Headset Hut Avaliações 

13
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Detalhes da empresa


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

13 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(13)

11 avaliações nos últimos 12 meses

Escreva uma avaliação

Nós verificamos as avaliações

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service - Dan was great. I'm now the proud owner of new-looking old Bose headphones thanks to Headset Hut and feeling super proud of myself for mending them rather than adding to landfill. Definately recommend.

4 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Bought some new ear cushions for my very battered headphones. Arrived in a couple of days and am so pleased with the result. Completely fuss free.

27 de junho de 2026
Avaliação não solicitada
logotipo da Headset Hut

Resposta da Headset Hut

Thanks Jacky for your review, glad you are happy and they arrived super quickly - a big benefit of us being based in the UK :)

Avaliado com 5 de um total de 5 estrelas

First time using this company & I must…

First time using this company & I must say it was amazing. The product I ordered was a a great price & order was processed quickly with updated information throughout. I would definitely recommend & order from them again . Keep doing what your doing Headset Hut

24 de junho de 2026
Avaliação não solicitada
logotipo da Headset Hut

Resposta da Headset Hut

Thanks so much for your kind review Tracey! Glad you got the item quickly and your headphones are a little closer to like new. A pleasure to have been a help in keeping your headphones alive for awhile longer :) Dan

Avaliado com 5 de um total de 5 estrelas

Top notch products and customer service

The website has a great selection of products that replicate well-known brands, but at the fraction of the price. A snaferro during ordering meant I ordered a case and inserts for the wrong make of Bose headphones . I sent an email to Dan in customer services, and he helpfully said this isn't a problem, and sent replacements without question, as well as a return label to return the original order. The product is great - it feels like I have a new set of headphones, and Dan provided exemplary customer service throughout. Other companies take a leaf about of The Headsut Hut, this is what you should be doing!

4 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service - I hope they pay tax!

4 March - order placed and confirmed.
5 March - despatch notification.
6 March - Royal Mail confirmed despatch and delivery date.
7 March - received (small) package.
Half hour later - new pads installed. Headphones looking tidier than they have for years.

I was concerned that they might be noticeably crap quality, might be difficult to install, or might take forever to arrive.

They feel decent to me (my old pads have been a mess for months - I can’t remember what they were like originally), were easy to install, and arrived in 3 days.

There are lower prices quoted on other sites. I chose this one because it has an identifiable registered address in London, a named director / shareholder, and decent reviews mentioning good customer service from ‘Dan’.

I just hope Dan - Daniel Steven Brown according to Companies House - pays tax, unlike Amazon etc.

7 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality and prompt delivery and query responses

Very prompt and quick delivery. The item was exactly what was needed and matched exactly, despite me thinking there was an issue with the cap. It turned out a tiny piece of broken plastic from my old cap was blocking the switch (seriously had to get a digital microscope out to see!!) Got in touch with Dan who responded quickly to potential issues and helped troubleshoot. Was very gracious when I told him it was an issue on my end and not theirs.

The part looks exactly like it should and fits well (with obstructions removed 😆)

4 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product and excellent customer service

I ordered new headphone pads and the order was processed and delivered very quickly. However, I found we had been sent the wrong ones, so contacted Dan at Headset Hut by email - how he (swiftly) handled the contact and resolved the problem was exemplary. I soon had the correct pads, with the originals in the post back to Headset Hut (pre-paid). The new pads attached easily and are more comfortable than the originals.

The resolution process itself was a joy, with swift, friendly and helpful responses from Dan. Some years ago, I was a Customer Focus Manager for Virgin Megastores, a company that (at that time) went to great lengths, and expense, to train and put in place processes that were truly customer focused and effective. As a consequence I have a pretty rounded appreciation of what constitutes good service and what it takes to achieve it - I believe a company can only be fully appraised after experiencing their complaint/issue resolution process. Dan and Headset Hut definitely ticked all my boxes, as their process left me feeling valued and heard. Combined with the quality and value of the product, I would not hesitate to recommend them or use them again.

21 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick prompt service

Quick prompt service, ordered the wrong colour and emailed a request to change to my preferred colour. Not a problem. Corrected and dispatched promptly. Staff friendly and attentive. Highly recommended. Thanks 👍

20 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A truly excellent service and product…

In every way, a truly excellent service and product. Particular thanks to Dan for sorting out an ordering problem caused by me! Dan swiftly dealt with the issue and put me right on the product needed. Communication was clear and friendly and everything dealt with in very good time. I could not recommend this company more. Thank you!

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Headset Hut

Resposta da Headset Hut

Thank you so much Ed for your very kind review. Very glad to be of service to you :)

Avaliado com 1 de um total de 5 estrelas

Terrible knockoff ear pad replacement…

Terrible knockoff ear pad replacement for AKG N700NC M2. They most likely buy them cheap from Aliexpress or Temu, and resell it for much more. The hinges are identical to the one i ordered the first time from Aliexpress and they are too small, hence why they don't fit. The earpads' construction feels the same as the Aliexpress one as well. Terrible, and disgusting.

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delivery is a bit slow, but otherwise great shop

My shift key for my keyboard was broken and no one seems to have replacements, including Logitech themselves. Luckily I stumbled upon Headsethut. With no reviews on here and no one really talking about the site, I wasn't sure if it was genuine or not, but I figure since it was such a (reasonably) low price, I'd give it a try and just accept the loss if it didn't come and write a review here, if it did.

Nothing ever appeared at RoyalMail for the tracking number I got, but after 11 days, my local postal service had updates on it and I finally got it after 14 days. The key is like original one and fits and works perfectly :D

23 de agosto de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais