Ich habe einen Hundetracker gekauft, dieser war defekt. Für Hardware sowie 2 Jahre Zugang zur App habe ich insgesamt 140€ bezahlt. Ein gängiger Betrag für diese Produkte. Webseite etc auf Deutsch. Be... Ver mais
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Veja o que dizem as avaliações
Ich hatte ein Produkt bestellt und bezahlt, musste jedoch aus persönlichen Gründen den Kauf stornieren. Hatme hat sich sehr nett erkundigt und mir anstandslos und schnell mein Geld zurück überwiesen.... Ver mais
Objednal jsem si z nabídky pánské boty. Doručení proběhlo v pořádku, jen velikost mi nevyhovovala. Po skontaktu se zákaznickým servisem jsem dostal nabídku si je ponechat a za výraznou slevu mi pošlo... Ver mais
Mein Paket wurde aufgrund meines nicht am Briefkasten aushängenden Mädchennamens nicht zugestellt und einfach direkt zurück geschickt. Trotzdem wurde ich vom Unternehmen angeschrieben und gefragt... Ver mais
Detalhes da empresa
Escrito pela empresa
Hatme ist eine führende Online-Shopping-Website, die sich auf den Verkauf hochwertiger Produkte in verschiedenen Kategorien wie Kleidung, Schuhe, Elektronik, Werkzeuge, DIY usw. spezialisiert hat. Wir sind stolz darauf, deutsche Kunden zu bedienen, mit einer jährlichen Gesamtverkaufszahl von über 1 Million Stück, um unseren Kunden qualitativ hochwertige Produkte zu bieten.
Informações de contato
Alemanha
- customer@hatme.de
- hatme.de
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Habe versucht zu bestellen
Habe versucht zu bestellen, war noch nicht völlig abgeschossen und Verbindung ist zusammengebrochen. Also habe ich noch mal angefangen und die Bestellung hat funktioniert. Blöd war nur, die abgebrochene Bestellung hatte doch funktioniert und beides wurde abgebucht. Nach der schriftlichen Reklamation hat der Kundendienst sofort reagiert. Vielen Dank dafür. Hoffentlich kann ich mich bald für meine Bestellung freuen.
The customer support experience
The customer service support (via their email address) during my ordering experience was prompt, very respectful and accommodating. If you experience an issue with ordering or any other issue, I recommend emailing support.
Hervorragend und Super‼️
Schnelle Lieferung, gute Qualität und besonders hervorragender der Kundenservice. Sehr schnelle, kompetente und freundliche Beratung und auch sehr positive Lösungen, ich bin begeistert und würde immer wieder in diesen Shop bestellen. Nochmals vielen Dank‼️😊
Offre de produits innovants…
Offre de produits intéressants innovants, livraison rapide avec suivi de commande . Ajustements possibles pour la livraison . Efficacité et rapidité de réponse aux questionnements sur une erreur de taille .
Once the issue is resolved I will right…
Once the issue is resolved I will right a review. So far communication has been done in a timely fashion.
Communication to customers -IMPORTANT
I ordered and paid for 2 same items Bra-Tank - one beige and one black, size medium. Paid $60.73
They were so small, i requested a return and to send an extra large for both. I was told to not return and they would send replacements for 9.99 shipping. I don't like that I am being charged another shipping, but accepted the terms. II am awaiting the replacements. Need a response from the company when shipped.
A problem was solved quickly.
Great Service
I had a problem with my order and it was handled quickly and prificiently.
Je ne pourrai donner mon avis que…
Je ne pourrai donner mon avis que lorsque j aurai reçu mon retour difficile de donner un bon avis sans pouvoir essayer
Initially had some issues with sizing
Initially had some issues with sizing, but they responded quickly and made it right!
The delivery of the products was really quick
The delivery of the products was really quick. Unfortunately one them was faulty, but the other is working really well and I am very pleased with it.
I have had great customer service to my emails even though I sometimes do not understand clearly what has been on offer. I finally understood what was being said and I am happy with the kindness shown to me and things being fully explained to me. Their replies to my emails were also very fast too.
Best Customer Service
The customer service is friendly and cooperative. My purchase was too small and they didn't have a problem sending me a larger size, but told me to keep the wrong size to give it to someone else. That's a 5 star in my book.
Pleased with the product.
Communication so far was good
Communication so far was good. Hoping the replacement tank tops fit me better. Sizes run small.
Hatme hat gleich auf meine Rekl. reagiert
Hatme hat gleich auf meine Reklamation reagiert und
Ersatz angeboten. Lief alles zu meiner Zufriedenheit und man kann Hatme wirklich empfehlen
The company was very easy to work with…
The company was very easy to work with when I needed to change sizes.
I ordered from Heonai correction…Knee pillows/snore pillows
I ordered from Heonai correction pillows anti snore pillows,tried them and could"nt get used too them and emailed Heonai and they were so helpfull and very understanding,that i did"nt get on with them and that i wanted to return them.They were very helpfull all the way when contacting them for return addresses and they kept in touch all the time until they received there goods back.I would recommend this company and use again.
Trotz eines Bestell-Fehlers
Trotz eines Bestell-Fehlers, den ich gemacht habe, haben sie super reagiert und mir das Geld zurückerstattet.
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