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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolute disgrace of a company, the 5ft specky wee man of a driver needs sacked and your customer service is shocking you should be ashamed! Bus left 40 mins late and vomit all over the place no air c... Ver mais

Avaliado com 1 de um total de 5 estrelas

We paid £73.95 for 2 return coach tickets and the experience was extremely poorly organised. The outbound bus was around 40 minutes late and despite people having booked and paid tickets, ther... Ver mais

Avaliado com 2 de um total de 5 estrelas

The coach assigned to us from Aberdeen to Glasgow on a day where it was 22-28 degrees had no air conditioning. The backup option - opening the roof’s vents - was also not working. Absolute hell on the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was slightly apprehensive after booking given the existing reviews, however cannot rate them highly enough! Went to catfish from East Kilbride yesterday, driver and staff were extremely pleasant and e... Ver mais

Detalhes da empresa


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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2,1

Todas as avaliações

(75)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I have to give this company 5 stars it…

I have to give this company 5 stars it was my first time using the service I found the whole experience flawless with very friendly staff even though it’s a large company the organizers still found time to answer text messages from a mobile phone as well as calls I am sure they would of been very busy on the day of my event colourfest 2023 buses arrived on time and departed on time.
Well done happy bus

5 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Booked return but from Bellahouston…

Booked return bus from Bellahouston Park for Muse in Glasgow on 23rd June. Happy to take my money but sent no email confirmation or e-ticket, and it seems from other reviews I’m not the only one. Have contacted them for a refund, but no reply. I’d call it terrible service, but it’s no service at all. AVOID.

23 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

One star is too much AVOID

One star is too much! Loads of Arctic Monkey fans left at Bellahouston for over an hour and a half, no buses, looked like they were operating 2 single deckers and on megabuses only. Some rep with a megaphone states there had been a major incident in Glasgow and that why the buses weren't getting through. Total lie and irresponsible and stressed my young daughter and pals out. I googled-nothing had happened. They'd also took lot of bookings for jouneys back on the night and oversubscribed when they had hardly any buses anyway. Loads of people missed connections all over the country - back too late for trains and citylink hadn't put any extra travel in for concert goers. Never again. We had to get a relative to drive through at 3am to get us because of this pathetic service.

25 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely Useless.

Absolutely Useless.
Instead of driving from Dundee to Glasgow, which is what we paid for, it went from Dundee to Cupar after leaving 40 minutes lates!when we left cupar we ended up going back because the driver forgot to pick up passengers.Then went over the forth Bridge and up the M8, in rush hour traffic so our trip from Dundee to Glasgow took around 4 1/2 hours😂
Never again!!!To be fair it's not the drivers fault, it's the route he's given, I think?

27 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No response from customer service

Bought 2 tickets for muse in Glasgow. They took my payment but never sent us a ticket or order details. Tried emailing and phoning but got no response. Ended up getting the train which was 1 quarter of the bus price. Terrible customer service

23 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not a very ‘happy bus’ anyways!!

Yesterday I was on a bus for arctic monkeys in Glasgow, a girl had accidentally dropped her bottle on the floor but as everyone was tired she wasn’t in a rush to pick it up. When the bus stopped at one of the drop off points the driver said “I thought I told yous to put the rubbish in the f*** bin man.” - Also, before departure from Glasgow a boy asked the driver if he stopped at a specific place (I can’t remember) and the driver said “what does that sign there say big man” in such a sarcastic but nasty tone. Bus was also 15 minutes late to pick us up and no music played whatsoever when in the way to a gig… certainly not a ‘happy bus’ I was in.

I also had accidentally bought two tickets, one that I didn’t need and emailed the company and never received any word back never mind my refund!

25 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Totally disorganised

Totally disorganised! No buses after Muse concert, queue of people waiting over an hour for a bus that had been pre paid. Would have been quicker to walk!

24 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give it a 0 I would

If I could give it a 0 I would. Didn't turn up before getting to a big event and had to get a taxi. Then on the way back after the event to South West Scotland they said they were going to glenrothes and Edinburgh instead of taking us back to east kilbride. Clearly 17 of us weren't ever taken into account and never a bus from and to east kilbride was ever planned. You have 17 very angry passengers who will be demanding compensation
NEVER USE THOS JOKE OF A COMPANY AND GOOGLE IT. YOU WILL SER WHAT IT COMES UP WITG

27 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company owner does not have a spine at…

Company owner does not have a spine at all. Despicable horrible people that don't care if you have payed them money and they provide you absolutely nothing. Nothing more than scum of the earth money stealers. Please don't fall for any of their traps people your all better than this.

1 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute rubbish company booked for…

Absolute rubbish company booked for concert in Glasgow from Livingston the bus was over an hour late picking us up I did know intill another passenger said and they changed the pick up point didn't get told so was stranded in Glasgow took 2 hours to get a taxi home and cost me another £65 after paying £83 for happy bus they dont care about people missing the bus they just want your money bunch off crooks.Phoned them about it and they just said I would have take it up with the bus operator no help what's so ever.
I will never use this company again😡

24 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We got the happy bus to party at the…

We got the happy bus to party at the palace from Glasgow 13/8/22. Our driver was amazing and dropped my pal and I in Paisley as there was not any buses leaving from Paisley. The bus and toilet were spotless and the driver was a true gentleman. Thanks again your kindness was truly appreciated.

21 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible Service

Used for recent Ed Sheeran gig at Hampden Park. Terrible service right through from very late buses (at pick up and drop off), erratic driving and the worst was the customer service when trying to understand where bus was and response to feedback after. Happy Bus benefited from recent rail strikes but Owners were less than bothered about the service provided and only about pocketing money it appears. See their responses to any negative Google reviews.

I just hope they take the poor reviews board and aim to provide a good service for paying customers and learn from their mistakes as any honest and decent company should. I would advise to stay clear as they currently operated.

6 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not use this company!

Absolute disgrace of a company I would not recommend using them ever. I purchased a ticket to travel from the Hella Mega Tour at Bellahouston Park back to Glasgow central station. Unfortunately I couldn't make the bus due to COVID-19 and not wanting to infect fellow passengers. I gave the company plenty of notice that I couldn't make it, but point blank refused to refund me for the ticket I wouldn't be able to use. Shocking customer service.

1 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give 0 stars I would

If I could give 0 stars I would. My wife and I booked on a bus to go to Ed Sheeran from Perth to Hampden. A bus load of people waiting to for the bus which didn't turn up - instead 4 taxis appeared which could only carry 32 people, leaving the rest behind. Absolutely no communication. There was a bus put on at the end for the return journey, but no communication that there was going to be one and we found it by accident. Heard there were similar problems with a bus coming from Dundee and judging by FB and taxi driver comments, not the first time this has happened. Shambolic experience and definitely wont book again

17 de junho de 2022
Avaliação não solicitada

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