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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Super fast and efficient service. My headphones needed a replacement cableas the original one was damaged and sound was intermittently coming out of one side. After the repair they are now working cor... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service. We had to get ear pads with Bose headphones replaced (they were disgusting!). I made the mistake or ordering the pads and trying to do it myself. One ear lost the noise cancelling a... Ver mais

Avaliado com 5 de um total de 5 estrelas

my headphones are working perfectly and amazing quality now after one side stopped working. they were very quick and very efficient. they kept me updated throughout the whole process too which was ver... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was a little concerned because I thought their website seemed dodgy. I was completely wrong. I sent off my nose headphones for repair, they were returned quickly and looking amazing. High qua... Ver mais

Detalhes da empresa

  1. Serviço de Conserto para Equipamentos Audiovisuais
  2. Oficina de Produtos Elétricos
  3. Oficina de Conserto de Eletrônicos

Escrito pela empresa

We specialise in Beats by Dre headphone repair. Beats Solo Repair, Beats Studio Repair, Beats Pro Repair and Beats Wireless. We can fix your beats headphones within days. Headbands, Earpads, Wires and Speakers


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

605 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(605)

72 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Super fast and efficient service

Super fast and efficient service. My headphones needed a replacement cableas the original one was damaged and sound was intermittently coming out of one side. After the repair they are now working correctly.

11 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic!! Highly recommended

I was a little concerned because I thought their website seemed dodgy.

I was completely wrong.
I sent off my nose headphones for repair, they were returned quickly and looking amazing. High quality quero, very fast turn around and great customer service. Thank you 😊

3 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. We had to get ear pads with Bose headphones replaced (they were disgusting!). I made the mistake or ordering the pads and trying to do it myself. One ear lost the noise cancelling as I couldn't do it properly myself. So I ended up googling this as a service and found Fix Headphones. They replaced them for me for the same price (including postage) as I had originally paid for the parts. I do wish I'd just used them in the first place!! Now working perfectly. Will definitely use again.

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

amazing

my headphones are working perfectly and amazing quality now after one side stopped working. they were very quick and very efficient. they kept me updated throughout the whole process too which was very helpful. if you want your headphones fixed quick i’d recommend them

14 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They fixed two of my beats headphones…

They fixed two of my beats headphones worth over £400.00 for just £80.00. Totally worth it. The service was really easy to use and customer service was excellent. I would definitely recommend using them.

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service 🤗

Amazing service! My headphones are like new again with replacement ear cushions and still sounding as good as the day I bought them (8+ years ago!) That’s the quality of a Bose product matched by the quality of their customer support even all these years later. I had my headphones back within a week of posting them off. What a team service, thank you so much guys 👍🤩

16 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lessons learnt.

Avoid using this company. They lack any kind of knowledge of basic customer service. Ordered a replacement set of Beats headphone cushions specifying the colour we wanted. Their paperwork showed the correct colour but they supplied the wrong colour. Three emails later they finally replied and told us to return the incorrectly supplied item which we had to do at our own expense using a tracked service. They finally sent the correct item but their error had a financial cost to us which any decent company would have offered to recompense. Their lack of meaningful apology says it all.
The product itself was fine once the correct colour was supplied.
My recommendation is avoid them until such times as they develop a knowledge of basic customer service.

Many thanks for sorting this out, providing a refund and sending a message of apology. I will have more confidence in your company in future.

13 de maio de 2026
Avaliação não solicitada
logotipo da Fixheadphones

Resposta da Fixheadphones

Hi Alasdair.

Thanks for your review & bringing this to our attention. This was an admin error on our side which shouldn't have happened as we wouldn't expect a customer to pay for our mistake. I can confirm that you have now been refunded for the postage costs.

Avaliado com 5 de um total de 5 estrelas

QC Bose on/off switch repair

I was delighted with the repair and service provided by Fixheadphones. My QC Bose headphones were in need of a new on/off switch. They were sitting sadly out of use on the bookshelf, until I came across this service. I was extremely impressed, communication was top notch and turn around very quick. Headphones are working like new again. Absolutely happy. Would highly recommend.

30 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, just popped the headphones in the post and within a week they were back looking like new. Thank you Fix Headphones!

29 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional service.

They do exactly what they say they will, easy process, sent on a Thursday and received the repaired and looking like new Bose headphones back within 7 days, they communicate well and I was always kept updated. A pleasant experience, good price exceptional customer service. I recommend them 100%!

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding

Everything from first contact to mid repair till repair and delivery was fantastic!!!. The quality of my beats hinge repair is impressive looks brand new 😁

9 de maio de 2026
Avaliação não solicitada

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