Green Jellyfish Avaliações 

263
•
O TrustScore é 3 de um total de 5

2,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Avoid Like the plauge - they work out your R&D claim they put it in for you its meant to be smooth - usual pay out 2-3 months . They are alawys ringing and emailing i had contact i can prove with at l... Ver mais

Avaliado com 5 de um total de 5 estrelas

For the second year running Green Jellyfish have helped us put together an R&D claim, and to fully optimise the potential of this. Nicola Goody helped us this year, and put her export knowledge to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thomas B from Green Jelly Fish managed our R&D claim (2nd year now), and it's been pleasure working with him. He always keeps me up-to-date and is always there to answer my questions, which provides... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was approached by Green Jellyfish, They did all the leg work checking out our business adn I had to hand over minimum documents to move forwards with our claim. Mark Brightman was extremely helpfu... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor
  2. Consultor Financeiro
  3. Consultor fiscal

Escrito pela empresa

At Green Jellyfish, we specialise in R&D Tax Credits. Our team of Research & Development Tax Specialists prepare and submit R&D claims, meaning we’re true specialists in the field.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

263 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,9

Todas as avaliações

(263)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Extremely helpful company

Extremely helpful company, made the whole process painless and straightforward. Would recommend.

9 de abril de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Good afternoon Davinia,

Thank you so much for taking the time to share your positive experience with Green Jellyfish! We are delighted to hear that we could make the R&D claims process painless and straightforward for you.

At Green Jellyfish, we strive to provide excellent service and support to all our clients, and we are thrilled that we met your expectations. Your recommendation means a lot to us and serves as encouragement to continue delivering high-quality service.

If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are always here to help.

Thank you once again for choosing Green Jellyfish and for your valuable feedback.

Warm regards,
The Green Jellyfish Team

Avaliado com 1 de um total de 5 estrelas

SCAMMED

UPDATE.
They have all been arrested and awaiting trial for serious fraud, tax, VAT evasion and the list goes on ! no surprise there.

I was asked to call the number below. I spoke to Jason who promised to get my issues resolved and call me back a few days ago. No callback. Nothing since then. I didn't expect a return call. But thought I would do as asked and play along.

Anyway, they know exactly who I am. I have them in Court already. Claim Number L9QZ952N. Isued 29.5.24 at WANDSWORTH Court. I am looking forward to exposing this scam in front of a Judge.

I am part of a Whatsapp group of 70 other victims. Many are going to testify as witnesses. We have all had the same experience of having to pay back HMRC + penalties and interest. But GJF keep their large fees and wash their hands. They know nothing about R&D. HMRC has cottoned on and is restricting claims made through either GJF or their many multiple linked companies.

They have zero interest in my paying back my loss.

They have tried to take down this review multiple times and others I have posted under other company names in the group.

Dont belive the 5 star reviews.

My advice would be that if you are approached by anyone offering to help you claim any kind of tax relief, check with your accountant or legal advisor before engaging them. If they can’t help then contact HMRC directly to check with them if you qualify as, if not, it’s you who has to face the consequences if HMRC find out you weren’t eligible for a tax relief you claimed incorrectly.

11 de abril de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Good afternoon Juliette,

Thank you for your feedback. We are concerned to hear about your negative experience and take such matters very seriously.

At Green Jellyfish, we are committed to providing the highest standards of service and transparency to our clients. Although we believe you might be referring to another company in your review.

We would appreciate the opportunity to understand your specific concerns in detail and address them promptly.

Please contact us directly at 01603 385406 so we can discuss your experience and work towards a satisfactory resolution.

Your feedback is important to us, and we are dedicated to improving our services and addressing any issues our clients may face.

Thank you for bringing this to our attention. We look forward to hearing from you and resolving your concerns.

Kind regards,
The Green Jellyfish Team

Avaliado com 1 de um total de 5 estrelas

Total fraudsters

Total fraudsters

11 de novembro de 2023
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Dear Mike,

Due to only seeing your first name we're unable to find you on our system, please could you reach out to customer.service@greenjellyfish.co.uk so we can speak with you directly and answer any questions you may have.

Kind regards

Green Jellyfish Customer Service Team

Avaliado com 1 de um total de 5 estrelas

I regretted taking on GJF advise....

