Hatme Avaliações 992

Objednal jsem si z nabídky pánské boty. Doručení proběhlo v pořádku, jen velikost mi nevyhovovala. Po skontaktu se zákaznickým servisem jsem dostal nabídku si je ponechat a za výraznou slevu mi pošlou dle mého výběru jiné s požadovanou velikostí. Mohu pochválit, že vyřízení proběhlo rychle a bez problémů
Macourek

Ich wurde vom Unternehmen HH Europa auf meine doppelte Bestellung hingewiesen und die Rückerstattung zeitnah veranlasst.
Danke

Grössenangaben passen nicht, Schwierigkeiten beim Umtauschen

Hatme has really great products! And the customer service is exceptional!! A lot of different products to choose from.

Die Ware ist wie beschrieben und ziemlich schnell eingetroffen ;-) Werde wieder dort einkaufen.

Rapide propose une solution quand le produit ne convient pas

Ordered ultrasonic toothbrush which stopped working after a couple of months,after emailing the help line they are sending out a replacement

Cannot fault the speed and efficiency of the customer support team

Suite à ma demande d'annulation de ma commande effectuée par erreur, je suis pleinement satisfait de mes échanges avec le vendeur.
Je recommande mais reste pour l'instant en attente du remboursement sur mon compte

Mein Paket wurde aufgrund meines nicht am Briefkasten aushängenden Mädchennamens nicht zugestellt und einfach direkt zurück geschickt.
Trotzdem wurde ich vom Unternehmen angeschrieben und gefragt ob ich es nicht doch bekommen möchte.
Ich habe mich sehr darüber gefreut da ich das Paket unbedingt haben wollte.
Sehr freundlicher und unkomplizierter Kontakt, vielen Dank dafür

Morning I received my order but it was faulty. Initially I was informed by e-mail that the buttons may be the wrong way round? In the end I was informed I could have a full refund if i returned them at my expense, but that returning may not be advisable because they may get lost in transit. In the end I got my refund so cant fault Customer Service even though I kept getting e-mails from 2 seperate addresses and upto 7 at a time.

Hatmeo responded immediately to my questions, and we are enjoying our ultrasonic toothbrushes very much and feel that they are helping our mouth and gums.

Parfait. Service après-vente, très efficace.

I would give a ZERO if the option had been there.
Ordered a pillow which was sent via YODEL who delivered it (on 10.10.2025) to someone else, providing "proof of delivery" with the parcel turned over so the address label (with MY address on it) would not appear on the delivery photo. In other words, there is no real proof of delivery. YODEL advised that the contract they have with this seller states that the seller will refund the customer in the event that parcels go astray. YODEL finally admitted delivering to the wrong address on 21.12.2025.
We are now in February 2026 and the seller still refuses to refund me so I remain £39.99 out of pocket.

I purchased foot massager. But spoke to go and it wasnt adviced. So emailed customer service and Mia resolved the problem promptly. Full refund being paid back.

The ultrasonic toothbrush was wonderful. My gums were a better pink and teeth cleaner and smoother overall.
When the charger didn’t work Hatmeo offered a replacement.
Very impressed with product and customer service.
Thank you Hatmeo

The USB cable or USB charging base was defective when I received my original 360 Degree Intelligent Electric Toothbrush with Cold Light, which meant that I could not charge my 360 Degree Intelligent Electric Toothbrush with Cold Light.

Now I am excited to have received my replacement 360 Degree Intelligent Electric Toothbrush with Cold Light, and the USB cable and/or USB charging base works as advertised.

Also, the 360 Degree Intelligent Electric Toothbrush with Cold Light is a very nice and fun addition to my daily dental brushing and flossing routine. I thank Hatmeo and their customer service staff for generously resolving my issue and sending me a replacement 360 Degree Intelligent Electric Toothbrush with Cold Light! Therefore, I highly recommend the 360 Degree Intelligent Electric Toothbrush with Cold Light!

Paula Santos
San Francisco

First glass customer service respond quickly when had any queries

'Hatme' I rate positively. The ordering goods is easy and understandable. Delivery very fast. Communication with support immediate and positive. I recommend this store.