Green Jellyfish Avaliações 

I had huge issue putting in an r&d claim through green jellyfish, they were no honest. They did not supply contracts, nor full reports in line with HMRC guidance.

Whilst green jellyfish have put standard response to this review of "We would welcome the opportunity to discuss your concerns with you directly, we take your feedback very seriously and will certainly take on board any improvements you can suggest."... they genuinely havent, they appear to have no concern aside from creaming off hefty fees for service they did provide legally or ethically.

IF I COULD RATE THEM ZERO I WOULD

This company made an R&D claim on my behalf. HMRC rejected it, and I received a substantial fine because the claim did not meet HMRC's threshold.

I have repeatedly requested copies of the information Gren Jellyfish submitted to HMRC and the calculations they used to make the claim.

Green Jellyfish have not provided the documentation I requested.

Green Jellyfish are now being discovered, as you can see from many bad reviews.

To the people who have submitted glowing references, please contact me when HMRC returns to you, demanding that you replay the claim.

Everyone else, stay away.

Green Jelly Fish said we had a good claim, filled out info they needed, Got the dreaded letter from HMRC to state declined due to the info Green Jelly Fish sent them( to which i had no copy of to approve the claim) What they had put on the form was not anything /information i gave them

Green Jelly Fish told HMRC that i developed an hoist lolol. What utter nonsense. I then complained about what they had put in the claim so they put a new claim in stating to me that it will be ok and not to worry and that i have a good case.

No i didn't have a good case and they new it. but GJF still sent me a bill

What scammers, lead people into making false claims then want to send you a bill knowing dam well we cannot claim and they still want paying

If I could write a zero star review I would! The first time I knew my claim had been submitted was when I opened a letter from HMRC confirming my claim had been successful. Weeks later GJF admitted the claim had been submitted and despite asking I never received any copies of what was submitted. We spent several months unpicking the situation and in the end opted to withdraw the claim having learnt the advice we had received was terrible and that we were highly likely to be investigated by HMRC. Words fail to explain how stressful this has been, avoid, avoid, avoid!!

We submitted 2 R&D claims through Green Jellyfish in 2021 and 2022 after hearing that other care companies had received payments.
Green Jellyfish assured us that we had valid claims at the time.
HMRC have now audited them and said that we have to repay both (a combined six figure sum).
Within a few hours of notifying Green Jellyfish, they emailed back to say that their contract said that they would not be liable to pay back any of their fees (over £20,000!)
Reading the HMRC report, there is no way on earth that anyone could have thought that we had a reasonable claim in the first place, never mind a 'tax specialist'. They are only interested in their commission!!!

I am going to keep this simple as there is more to come.

They continue to hold our money and show no sign of paying it back. Despite numerous attempts to contact GJ, we were met by the usual 'send over screenshots and we'll sort it out'. Then nothing. Even the Customer Services address they give here was met with 'Your message to customerservices (emal) has been blocked.'

For us, it's been a truly terrible experience.

Two claims submitted by Green Jellyfish were raised as non-compliant by HMRC. I had two refunds to pay at once, which is a significant financial burden for a small business. I trusted Green Jellyfish to know what to claim, but I’m hugely disappointed and frustrated in this outcome. Think carefully before proceeding

A very painful personally and financially distressing experience.

At no point was I asked the BEIS guidelines which HMRC need to qualify for R&D.

Green Jellyfish threatened me with a legal letter for writing a review previously and tried to demand I write an apology on this platform.

Everything I have written is legitimate and true and can be backed up with paperwork and emails.

It is now 11:30pm and I am sitting and working on answering 30 questions from HMRC about the Green Jellyfish claims and it is nothing short of horrific emotinally and mentally. World of pain.

In response to the message below I did not trust working with another arm of Green Jellyfish after never receiving the correct qualifying questions for R&D in the first place. So therefore I thought it much wiser to deal with HMRC directly. I was also advised to do this as the trust between myself and Green Jellyfish had been broken.

I was skeptical at first but Green Jellyfish have given me exceptional service throughout, delighted to have been able to submit a claim again

This company contacts you, reviews your business, tells you can claim, so you claim, which at this point you have paid them a percentage of your claim, for then HMRC to review and tell you you can’t claim. You then have to pay HMRC back, possibly with a fine and this appalling company keeps the percentage and won’t refund. SCANDALOUS! Stay well away.

Green Jellyfish has been super helpful and have managed to claim some very useful amounts of money back from HMRC, for R&D items in my company.

My own accountant is very good for most things, but as with it seems most accountants, for R&D reclaims, not really keyed in to that at all.

At first (last year, 2023), I was quite skeptical about a company called ‘Green Jellyfish’ when they contacted me about an R&D reclaim. However, I got my accountant to verify them and their services, and I’m very glad I did.

They offer an insurance policy for a reasonable amount which guarantees the claim value, irrespective of HMRC accepts the figures or not, and it covers the value refunded if HMRC every was to query the claim at a later date. If HMRC do want to check further into the claims, Green Jellyfish handle everything, and there will be no cost to my company whatsoever.

All in all, great company, providing a super service

Despite being on the TPS and opting out of cold calls I was contacted twice by this company. On the first occasion I informed them that I was not interested and was infact in the middle of serving a customer. Despite this the caller said that they would just like five minutes of my time to discuss and I was foced to hang up. The next day I recieved another call wanting to talk about an R&D claim, I told them I wasn't interested and hung up again. I would be very wary of any company that ignores the TPS guidlines and cold calls on several occasions. And after reading the reviews posted here I would not deal with this company.

Jellyfish called us and convinced as that our company should submit R&D claim. It was the first time we’ve heard about this claim at all. We have agreed first, but reviews on the internet made us cancel before the deadline.
They said it is too late, even when we didn’t confirm until the deadline. We didn’t have a choice just to trust them. They won the submission somehow, but after a few months HMRC informed us that our company is not liable for such a claim and we will have to give back all the money. How did we even win if we are not liable to win??
This jellyfish company took the fee and refused to pay back.
It might be a well organized SCAM SCHEME when they convince people to apply by taking care of the whole process, even when they might know the company couldn’t apply, they still do it, by writing anything just to win and claim the fee. And then you are left with whatever what goes next: Paying everything back (including the fee they took), penalties and etc.

So our advice is to AVOID them at all cost.

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Do yourself a favour, DO NOT give into false promises, YOU RUN THE DANGER OF BEING FINED BY HMRC like myself and other companies. Green Jellyfish wipe their hands of it and keep the money they made from the R and D claim. And we are left to pay all the claim back to the HMRC.

Although I was a bit hesitant when I first received a telephone call out of the blue from green jellyfish, the subsequent service and communication received was nothing short of fabulous. I didn’t think our company qualified for R&D but some weeks later we have received a substantial payment from the tax man. Thank you to Charlie and the rest of the team who assisted me in my claims.

Solid, reliable and timely service - rare commodities in this sector!

One of the worst companies I have worked with...they messed up so badly with the HMRC and then stopped liaising with the HMRC and us (the client)...I was left picking up the pieces with HMRC and it took several months to resolve. I do not trust them one bit...enter into agreements with them at your own peril.

Its a nonsense, don't even waste your time, hardly any R&D claims apply with HMRC and we have gone through the whole process and now facing a stinging bill with HMRC and zero support from Green Jellyfish and little accountability.

Thomas B from Green Jelly Fish managed our R&D claim (2nd year now), and it's been pleasure working with him. He always keeps me up-to-date and is always there to answer my questions, which provides me with reassurance and confidence in the service provided by Green Jelly Fish. I would recommend their services to anyone who is looking to submit R&D claim.