GS Equestrian & Country Avaliações 

191
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Great range of products and good pricing Never had any issue with any of the products purchased Only small niggle is despatch process isn’t the quickest commonly it’s several days between confirma... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service, after getting very wet feet I ordered boots on Sunday and was wearing them by Wednesday evening! Great service and thank you for using the post office to deliver as couriers tend t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Never received goods - contacted multiple times and no response we, no contact number or email really shoddy and illegal as they have taken payment and not delivered. Second time GS Equestrian has don... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really amazing experience. I found exactly what I needed at a really competitive price plus ended up buying something else as the website was easy to use. I was so impressed too by the speed of del... Ver mais

Detalhes da empresa


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

191 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 5% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(191)

120 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fab Company

Easy to navigate website. Fantastic product selection. Order was dispatched and tracked efficiently. Well packaged and WILL be ordering again!

17 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

So slow to despatch order… 18 days!

So slow to despatch order. Placed an order on 29th June. Plenty of time I thought to receive the boots I needed by the 15th July. But no…they were finally delivered to the pick up location on 17th July. So 18 days! I won’t be ordering again.

17 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

V V slow delivery

I ordered 8 days ago - I haven’t received the order yet ! If you are looking for a product fast then avoid GS Eqestrian. It also took 6 days to dispatch the delivery. There is no contact number for them so you have to do everything over a chat function!

18 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sent superfast

Sent superfast! The Gold Label Triscrub has worked wonders. Highly rate GS Equestrian & Country. No mess, no fuss, and a very happy customer indeed. Will most certainly shop with them again.

17 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My items were a little late to arrive…

My items were a little late to arrive due to a mix up, but once I called GS to chase the delivery they were quick to respond and on the case!
The delivery arrived well packaged, unfortunately I had to return an item but again the customer service was second to none, very quick to respond and sorted the refund in no time. Thank you, would defo recommend and use you again.

1 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sent wrong item

I ordered a long-handled rake but received a completely different product. When I looked at the returns process, it appears I would have to pay £4 to return an item that was sent in error. Customers shouldn’t be expected to pay to return the wrong item. Very disappointed with the experience and won’t be ordering again.

5 de julho de 2026
Avaliação não solicitada
logotipo da GS Equestrian & Country

Resposta da GS Equestrian & Country

Hi Lisa,

We are sorry to hear that you received the incorrect item; that is never the experience we want you to have or the level of standard we strive to commit to.

Please email support@gsequestrian.com with your order number and a picture of the incorrect product, and our team will take care of the situation for you.

We would like to note that there is a message at the top of our returns page covering what to do in this situation.

The GS Team

Avaliado com 1 de um total de 5 estrelas

Never received my order as it was…

Never received my order as it was delivered elsewhere. No telephone number to speak to customer service - only email.
Refused to issue refund until investigation with Royal Mail - 30 days! Utterly ridiculous. This is not my problem. You having my money is! Do not use this company!

10 de junho de 2026
Avaliação não solicitada
logotipo da GS Equestrian & Country

Resposta da GS Equestrian & Country

Hi Charlie,

We're very sorry to hear about your experience and understand how frustrating it is when a parcel doesn't arrive as expected.

While Royal Mail allows up to 30 days to complete a lost parcel investigation, we don't ask our customers to wait that long. Once we've raised the investigation with Royal Mail, if there is no new information within 5 working days, we'll arrange a refund or send a replacement.

We appreciate that this situation is disappointing, and we're committed to resolving it as quickly as possible. If you have any further questions, please don't hesitate to contact support@gsequestrian.com

The GS Team

Avaliado com 5 de um total de 5 estrelas

Connolly Hide Care

Ordered some Connolly Hide Care - item was despatched and arrived quickly. Order placed Wednesday and delivered Friday. Extremely well packaged, jar was wrapped in plastic and despatched in a box with additional paper to protect it. Happy customer, good experience.

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Products arrived quickly

Products arrived quickly - in line with forecasted date and delivered by Royal Mail. Very competitive price and pleased with what I ordered.
Have ordered from them again.

28 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Exchange quick part of delivery slow

My exchange was handled quickly but only received one exchange so far has been over a week and nothing yet received. However i have had a email apologising for delay but doesnt help me when i want the headcollar to attach my muzzle to and a fat horse waiting.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have ordered from GS Equestrian before…

Have ordered from GS Equestrian before and never had a problem. The equine gut balancer we purchased on this occasion was a great price. Information re delivery was great and item arrived on time. Follow up contact re returns policy was sent in case it was necessary. Can't fault the service. Would definitely recommend. Thank you

25 de junho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Very slow delivery

Payment was taken for online order. Item, however was out of stock and despite promise to send by fastest delivery it took 11 days to arrive from date of order. Won't use again despite 5% goodwill offer on next order. Shouldn't take payment if items are out of stock. Not good enough.

27 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

As always GS are competitively priced, accurate in their description of products and deliver as promised.

27 de junho de 2026
Avaliação não solicitada

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