Harland Clarke Avaliações 117

I placed my reordered on 6 June for business checks. Simple nothing but basic business checks. They don't offer free tracking and after 17 days they say they were shipped with a delivery of 21 June. That was 3 days ago and no checks. Support is automated and tells you the same thing and then hangs up. No contact, no checks and the update on line states maybe July they may arrive? No tracking, no info, no CHECKS.

If I could given them zero stars I would, they are that bad. I ordered checks on June 2nd 2024 through my financial institution. On June 10th I received an email the order has shipped. We have now June 19th and I still don’t have the checks. Estimated delivery date passed as of yesterday the 18th.

I ordered standard shipping because the checks are already overpriced with $26.69 with Tax for 40 checks.

I have ordered checks through my bank numerous times before and never had a problem. I did use shipping without tracking back then as well and checks arrived within 10 days max.

I have learned my lesson and will never order checks from Harland Clark through my bank ever again.

I placed my order for my clients checks three times. This was to have been a courtesy order for my client and he was not to have been charged. On the third attempt, the Harland Rep said that he would pick up the cost due to the inconvenience and delay. He also sent them over night, which worked. Unfortunately, my client was then billed for the order! In calling in to Harland, which is a horrible experience all on it's own due to their poor quality phone tree, I received poor quality and rude service. When I asked for a supervisor, to which I was told that there wasn't one. I asked to be placed on hold until one was available. At last count, I was on hold for 17 minutes and waiting.....

Contacted them about check order, they keep saying they don't recognize my routing number. I've had the account 15 years with USAA.

The last time I ordered checks was 2018. I got 100 checks for $6.15. I misplaced 2 books so went to the bank to place an order because some information had changed. I ordered on 5/17/2024 and received on 6/7/2024. I received 80 checks and was charged $27.60. I was expecting an increased in price but not a $21.00 increase. This will be my last order from them. I can order checks from other companies and get more checks for less money. This is a rip-off.

unrequested Harland sent me an order of checks for a closed account. I had already opened a new Money Market account and requested checks per my bank(Synchrony) instructions. Received them .

A week later, whole new set of checks received with the closed account #. Wasted hours dealing with customer service at Harland. NO LIVE AGENTS. Put in all my acct. and routing #'s and line goes dead, no agent , were told very busy for two days.

Shame on the banks and credit unions for using such a terrible service for their checks. You pay extra for tracking and all you get is "en route". The tracking is useless. My tracking has been showing Salt Lake City to Bountiful for a week with no estimated date of delivery. These cities are not that far apart. They use DHL which hands it off to USPS and DHL tracking is terrible. They should refund customers who paid for tracking that they are not getting.

Their phone tree is ridiculous and hangs up on and doesn't understand what you submit if you interrupt the IVR. I called back 4 times and got disconnected each time. I need my shipping information since I never got an email with it and can't access their "portal" for some reason.

We needed checks quickly and had run out, we ordered new checks & had to rush them . We ordered the checks on 05-05-2024 & had them today 05-10-2024 this quick turnaround saved our butt!! We have used Harland Clarke before for our needs & will be using them again.

Don't order from these clowns . Ordered checks supposedly shipped on the 15th it's may 8th no checks super difficult to get someone on the phone just terrible customer service. Save your sanity and leave These clowns alone

I had some problems with my bank and the stamp I ordered, but Shalay solved my problem and did it quickly. This experience was perfect in every way.

20 minutes to get a live, warm body on the phone!!! Kept going round and round in the freaking cycle and getting disconnected multiple times!!!!!!!!!!!!!!!!
PLUS, $40 for 80 checks?????
INSANE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Terrible company. Overcharges. How do these people sleep at night and take care of their kids running such a bad company?

My chewcks neer arrived Ordered 11/15/2023, supposedly mailed 11/17/2023 with DHL but the tracking number was for USPS. They are marked as delivered but they never arrived. This happened with an order 2 years ago. Then I could fincd a human to fix it. This time I have only gotten software on the phone telling me how I can pay for another order but not how to find out waht happened to my chescks and get them sent in a way that they will arrive

Zero stars. They took money from my bank account and never sent the checks I ordered. I contacted their “customer service”. They just send me the same automated email telling to call an automated number which tells me to call my bank which makes NO SENSE. I will get my money back from these thieves. I don’t care if I have to report it

They do not answer the phone for customer service. Placed an order and never received checks.

Horrible experience :-( I accessed H-C via an email from Quicken, since I occasionally print business-size paper checks using Quicken. The checks were given an estimated delivery of two weeks. One month later no word, no delivery, nothing, nada. I went to the site to contact customer service, there's no phone number or on-line chat, only a form buried on some support page. I sent a message requesting the status of my order and never received a response. A week later, though, I went back to the Orders page on my account page and found the order status was "Cancelled" - with no explanation (grrr!) The only positive outcome of my experience was that they didn't charge my card for the submitted order (whew!) OK, I'm done! I'll look for a different supplier who actually wants my business and can actually deliver an order!

If it were up to me there would be no stars! I have been ordering persoanl checks from you guys for yrs but since ive moved and changed my address y'all have completely lost your damn minds! Since i moved ive ordered checks 3 times and guess what NEVER HAVE I RECIEVED MY ORDER ON FREAKING TIME.......IVE HAD TO REORDER EVERY SINGLE FREAKING TIME.......HOW CAN YOU MISTAKE KANSAS CITY MISSOURI WITH NORTH CAROLINA, TENNESSEE ST LOUIS MISSOURI FROM TEXAS? LIKE OTHER PEOPLE I NEED THOSE CHECKS WHEN THEIR SUPPOSE TO BE HERE......THIS LAST ORDER WAS DONE ON AUG 28TH IT IS NOW SEPT.23rd I CALLED CUSTOMER SERVICE THEY TOLD ME THEY'LL HAVE SOMEONE CALL ME....NO CALL BACK! WHERE THE (BLEEP) ARE MY CHECKS? IM SICK OF THE(BLEEP)!
This review is done by a gurlfriend thts tired of seeing my boyfriend stress out(he's got high bp btw)evry single time he orders checks! This is a problem that obviously needs to be paid attn to not by some foreign customer service rep but by the damn CEO of the company......i don't give a damn how long y'all hve been in business SOME DAMN BODY NEEDS TO GET OFF THEIR LAZY RICH BUTT AND DO SOMETHING MORE PRODUCTIVE!

Wish I read the reviews to start with. I ordered checks through them as my bank recommended. I even paid extra for the tracking. USPS said they were delivered but they were not. Absolutely can not talk with a live person at Harland Clarke. Get caught up in their automated system and when you think you are being connected to a live person, the system tells you to go to their website and hangs up. No luck with USPS either. Can not get a response there. Best if you do not order from this site.

My initial order was not delivered because of an incomplete address. I called them to re-order and was told I would have new checks in a week.
After two weeks I tried to call and just selected anything in the menu to be able to talk to a human being. I was told that my order was on hold because my bank needed to verify my address. If I hadn’t called, I don’t think I ever would have known this and my checking account was already debited for the checks that I had ordered. Their website is pointless and their phone system is absolutely awful. Many times they just disconnect you, so you have to try and choose some thing like “cancel my order” so that you get to talk to a real person. I will never order from them again and I also told my bank that they are horrible to deal with.