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Green Man Lawn Care Avaliações 

417
•
O TrustScore é 4.5 de um total de 5

4,7

Serviço de jardinagem
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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

To be honest I didn’t even know this kind of service even existed till my friend got me a four treatment voucher for my birthday & I have to say I don’t know how I’ve gone through life without them !... Ver mais

Avaliado com 5 de um total de 5 estrelas

First treatment of my lawns this week by Green Man Lawn Care. Arrived on time. Did exactly what he said he was going to do. Scarification and lawn overseed. Very professional job! Initial communicatio... Ver mais

Avaliado com 5 de um total de 5 estrelas

Been with Green Man Lawn Care for best part of 3 years now and the service has been brilliant! Treatments throughout the year and off course the aeration and scarify in early spring which sets the law... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thorough scarification and over seeding carried out today, as promised. Arrived promptly on time and worked really hard today on both lawns. Since Green Man Lawn Care have been looking after my lawns... Ver mais

Detalhes da empresa

  1. Serviço de jardinagem

Escrito pela empresa

Your lawn is the carpet of your garden. Keeping it clean and tidy makes a big difference. Our lawn experts will analyse and treat your lawn to help you keep it looking great all year round. Contact us and start transforming your lawn today. Whether it’s weeds or moss, fungal diseases or insect infestations, our lawn experts will identify the cause of your lawn’s problems and recommend the best products and treatments for bringing it back to life. Don’t forget, there’s no lawn we can’t save! Our lawn treatment plan consists of five Seasonal Treatments, applied around nine weeks apart. At each treatment, we apply a fertiliser, and a weed or moss control. We may also recommend some further treatments to will help keep your lawn looking its very best. In addition to our Seasonal Treatments, we can carry out a range of supplementary services to give your lawn the extra boost it might need to maintain its condition. Click here to discover the full selection of treatments and services that we offer. Following each treatment, we’ll explain how to get the most from our service and offer advice specific to your lawn. We’re happy to share our hints and tips on the best ways of caring for your lawn in-between our visits to ensure the carpet of your garden is looking shipshape all year round.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

417 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,7

Todas as avaliações

(417)

59 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Always a friendly service

Always a friendly service. My new lawn was laid during a hit July in 2022 and with good watering and care from LawnCare it has faired extremely well. It gets many compliments and looks green all year round. Very happy with the service me and my lawn receive from LawnCare. Thank you .

13 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We used to be happy with the service…

We used to be happy with the service but the last year our lawns have deteriorated. We have spoken to the guy who comes about it but nothing has changed. So we cancelled our contract. Through numerous emails not once have they addressed our complaint about the state of the lawns but are just trying to get a late cancellation fee from us. First saying it’s due to the cost of sending someone out which they didn’t. When this was pointed out then they admitted they didn’t send anyone but are charging anyway. Very poor customer service. I would have expected at the very least to ask for photos of the lawns or offer to put it right? But no… they just want the money .

4 de dezembro de 2024
Avaliação não solicitada
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Resposta da Green Man Lawn Care

Thank you for your feedback. During our time caring for your lawns, we provided detailed recommendations following serval of our treatments to improve their condition, including advice on mowing and watering. Unfortunately, it appears these steps were not followed, which likely contributed to the challenges you faced.

Regarding your cancellation, we’ve thoroughly reviewed our records and could not locate the email you mentioned. You also stated that the email has disappeared from your sent items, which we find quite unusual. Without any confirmation of the cancellation, the late cancellation fee was applied in accordance with our terms.

We strive for clarity and fairness in all our interactions, so if further information comes to light, we’d be happy to review it.

Avaliado com 1 de um total de 5 estrelas

No recommendation

The lawn looks worse than when this 'treatment' began. Different employees came and went, with no reference back to me or explanation of what was done.
For constructive and effective help I strongly suggest that the client is involved and informed.
I would not recommend this firm.

14 de novembro de 2024
Avaliação não solicitada
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Resposta da Green Man Lawn Care

Hi Penelope

We’re always disappointed to receive a negative review, as we work hard to help our customers achieve the best possible lawn. We provide a free support service and share advice on how to make the most of our treatments. After each treatment, we send a seasonal email with details specific to the treatment provided, along with any additional insights on other potential issues we may have identified. If you haven’t been receiving these emails, please check your spam folder, as following our advice is key to maximising the results of our treatments. If you still want to use our support service, email us on support@greenmanlawncare.co.uk

Avaliado com 1 de um total de 5 estrelas

Poor Communication and Service

Wouldn't come when they said they would. I would leave my property open at the side so they could enter, yet they failed to come on numerous occasions. When I called to express my concern, they would simply say "that's the way it is". Poor communication.

They also wouldn't clear up all the aeration mess up, as they stated they would do. Overall, I think it's easier to do it yourself, for what they do or go to a local gardner who will take pride in providing personal caring service.

30 de setembro de 2024
Avaliação não solicitada
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Resposta da Green Man Lawn Care

Dear Mr. Hughes,

Upon reviewing the situation, I noticed that access was not provided on the scheduled date, which had been communicated to you several months in advance. We also sent a courtesy reminder the night before. From what I understand, the reason for the lockout may have been that the grass had not been properly prepared. If that was the case, you could have easily contacted us in advance to avoid a wasted visit and the costs involved.

I would also like to address your concern about how our communication was handled. It is not in our nature to offer curt responses such as "that's the way it is." Upon reviewing the transcript of the conversation, I can confirm that my colleague explained the situation clearly and noted that the date you were given months in advance was one of the few available due to our tight and efficient scheduling.

With regard to the aeration, I see that you were offered the core pickup service, which is a paid option clearly detailed on our website. Unfortunately, you declined this service, but I must emphasize that we cannot provide it free of charge, especially after incurring expenses on a visit where no work could be carried out.

Thank you for your understanding.

Kind regards,

Green Man Lawn Care

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