Přátelé, právě jsem otevřel krabici s dodanými brýlemi Julbo Legacy Reactiv 2-4. 1. krabici jsem převzal s přeříznutou lepící páskou. 2. uvnitř jsem nalezl brýle volně polo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have to be brutally honest here; the site did not look that legit at first glance (weird translations, too-good-to-be-true prices, etc.), and I was quite hesitant to give it a try. And Trustpilo... Ver mais
A empresa respondeu
Objednávala jsem boty. Na první pokus jsem objednala podle doporučení o číslo větší,ale i tak byly těsné. Vrácení ale proběhlo naprosto v pořádku. Nástupovky o dvě čísla větší už padnou. Na delší túru... Ver mais
A empresa respondeu
I appreciate speed and process of delivery and the fact that the real product 100% meets product description. The only reason not to give 5 stars is the fact that I had a problem with chosen payme... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos para esportes ao ar livre
- também em
- Esportes Radicais
- Loja de acessórios para bicicletas
- Loja de artigos esportivos
- Loja de esportes de inverno
Sobre Hardloop
Escrito pela empresa
Hardloop zastává názor, že život je lepší venku.
Turistika s rodinou, lyžování s přáteli a posezení u ohně jsou nutné pro životní rovnováhu.
Rádi poznáváme nová místa, nové lidi a nikdy si nenecháme ujít příležitost podělit se o své nadšení pro dobré vybavení a náročné trasy.
Proto už od roku 2015 pomáháme začátečníkům i vrcholovým sportovcům najít to nejlepší vybavení pro dobrodružství a chceme v tom být nejlepší!
Informações de contato
17 avenue du pré de challes, 74940, Annecy, França
- +33 1 84 67 14 24
- hello@hardloop.com
- hardloop.cz
3,9
Muito Bom
972 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Hardloop
Hello David,
Thank you so much for your fantastic feedback! 🌟 Your recommendation means the world to us, and we're thrilled to hear everything went smoothly. Can't wait to have you back with us on your next adventure! 🏞️
Best wishes,
Antonin – HardGuide
Pekny produkt za supr cenu,dorucovaci…
Pekny produkt za supr cenu,dorucovaci doba oki.
8 de abril de 2026
Resposta da Hardloop
Dobrý den, Natálie,
moc děkujeme za Vaši recenzi a nadšení! 😊 Jsme rádi, že se Vám model Columbia Jasper Ridge líbil a že dodání proběhlo bez problémů. Těšíme se na brzké setkání při dalších outdoorových dobrodružstvích! 🌲
S pozdravem,
Mathilde – HardGuide
Quick delivery.
I was considerably suspicious about the e-shop as it may not feature the latest slick design and basically falls back into a generic template many times used for scammy shops. Then I googled some references and decided to try it and everything worked out fine.
HMU if you need some platform change or redesign.
2 de abril de 2026
Resposta da Hardloop
Hello Jakub,
Thank you so much for your fantastic feedback! 😊 We're thrilled that everything worked out well and that you took a chance on us. The Birkenstock Arizona Eva is indeed a great choice for your outdoor adventures. If you ever feel like exploring new trails, we're here to support you! 🌲
All the best,
Romain – HardGuide
Resposta da Hardloop
Hello Peter,
Thank you for your positive feedback! 😃 We're thrilled to hear that you found our selection great and enjoyed the ease of ordering. We apologize for the delay in delivery, and we're continually working to improve this aspect. Your Mountain Hardwear Polartec will surely be a great companion on your next adventure! 🌲
Sportingly,
Guillaume – HardGuide
Resposta da Hardloop
Bonjour,
Un grand merci pour votre avis fantastique ! 😊 Nous sommes ravis de savoir que tout s'est déroulé parfaitement. Au plaisir de vous voir bientôt pour de nouvelles aventures en plein air ! ⛰️
Sportivement,
Sixtine – HardGuide
The purchase OK, longer delivery time
The purchase itself went without a problem, only the delivery time was longer than declared. However, information about the location of the package and the delivery date delay were properly communicated.
31 de março de 2026
Resposta da Hardloop
Hello Standa,
Thank you for sharing your experience with us! I'm glad to hear that the purchase went smoothly, even if the delivery took a bit longer than expected. 🚴♂️ Your Poc Kortal will definitely be worth the wait on your next adventure. If there's ever anything else we can do for you, please let us know.
Adventure awaits,
Blandine - HardGuide
Mein pakett mit Hundgeruest ist immer…
Mein pakett mit Hundgeruest ist immer nich amgekommen!! Warum? Bitte auf deutsch schreiben. Danke
24 de março de 2026
Resposta da Hardloop
Hallo,
Vielen Dank für Ihre Rückmeldung! 🙏 Leider konnte der Transporteur die Zustellung nicht erfolgreich abschließen und hat das Paket an unser Lager zurückgesandt 🏔️. Wir bieten Ihnen daher zwei Lösungen an: Wir senden das Paket erneut an Sie (innerhalb von 7 bis 14 Tagen nach Erhalt bei uns) oder wir erstatten Ihnen den Betrag vollständig zurück, sobald das Paket bei uns eintrifft. 🌲
Sportlich,
Antonin – HardGuide
Resposta da Hardloop
Dobrý den, Barbora,
Velké díky za vaši skvělou recenzi! 😊 Jsme nadšeni, že vše proběhlo v pořádku. Vaše nové Topo Athletic Mtn Racer 4 budou skvělým společníkem na vašich budoucích dobrodružstvích. Těšíme se na vaši další návštěvu na našich stránkách! 🏞️
Sportovně,
Blandine – HardGuide
Resposta da Hardloop
Hello,
A huge thank you for your fantastic feedback! 😊 We're thrilled to hear that you appreciated our delivery service and product quality. Here's to more adventures and explorations together! 🏞️
Best regards,
Sixtine– HardGuide
Resposta da Hardloop
Dobrý den,
Moc děkujeme za vaše fantastické hodnocení! 😊 Jsme nadšení, že jste byl spokojen s rychlým vyřízením. Těšíme se, až vás opět uvidíme na stezkách dobrodružství! 🏞️
Sportovně,
Sixtine – HardGuide
Thank you for very smooth and pleasant…
Thank you for very smooth and pleasant shopping. Goods arrived than expected. Very nice!
24 de março de 2026
Resposta da Hardloop
Hello Petra,
A huge thank you for your wonderful feedback! 😊 We're thrilled to hear that your shopping experience was smooth and exceeded your expectations. Looking forward to seeing you back on the trails soon! 🏞️
Best regards,
Antonin – HardGuide
Bez problémů celkem rychle dodání vše v…
Bez problémů celkem rychle dodání vše v pořádku.
24 de março de 2026
Resposta da Hardloop
Dobrý den, Tomáši,
moc děkujeme za Vaši skvělou recenzi! 😊 Jsme rádi, že Vaše zážitky splnily Vaše očekávání. Ať je Vaše další dobrodružství plné objevů a nezapomenutelných výstupů! 🏔️
S pozdravem,
Romain – HardGuide
Resposta da Hardloop
Hello Denis,
Thank you so much for your fantastic feedback! 😊 We're thrilled to know that your purchase was safe and as expected. Your satisfaction fuels our passion for adventure. 🌄 We hope to see you again for your next outdoor journey!
Best regards,
Théo - HardGuide
item was not deliverd
23 de março de 2026
Resposta da Hardloop
Hello,
Thank you for your message and for letting us know your order has not been delivered. We have started an investigation with the carrier to get more information about your package. As soon as we have an update, we will inform you right away.
I remain available if you have any questions in the meantime.
Guillaume - Hardguide
I am satisfied with the product, but again…
I am satisfied with the product, the store's communication and the delivery date. But again - the shipping packaging arrived in a completely dilapidated condition (did not affect the product). Please think about it.
20 de março de 2026
Resposta da Hardloop
Hello,
Thank you so much for your feedback! 😊 We're delighted to hear you're satisfied with your experience. We apologize for the condition of the packaging and will certainly look into it. We hope to accompany you on many more adventures! 🌄
Kind regards,
Guillaume – HardGuide
I recommend it!
The item arrived within the company's stated timeframe and in good condition. My expectations were met. I ordered it for my wife, and she's very pleased, which is very important!))
17 de março de 2026
Resposta da Hardloop
Hello Mykhailo,
Thank you so much for your fantastic review! 😊 I'm thrilled to hear that the Moon Boot Park Sneaker Boot met your expectations and that your wife is delighted with them. It's wonderful to know they arrived in perfect condition. Looking forward to accompanying you both on future adventures! 🏞️
Best regards,
Arnaud – HardGuide
First of all Hardloop has a huge…
First of all Hardloop has a huge variety of products and therefore I was happy that I found what I have been looking for some time. Their prompt communication was far beyond my expectation.
Simply great company.
17 de março de 2026
Resposta da Hardloop
Hello Ladislav,
A heartfelt thank you for such a fantastic review! 😊 We're thrilled to know you found what you were searching for and that our communication exceeded your expectations. Looking forward to seeing you on your next outdoor adventure! 🏞️
Best wishes,
Mathilde – HardGuide
Short delivery time to Czech republic
Short delivery time to Czech republic
good product description
17 de março de 2026
Resposta da Hardloop
Hello,
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear about your satisfaction with our fast delivery and clear product descriptions. We hope to accompany you on many more adventures through the trails and mountains! 🏞️
Best wishes,
Guillaume – HardGuide
Nakup proběhl v poradku, zboží super
16 de março de 2026
Resposta da Hardloop
Dobrý den, Renato,
Srdečně vám děkujeme za vaše skvělé hodnocení! 😊 Jsme nadšení, že váš nákup proběhl hladce a že jste se zbožím spokojena. Merrell Accentor je skutečně výbornou volbou na dobrodružství v přírodě. Těšíme se na vaše budoucí výpravy! 🏞️
Sportovně,
Guillaume – HardGuide
Nepodarilo se dorucit
6 de março de 2026
Resposta da Hardloop
Ahoj Leoši,
děkujeme za vaši zprávu. Omlouváme se za vzniklé potíže s doručením zásilky.
Balíček, který jsme vám odeslali, se nepodařilo doručit a byl nám vrácen zpět jako odesílateli. Jakmile jej obdržíme zpátky, automaticky zahájíme vrácení peněz na váš účet. O průběhu vás budeme informovat.
Zůstaňte nám k dispozici pro další otázky. Ať vám příště balíčky dorazí s větším štěstím! 🏔️
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.