Hairyworm Avaliações 

2.371
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

ordered item 2 times, both times nothing was delivered and no reply at all from either support via email or their web agent. wouldn't recommend, scam.

Avaliado com 5 de um total de 5 estrelas

Updated: Very pleased with the service received, we originally received cases where the photo faded, but they emailed me for photos and instantly recognised the fault, they replaced these straight awa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi Hairworm Just received my order yesterday Saturday 2/3/2024 photo of my cat/s for both iPads. The Quality to detail was just excellent stitching just everything. And also the quick del... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered an iPad case for my Dad's birthday via Amazon on Friday 09 May and delivery date was given as 13 May, which is already great for a customised item. It arrived yesterday, Sunday 11 May. Both my... Ver mais

Detalhes da empresa

  1. Comércio online
  2. Loja de Souvenirs

Escrito pela empresa

Welcome to HairyWorm. Family run personalised gift store where you can purchase all your fashionable personalized phone cases, iPad cases and many other customised gifts!


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(2.371)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

ordered item 2 times

ordered item 2 times, both times nothing was delivered and no reply at all from either support via email or their web agent.

wouldn't recommend, scam.

10 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

Ordered an iPad case for my Dad's birthday via Amazon on Friday 09 May and delivery date was given as 13 May, which is already great for a customised item. It arrived yesterday, Sunday 11 May. Both myself and my Dad are delighted with the quality of the case, and how the photos have turned out on it. Thank you.

11 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Customer service team is a joke

Customer service team is a joke. Grasping at straws just to not give a refund after I’ve provided evidence that the wrong product was sent to me.

24 de março de 2025
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Hi Alexandra,

I'm very sorry to hear this, we've looked in to the evidence provided and I have replied to you directly so we can resolve this for you.

Kind regards,
Dan
Hairyworm Team

Avaliado com 1 de um total de 5 estrelas

I purchased a phone case last August…

I purchased a phone case last August and inside of case it is now badly worn away . I wrote to customer service and have been advised they don’t have a wear and tear timeframe and offered 25% discount if I bought a new case . I cannot believe that a phone case will not last beyond 8 months . I wrote back again on 4th March and still waiting for response I have now had a response and still can’t believe that a phone case cannot last beyond 8 months , I am retired so usage is mostly no more than 5 times a day

2 de março de 2025
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Hi Diana,

I'm sorry to hear that you are not satisfied with the longevity of the case. As wear and tear and phone usage varies substantially from user to user we cannot offer a guarantee on the lifetime of our products.

Kind regards,
Hairyworm

Avaliado com 5 de um total de 5 estrelas

Great phone case

Had a few phone cases from hairyworm all been great just ordered another. Same Great service same Great cases, will always be getting cases from here many thanks

11 de março de 2025
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Thank you Derek! :D

Avaliado com 4 de um total de 5 estrelas

Personalised iPad case

Order arrived within a week, however the order was wrong, photos had been moved and were overlapping, contacted the company and requested it be sorted asap as it was a birthday present for the weekend, have to say I was very impressed with the response apologies were sent the order was rectified and received within 2 days, excellent customer service and a good quality product.

29 de janeiro de 2025
logotipo da Hairyworm

Resposta da Hairyworm

Thank you Emma!

Avaliado com 1 de um total de 5 estrelas

I wouldn’t recommend Hairyworm to…

I wouldn’t recommend Hairyworm to anyone nor will I be using them again. No customer service whatsoever. Stopped responding when I raised an issue with my order. They’re just after your money!

20 de dezembro de 2024
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Hi Nicole,

I'm sorry to hear that you have not been happy with our customer service, please can you update your feedback to include your order number so I can look in to this for you?

Kind regards,
Hairyworm Team

Avaliado com 5 de um total de 5 estrelas

Fantastic Customer Service

Ordered a personalised leather iPad case for a present. The quality & photo that was transferred onto it was very impressive. Together with great customer service of finding the correct model fit and quick delivery this business goes above and beyond to ensure customer satisfaction. Highly recommend.

3 de janeiro de 2025
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Thank you for the lovely feedback!

Avaliado com 1 de um total de 5 estrelas

No Stars - shocking service for a good which was nothing like what was ordered …

I would have given them no stars if it was possible ...produced a personalised case which bore no resemblance to what I provided them with for my wife's Christmas and then refused to deal with my complaint . Do not order from this company their after sales is shocking.

25 de dezembro de 2024
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Hi Fraser,

I'm sorry to hear that you are unhappy with the item received, as we discussed on email, the photo that was printed on your case was the photo uploaded when the purchase was placed. We have no way of changing this as the sceenshots we shared are directly from Amazons order portal. As personalised items are made to measure and bespoke to each customer we do carry a non-returnable policy on these but given the circumstances that you do not feel this was the photo you uploaded we have agreed to accept this return for a refund. I hope you find this is a fair resolution.

Kindest regards,
Hairyworm Team

Avaliado com 5 de um total de 5 estrelas

Brilliant

Ordered a phone case with my basset hound's photo on it, could not believe how good it came out, absolutely brilliant 😁

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Thank you for taking the time to share your lovely feedback with us!

Avaliado com 2 de um total de 5 estrelas

Mixed Bag

Over the years I have had three cases from Hairyworm. The first one for my mobile phone fitted great and the photo I sent them to use was super. However, the second case I ordered which was for an Apple iPod came with the photo having been cropped and the cut outs for the power/volume controls well, were simply not cut out. The third case came as a gift and this time again the photo that was sent to them was elongated on the cover and yet again the cut outs for the power/volume were not cut out! I won't be having a fourth case off them. Further to the reply from Hairy worm, unfortunately as this item was a gift I do not have the order number.

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Hi Mica,

I'm sorry to hear that you have been dissatisfied with some of your previous orders with us, if you could please update your feedback to include your latest order number so I can look in to a solution for this that'd be great.

Kindest regards,
Hairyworm Team

Avaliado com 1 de um total de 5 estrelas

You took payment at the end of November…

You took payment at the end of November
Still not had delivery

26 de dezembro de 2024
logotipo da Hairyworm

Resposta da Hairyworm

Hi Dave,

I'm very sorry to hear that you had this issue with your first order, I can see you have since reordered from the tracking that the order has reached you successfully.

Kind regards,
Hairyworm Team

Avaliado com 1 de um total de 5 estrelas

I made an order on the 18th December…

I made an order on the 18th December for next day delivery 1-2 working days. My order still hasn’t arrived. I am not happy about this as it’s someone’s Christmas present. I’ve paid extra for delivery to come between 1-2 days and I still don’t have it I’ve been waiting 8 days already.

26 de dezembro de 2024
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Hi Skye,

I'm very sorry to hear this, please could you revise your feedback to include your order number so I can look in to this for you?

Kind regards,
Hairyworm Team

Avaliado com 5 de um total de 5 estrelas

Fab service

Great quality, lots of choices. Really quick delivery. Ordered on sun 22 dec and arrived 24! Fab service, thank you.

22 de dezembro de 2024
Avaliação não solicitada
logotipo da Hairyworm

Resposta da Hairyworm

Thank you for the kind feedback!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais