Great range of products and good pricing Never had any issue with any of the products purchased Only small niggle is despatch process isn’t the quickest commonly it’s several days between confirma... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Excellent service, after getting very wet feet I ordered boots on Sunday and was wearing them by Wednesday evening! Great service and thank you for using the post office to deliver as couriers tend t... Ver mais
Never received goods - contacted multiple times and no response we, no contact number or email really shoddy and illegal as they have taken payment and not delivered. Second time GS Equestrian has don... Ver mais
Really amazing experience. I found exactly what I needed at a really competitive price plus ended up buying something else as the website was easy to use. I was so impressed too by the speed of del... Ver mais
Detalhes da empresa
Informações de contato
H1 Westfield Business Park, Long Road, TQ47AU, Paignton, Reino Unido
- support@gsequestrian.com
- gsequestrian.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 5% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service!
The rugs were really competitively priced and good quality. They were dispatched immediately and arrived next day. Very happy indeed!
First time clipping in 10yrs without sedation25th
Spoke to a very kind, understanding member of staff, who explained batteries included and charging cable. Quick delivery. Quick to charge up and best of all. Clipped my pony for the 1st time in 10 years, with no sedation. Very happy customer
First time purchase and couldn’t be happier!
First time purchase and had to return items for an exchange as they didn’t fit.
The return/ exchange policy is fantastic and so easy . Goods were originally purchased, exchanged and received all within a week!
Amazing service and great quality goods and a very reasonable price. Highly recommend!
Just WOW ordered a fly rug on Monday
Just WOW ordered a fly rug on Monday, it was at the yard and on my horse by Wednesday morning, lovely quality, fair price, thank you
Ordered and paid for express delivery but order not delivered…
Ordered and paid for express delivery for my order to be delivered via royal mail express delivery only for it to be shipped by EVRi who havent delivered it within the stated time lines and have twice failed to deliver and pushed it back. Awaiting to see how customer deal with my complaint made today and if they compensatme for the fact I still havent got my order that I paid the most expensive delivery for as I needed it ASAP for a completion. not planning to order from them again.
Happy Customer
Website easy to use, competitive price, fast postal service.
First class service
First class service, great prices and speedy free delivery to north mainland Scotland where some other companies seem to find it impossible to deliver too efficiently. Thanks, 5stars
Repeat Customer
My tack room is slowly becoming g full of items bought from GS.
10/10 ⭐️
The saddle soap arrived quickly
The saddle soap arrived quickly. Don't have a horse/saddle, but I do have a tan coloured leather handbag, and it has cleaned it very well.
The package/ carton was large and the soap would have fittted in a padded envelope. But I once had two coffee mugs delivered in a 4ft x2ftx2ft cardboard box. So I guess par for the course.
Delivery was brilliant
Delivery was brilliant ! Got it the same week which was perfect as it’s a grazing muzzle and really needed it.
Item was excellent too !
Sadly I can’t rate the product only the…
Sadly I can’t rate the product only the delivery time. Order placed 11 days ago & the confirmation email did allow between 7 & 8 days however because it’s a UK based company I did expect it before that. It’s still a no show, it may arrive, it may not, either way it certainly not a reliable company with regards to online shopping. Off to the local shop next time
0/5 stars terrible communication slow…
0/5 stars terrible communication slow dispatch, inaccurate tracking. Dont be tempted by their good prices!
Expect SLOW delivery!
Awful company, avoid!
Waited 2 weeks for some items which clearly displayed 'quick dispatch', one of those being a fly spray which I was fine with waiting 5 days for, but not 2 weeks!
It is obvious they are a made to order company, they don't have everything in stock until you order, not surprising with how much rubbish they have listed.
Perhaps they should focus on customer satisfaction over influencer ads.
Excellent company in my opinion
Excellent company in my opinion. Had bought an Equidry Bronte Jacket via eBay from them which was despite sending measurements too small. Communication especially with Lyndsey was very polite and efficient. They exchanged the Jacket without any trouble , we just had to wait a little bit passed my daughters birthday but we did not mind. . Many thanks to Lyndsey and Mahesh again!
Simple and easy purchasing process
Simple and easy purchasing process, dispatched quickly and efficiently.
Good Service!
Sorry to give one star - would prefer none! Don't buy from here.
8th May ordered and confirmed.
10th May received this email:
We know you're still waiting to receive your order: GSE********* and want to assure you your order is in our system.
We're working on shipping it from our warehouse as quickly as possible. Rest assured, it will be on its way and at your door in no time.
Thank you for your patience!
- The GS Equestrian & Country Team
12th May emailed to check, as no dispatch email received and got 'auto reply' listing hours of business. O K so they were shut!
13th May No response to my email after open for almost an hour, so telephoned to check, very 'unconcerned' answer 'would be dispatched today'. No explanation of why goods ordered the previous Friday had not been sent by Wednesday. Obviously no apology either!
13th May - 11.00 am this email was sent;
Thank you for reaching out to us. I am happy to inform you that your order is scheduled to be despatched between today and tomorrow.
We understand how important it is for you to receive your order in a timely manner and we have been working hard to ensure that everything is on track. Our team will carefully pack and ship your order to ensure that it arrives safely and in perfect condition.
Once your order has been despatched, you will receive an email notification with your tracking information. This will allow you to easily track your package and know exactly when it will arrive.
If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Kind Regards,
Lottie C
(customer service)
GS Equestrian
H1 Westfield Business Park
Long Road
Paignton, Devon
TQ4 7A
16th May Order finally arrived - 8 days after placing!
This Company only works 'office hours' 9.00 - 5.00 Monday - Friday and clearly very slowly then. Not really up to date with modern internet trading expectations apparently and not at all bothered about taking your money, pretending they're sending your order, but that will only happen when they get around to it. I believe the 'GS' is meant to symbolise 'Gold Star'. Won't be getting any of those from me or any more custom!
Still waiting for my order to arrive
Still waiting for my order to arrive, ordered over a week ago and still not dispatched, I’m gutted as one of my items was to assist with my new pony’s mud fever and now I feel I have let her down in getting her treated as effectively as I would have liked. I’d completely forgotten that I had the same issue last time I ordered from GS equestrian with the delivery of new hay nets taking over 2 weeks I returned them as I had to replace urgently so had to buy at a higher price locally. In future I won’t order again from GS equestrian it’s not worth the saving of a few £ when you really need your items.
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