Green Jellyfish assured me that my R&D activities were eligible for a claim. Based on their guidance, I confidently submitted the claim and received a rebate from HMRC. However, it has come to light that HMRC's process involves issuing rebates first and investigating later. Unfortunately, upon investigation, it was determined that my claim was not eligible, and now I must return the rebate. The advice given by Green Jellyfish, which led me to proceed with the claim, has caused me considerable distress and countless sleepless nights.

29 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Dear Sandro,

We understand this is can be a stressful event but your dedicated Paralegal and Coordinator provided as part of your agreement with Green Jellyfish are currently taking care of this enquiry with you and will be actively working to get a positive result for you,

Please contact our team at customerservice@greenjellyfish.co.uk if you would like any further information about the enquiry support provided

Best regards

Green Jellyfish Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Greenjellyfish are fantastic at getting…

Greenjellyfish are fantastic at getting your R&D claim and taking their fees. However they will not provide the documentation for the claim. PLEASE BE AWARE

28 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Dear Atul,

We apologise for your journey not being as smooth as it should be. Please contact our team at customerservice@greenjellyfish.co.uk and they will be able to arrange for your submission documents to be sent to you,

Kind regards

GJ Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Really good and informative service…

Really good and informative service from start to finish. Was a pleasure to work with.

27 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Good afternoon,

Thank you so much for your kind words and for sharing your positive experience with Green Jellyfish! We are thrilled to hear that you found our service to be informative and enjoyable throughout the entire process.

Providing excellent service and ensuring our clients feel supported is at the heart of what we do. We are glad that we could meet your expectations and make your experience a pleasant one.

If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help.

Thank you once again for choosing Green Jellyfish. We look forward to serving you again in the future.

Kind regards,
The Green Jellyfish Team

Avaliado com 1 de um total de 5 estrelas

R&D Claims

HI, I'm writing this review in hope that no other company suffers the way myself and other companies are doing in regards to R&D claims.
We along with many other companies who work in care have been mislead by Green Jellyfish, they stated that they were one of the leading companies dealing with R&D claims in this field and we were assured that if we dealt with Dementia patients we would qualify.
I did say to the agent that I believed the claim would be tenuous at best but they said no we have got this through for many care companies, sadly we agreed to go ahead.
Some time later sure enough Green Jellyfish delivered and paid me around £8000, after the claim was ratified by HMRC. Green Jellyfish kept the rest around £9,500.
About a month or two later HMRC sent me a letter saying that the claim had been dismissed and required repayment, upon which we paid our monies back.
We rang Green Jellyfish to inform them that we needed them to pay the HMRC the money back, they refused and continue to refuse to pay it back .
Just 20 minutes ago we had a conversation with HMRC after receiving a letter earlier today , they are adamant we have to reimburse the HMRC and pay the interest.
This situation has had a massive impact on my mental health and from what I have heard on many others as well. Good honest hard working individuals have succumb to this companies lies and misrepresentation of the narrative, we could have wrote this review in a more aggressive manner but I dont want the review to be taken down.
This is a heart felt genuine request that people take heed of this review and not get involved with this company, Green Jellyfish

22 de março de 2023
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Dear Mark, We would be keen to understand more about your claim journey with us to it can contribute to the improvement of our services. Please drop us a line at customerservices@greenjellyfish.co.uk so we can understand your position better and fully review your refund request

Kind regards

Green Jellyfish Customer Service Team

Avaliado com 1 de um total de 5 estrelas

1 star is 1 too many

1 star is 1 too many. Stay away from this company they sold themselves es to us as tax experts in the care sector and that couldn’t be further from the truth. We had a teams meeting where they gathered info about our company and they submitted an R&D claim to HMRC on our behalf we were awarded approx £30k and they took their commission however HMRC then found our claim non compliant and we had to pay back the full amount , GJF refused to pay back the commission leaving us £7k out of pocket. Numerous attempts made to reclaim this money during which they used stalling tactics and had us appeal using “their” law firm Kirby and Haslam. I requested many times to view my original claim but was told it wasn’t available or KH didn’t have it. My guess ( which I can not prove) is that the claim was not reflective of our original discussion and my business whatsoever and GJF went in aggressive to get the maximum tax rebate possible. I know we are not the only business they have done this too so my advice would be TO AVOID AT ALL COSTS

21 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Dear Sarah,

We appreciate your feedback, and we understand your concerns. Your review provides us with a chance to better understand where we fell short and make improvements. Please reach out to us at customerservice@greenjellyfish.co.uk, and we'll make it our priority to enhance your experience with us.

Avaliado com 5 de um total de 5 estrelas

We have now been using Green Jellyfish…

We have now been using Green Jellyfish for over 3 years and the quality of the service has definitely improved. Our consultant Thomas was very helpful, precise and professional. Happy to recommend to anyone!

7 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Good afternoon Steve,

Thank you so much for your kind words and for being a valued client of Green Jellyfish for over 3 years! We are thrilled to hear that you have noticed an improvement in our service quality and that Thomas was able to provide you with helpful, precise, and professional assistance.

At Green Jellyfish, we are committed to continuous improvement and providing excellent service to our clients. Your recommendation means a lot to us and serves as motivation to continue delivering high-quality service.

If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We are here to help and look forward to continuing our partnership with you.

Thank you once again for choosing Green Jellyfish!

Kind regards,
The Green Jellyfish Team

Avaliado com 5 de um total de 5 estrelas

Johnathan was a great interlocutor

Johnathan was a great interlocutor! Very friendly, patient while explaining every steps and he made all happen so fast and efficiently. Just waiting for my payment to be done now. I do recommend 100%!

15 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Good afternoon Paule,

Thank you so much for your wonderful feedback and for recommending us! We are thrilled to hear that Johnathan provided you with excellent service, being friendly, patient, and efficient throughout the process.

At Green Jellyfish, we strive to make the R&D claim process as smooth and efficient as possible for our clients, and we are delighted that you had such a positive experience.

We are working diligently to ensure your payment is processed promptly. If you have any further questions or need assistance, please feel free to reach out to us. We are here to help!

Thank you once again for choosing Green Jellyfish. We look forward to continuing to serve you.

Best regards,
The Green Jellyfish Team

Avaliado com 5 de um total de 5 estrelas

Jonathan was very helpful in providing…

Jonathan was very helpful in providing support and guidance in helping us understanding how we could utilise R&d grants

19 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Good afternoon,

Thank you so much for your positive feedback! We are thrilled to hear that Jonathan was able to provide you with helpful support and guidance regarding R&D.

At Green Jellyfish, we are dedicated to assisting our clients in maximizing their opportunities with R&D claims. Our team strives to provide clear guidance and support throughout the process.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help!

Thank you once again for choosing Green Jellyfish. We look forward to continuing to support your business.

Best regards,
The Green Jellyfish Team

Avaliado com 1 de um total de 5 estrelas

Green Jellyfish cold called me…

Green Jellyfish cold called me informing me that they were experts in the R & D claims field. I explained that I didn't think we were legible for this type of claim.
Long and short of the story, we got our payment from HMRC but unknown to me they paid out without a compliance check, so 3 years later a whopping bill with penalties arrived from HMRC, tried to appeal but with no luck, so now saddled with paying back a huge chunk of money back. BEWARE

19 de março de 2023
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

We genuinely appreciate your feedback! Your review is invaluable to us as we strive to enhance our services. Feel free to contact us at customerservice@greenjellyfish.co.uk, and we'll delve deeper into your concerns.

Avaliado com 1 de um total de 5 estrelas

Avoid this company.

Avoid this company.
They have a great sales pitch and everything seems great and they even make all the HMRC jargon seem so straight forward however this is where they catch you.
At first, they are helpful and knowledgeable (or so I thought) and the whole process made sense. It was a simple and effective amendment to previous accounts which Green Jellyfish claim will save me thousands for which they then take their high percentage fee.
The process was started and we received a letter from HMRC with more queries. Green Jellyfish help answer these queries and claim its standard process but to them it is not. We then lost our claim due to not supplying sufficient evidence to R&D but green jellyfish guaranteed us that it is generic in our sector so it would be straight forward. This was not the case.
GJ rely on putting in a generic claim and bet on you not being selected for additional checks. If you done have additional checks, you are lucky - win win and you get your refund and pay GF their share ... until HMRC open your case a few years later and question you and GJ are no longer any help. OR you get questioned straight away from HMRC and GJ again suddenly cannot assist you further. GJ asked us to sign authority for them to deal directly with HMRC and this lead us to further complications with poor responses from GJ as well as late penalties. We were left with a large fine from HMRC for the work GJ carried out.
Within Green Jellyfish, their internal communication is toxic - we tried to speak to someone in charge and we had people claiming they were in charge but then the next person would claim - who was that? We were finally met with someone claiming to have senior status and only threw small print T&Cs in our faces.
This company have no way of tracking them and will only con you whether it be straight away of a few years down the line.
I wish I did my research further into this and not just read Trust Pilot - after I found Facebook pages and groups of other companies in the same boat all conned by this company.

