such beautiful sights like the Giant's Causeway and Torc Waterfall. We're glad the tour buses and drivers added to your enjoyable trip. We appreciate your kind words and have shared your feedback with our team. We're sorry to hear about the challenges you faced with Air Canada.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Great value vacation is very good

Great value vacation is very good, no problem. You get what they say.
I will use them again in the future

27 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for your kind words and for choosing Great Value Vacations. We are delighted to hear that you had a positive experience and that we met your expectations. We look forward to assisting you with your future travel plans.

Best Regards,
Great Value Vacations

Avaliado com 2 de um total de 5 estrelas

Many Significant Pieces of Information Left Out

I booked a trip through GVV several years ago and it was wonderful. However, when I booked this trip, I did not have the same experience. First, the price advertised turned out to be a lot higher once I started booking the trip. I was already committed so I paid it anyway. Then I found out the place I was staying for a week did not have air conditioning and a week before I went the accommodation's suggested bring mosquito nets. It was 98 degrees while I was there and not having a/c was horrible. I did bring mosquito nets and needed them...but again, was never informed about mosquito nets or the lack of a/c by GVV. Furthermore, I decided to change my flights and called GVV before my flight departed and they would not refund me for the flight or even refund me for the return portion of the flight. Based on all of these things I would not recommend using GVV for your travel plans.

11 de agosto de 2026
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Resposta da Great Value Vacations

Susan: Thank you for sharing this feedback which we have also shared with our team for their information.

We understand how difficult it must have been to spend a week at Montegufoni Castle in the unprecedented 98-degree temperatures without air conditioning.

In regards to your flights, you were correctly advised the the airline does not allow changes or refunds for 'Basic Economy' flights. Thank you for your understanding.

Thank you again for your honest feedback. We hope that, overall, you had an enjoyable stay in Tuscany and that you will consider booking with us in the future.

Regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Everything worked

Everything worked. Hotel rooms were ready, tours happened.

19 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We are glad to hear that everything worked smoothly, from the hotel rooms being ready to the tours taking place as planned. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

We just got back from Italy our trip…

We just got back from Italy our trip was amazing.we have been traveling with GVV since 2017 and have always loved seeing the sights and views of the special places you have set for us Can’t wait for our next adventure

19 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful review! We are thrilled to hear that your trip to Italy was amazing and that you have enjoyed traveling with Great Value Vacations since 2017. We appreciate your continued trust and are excited to help plan your next adventure.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

It was my first trip through Great…

It was my first trip through Great Value Vacations. I did not know what to expect. After all, the team of Great Value Vacations did all the hard work, so me and my family could have relaxed Vacation. Thank you Great Value Vacations! I will definitely be your customer for my next trip!

11 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your kind words! We are delighted to hear that you and your family had a relaxing vacation and that we could help make your first trip with Great Value Vacations a positive experience. We truly appreciate your support and look forward to assisting you with your next trip!

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

We had a great time

We had a great time. Our resort was very nice. The only issue I would mention is our flights that were originally booked, were changed and then changed again. We barely had any layovers and this actually caused issues with such things as even being able to eat. That being said, heck and double check what your flights will be. However, the rest of the plans we had were fine and we made many memories!

18 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We are delighted to hear that you had a great time and enjoyed your resort stay. We apologize for the inconvenience caused by the multiple flight changes and the impact they had on your travel plans. We appreciate your feedback and have shared it with our team. We're glad the rest of your vacation went smoothly and that you made many wonderful memories.

Best Regards,
Great Value Vacations

Avaliado com 4 de um total de 5 estrelas

Smooth travel experience

Having not used Great Value Vacations previously, I was happily surprised that all went smoothly. The flights were in place, as described, when I went to check-in, and I was able to print all hotel vouchers in advance of the trip. Hotel check-in was smooth with the vouchers and the arrangements in place.

The times of one flight was challenging (6am), and any change of seats (at check-in) required additional costs. We also had to pay extra for the hotels (at booking) to ensure that we got two beds instead of one king. Usually one king works well, but in this case, we needed two beds.

I feel confident using GVV now and would definitely consider using them again in the future.

19 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with Great Value Vacations. We’re glad to hear that your flights and hotel arrangements went smoothly and that you felt confident using our services. We appreciate your feedback regarding flight times, seat changes, and hotel bed options, and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

We did not know what to expect in Rio…

We did not know what to expect in Rio Brazil and had some nervousness about going. Booking it through Great Value Expectations made us much more comfortable and we ended up having a great trip experiencing all that Rio has to offer.

19 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We are delighted to hear that booking through Great Value Vacations helped ease your nervousness and that you enjoyed your trip to Rio, experiencing all the city has to offer. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

The trip was arrange perfectly

The trip was arrange perfectly. The hotel was amazing, flights were great, connection times very good and customer service was excellent. Can't wait to book my next vacations with this company again!

25 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful feedback! We are delighted to hear that your trip was arranged perfectly and that you enjoyed the hotel, flights, connection times, and our customer service. We look forward to helping you plan your next vacation soon!

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Trip of a lifetime—France

We loved the organization and details that were put into this trip. Our tour guide and bus driver were extremely knowledgeable and made the trip seamless. The historic and beautiful sights that we visited made this a once in a lifetime trip for our family. Would definitely recommend this company to do any trip!

23 de junho de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your kind words and for sharing your wonderful experience with us. We are delighted to hear that the organization, our tour guide, and bus driver contributed to making your trip seamless and memorable. It means a lot to us that you would recommend Great Value Vacations to others.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Budapest, Prague, and Vienna

All of our hotels were 3-4 Stars and provided breakfast which is convenient and $ saving. The Living Kaiser Franz Joseph Hotel in Vienna was not conveniently located and we spent a lot of time and money in Vienna transporting to and from the sights. The only issue we really had any trouble with was train transportation. The reservations and tickets are in German and not knowing the way things worked, we ended up on the right train, but wrong car and we got kicked out of our seats. We found an employee in the restaurant car that spoke English that could decipher the car and seat selections for us. This was the only snafu on an 11 day trip. We will use Great Value vacations again, it was an excellent value overall.

24 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We're glad to hear that you found the hotels comfortable and appreciated the convenience and savings of included breakfasts. We apologize for the inconvenience you faced with the hotel location in Vienna and the train transportation challenges. We appreciate your understanding and are happy that these issues did not overshadow your overall 11-day trip. Your feedback is valuable, and we have shared it with our team. We look forward to helping you plan your next excellent value vacation.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

Not a Great Value Vacation

Too expensive for what is offered or not offered in package that included airfare, such as no transfers to airport, train stations or hotel.
DO NOY PLAN TO USE AGAIN.

25 de agosto de 2026
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Resposta da Great Value Vacations

Joseph:

Thank you for taking the time to share your feedback. You booked our Affordable Budapest, Vienna & Prague vacation package, which is designed to offer excellent value at a highly competitive price.

That said, based on your comments, it sounds as though our upgraded package may have been a better fit for your preferences. The upgraded option includes 4-star hotels, tours, transfers, and daily breakfast, providing a more comprehensive experience.

We hope that, despite any shortcomings, you were able to enjoy your time exploring these three fantastic cities and that you returned home with some wonderful memories.

Regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Super trip

This was one of the best trips we ever took with great value vacations. Vienna is fantastic. Prague was wonderful and Budapest was nice Everything went smoothly.
I suggest people taking ground transport from the airport in Budapest use Uber and not miniBud.
Great trip. Thanks

18 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience with Great Value Vacations. We're delighted to hear that you enjoyed your trip to Vienna, Prague, and Budapest, and that everything went smoothly. We appreciate your helpful tip about transportation in Budapest and have shared your feedback with our team.

Best Regards,
Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing adventure!

Absolutely amazing adventure!!
This was my fourth time booking an unbelievable trip with Great Value Vacations!!
Booking is so easy and the itinerary that they send you is so easy to follow and always have it on handy so you’re able to look up everything whenever you’re needed to do.

Being able to be in the cities and be there and enjoy everything and not have to stress.

The locations were unbelievable being able to start this adventure in Venice and then do two days in Florence and then two days in Rome was literally like a dream.

I couldn’t even imagine booking this kind of vacation on my own, and they took all the heavy lifting and made it a once in a lifetime memorable experience.

25 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you so much for your wonderful review and for choosing Great Value Vacations for the fourth time! We’re thrilled to hear that you found the booking process easy and the itinerary helpful. It’s fantastic that you enjoyed the incredible locations and the stress-free experience we strive to provide. We appreciate your kind words and have shared your feedback with our team.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

Not my usually experience

When I printed out all the necessary documents, apparently how to read a train ticket was not included. It was apparently a separate attachment. I called and talked to a representative and she promised to get the information back to me. I never heard from her. I then went and sent an email that said that they would get back to me in eight hours. They did not get back to me in eight hours. I submitted another email. The next morning I finally received an email to answer my questions. I’m not sure what would’ve happened had this been a true emergency since nobody seemed to be responding to me in any sort of timely manner. I also had a transfer to the airport on my final day. My flight had changed and I wanted to try and change my pick up time. The number on the voucher was not a number that could be accessed during the weekend. When I spoke to the driver, he said nobody mans that number. So I got to sit at the airport for an extra three hours.
The first hotel we stayed at in Budapest had air-conditioning that did not work. We spoke to the front desk clerks many times and they assured us it would be taken care of. It was not. Since we didn’t have a window that opened it was extremely hot. They informed us that they could not change rooms because the hotel was booked. The front desk clerk suggested that we send an email to them about this situation. I have done that with no response.
I have booked previous trips through Great Value and not had a problem. I have recommended Great Value on a regular basis. This is the first time I’ve had any sort of issue. However, had I waited to call I could’ve possibly missed my train since nobody seemed interested in getting this information to me.

15 de agosto de 2026
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Resposta da Great Value Vacations

Dear Kathleen:

Thank you for taking the time to share your valuable feedback. We’re sorry to hear that you experienced some issues during your travels.

We did locate your email from August 6, which was answered within 20 minutes with instructions regarding your train tickets and hop-on/hop-off bus. We also responded promptly to your two subsequent emails. As our team had already addressed your inquiries, the agent you spoke with later that day did not follow up separately. We apologize for any confusion or inconvenience this may have caused, and we regret that our initial response may have been missed.

Regarding the Budapest hotel and the contact phone number for your transfer, please rest assured that we have shared this information with our team for their awareness and future reference.

We hope that, despite these issues, you were able to enjoy your vacation overall. Once again, we sincerely appreciate you taking the time to share your feedback, as it helps us improve our service.

Regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

Great Value Vacations provided an easy…

Great Value Vacations provided an easy traveling experience. I was searching for an England trip for me and my girlfriend to have a Beatles fan experience. Great Value has it.

A couple of minor issues arose toward the end of the trip though but were resolved quickly. Part of my trip included train travel. The train arrived over an hour late to the destination. The train company announced that partial refunds on the ticket could be claimed. Unfortunately you needed to set up an account with them for automated delay repay prior to your date of travel to file the claim for refund. Great Value might want to give its customers a heads up on this.

Also, a driver that was to provide a transfer to the airport arrived at the wrong hotel. The driver contacted me and was rerouted to the correct hotel where I was staying. Luckily it only took less than 10 minutes for the driver to get to the correct hotel.

22 de agosto de 2026
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Resposta da Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with Great Value Vacations and for choosing us to help plan your Beatles fan trip to England. We appreciate your feedback regarding the train delay and the refund process, as well as the mix-up with the airport transfer driver. We have shared your comments with our team to ensure better communication and coordination in the future.

Best Regards,
Great Value Vacations

Avaliado com 3 de um total de 5 estrelas

one hotel was nice the other two

one hotel was nice the other two - not good. Poor locations, the train times were poorly placed. I will not use this service again.

9 de agosto de 2026
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Resposta da Great Value Vacations

Gregory:

Thank you for sharing your feedback regarding the discount package you booked as seen on Groupon.

While the participating hotels are listed on the package page and available for review prior to booking, we’re sorry to hear that you were disappointed with the locations offered.

We sincerely appreciate you taking the time to share your concerns. Your feedback has been forwarded to our team for their information.

Regards: Great Value Vacations

Avaliado com 5 de um total de 5 estrelas

This was an excellent holiday Down Under

This was an excellent holiday Down Under; we had a great itinerary with delightful excursions and hotels. We're hopeful GVV will offer Australia+New Zealand options in 2027.

21 de agosto de 2026
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Resposta da Great Value Vacations

Mark: Thanks for your review!

We look forward to welcoming you on your next vacation.

Best regards: Great Value Vacations

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