17 de março de 2023
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Your review means a lot to us. We're committed to improving our services, and your feedback helps us do just that. Drop us a line at customerservice@greenjellyfish.co.uk, and we'll investigate further.

Avaliado com 1 de um total de 5 estrelas

If you do one thing today, please avoid GJF

Again, like many others on here. Green Jelly Fish lured me in to a false promise.

Pulled for a compliance check by HMRC and turns out nothing I’d done qualified for R&D although green jelly fish “R&D specialist insisted it was and suggested it was industry standard.

Anyways, here I am repaying the tax, green jelly fish have already taken their cut and will most likely get a fine from HMRC. Avoid at all costs!

16 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

We're grateful you've taken the time to leave a review Guy, it's an opportunity for us to refine our services. Don't hesitate to reach out to us at customerservice@greenjellyfish.co.uk, and we'll look into your feedback in detail.

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

They submitted R&D claims on behalf of my company. When it was investigated by HMRC they had ZERO paperwork on how they calculated the claim. The money has to be returned to HMRC. Additionally I was fined by HMRC for making the claim.
Avoid this company at all costs, they have no morals.
It was 2 years later I was investigated by HMRC so it might all look great when they first approach you, but it will come back to seriously bite you.

16 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Dear Natalie, Thank you for taking the time to leave a review. Your input is crucial as we continuously strive to better our services. Please contact us at customerservice@greenjellyfish.co.uk, and we'll delve deeper into your comments.

Avaliado com 1 de um total de 5 estrelas

ZERO stars is more deserving…

I gave them a 1 star review for all the same reasons that everyone is now experiencing & they tried to have this removed claiming I was fraudulent.

How many people are you going to do this do - you have no conscious and are bullies providing false information and getting innocent businesses into trouble.

1 de agosto de 2023
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Dear Raj, Thank you for sharing your review with us. Your feedback is essential in helping us refine our services. Please email us at customerservice@greenjellyfish.co.uk, and we'll thoroughly investigate your comments.

Avaliado com 1 de um total de 5 estrelas

Run and don’t look back in anger

I would strongly advise not to use this company, they refused to give me the report they sent to HMRC about my company and now HMRC want all their money back! GJF appointed Kirby and Haslam who seemed to want to defend them which is unsurprising, but it made no difference and I am faced with a 6 figure sum and possible penalties which I was assured GJF would refund their part if this happened but I was told no! Kirby and Haslam asked me for the report which I bet had and they had a copy they shared with me and I was astounded with the lies that GJF had told HMRC about my company so run as fast as you can if you want don’t want to fall into the trap a lot of us have.

21 de novembro de 2023
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Your review is greatly appreciated. We're dedicated to enhancing our services, and your feedback is instrumental in that journey. Feel free to contact us at customerservice@greenjellyfish.co.uk, and we'll address any concerns you've raised.

Avaliado com 1 de um total de 5 estrelas

Avoid! Avoid! Avoid!

Where to start this?
Do not use Green Jellyfish.
A claim was put in on our behalf to HMRC, however it did not meet HMRC criteria, we were then investigated by HMRC - Green Jellyfish did not contact me about defending their claim, rather they passed me over to Kirby & Haslam Solicitors (Who are literally owned by the same people! Conflict?).

They "have seemingly" preyed on companies who are already struggling in a sector that is tight financially and give you every assurance on you are eligible.

You trust that as you are not a Tax Specialist then the Tax Specialist you appoint will be aware of Tax and legal requirements of HMRC prior to submitting a claim - these cowboys are not.

The reviews were great when I dealt with them and the recommendations I received are now turning into horror stories.

Where do I finish this?
Do not use Green Jellyfish.

*Review has had to be edited three times as the company flagged my review as breach of Trust Pilot guidelines and "harmful". In my opinion, this is yet another cause for concern for trust pilot and potential clients.*

14 de março de 2024
Avaliação não solicitada
logotipo da Green Jellyfish

Resposta da Green Jellyfish

Dear Angel,

We are eager to learn more about your experience with our services to help us enhance them further. Please reach out to us at customerservices@greenjellyfish.co.uk to share your insights and help us better understand your perspective.

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais