Healthcare Abroad Avaliações 

I was able to get my operation in a very short period of time, good communication at the start, I was given an operation date but until I was ready to fly to Alicante only then was I given other information, costs appointments etc.which I felt should have been emailed earlier, The Healthcare Abroad staff in Alicante were very professional, especially when it came to language translation. As expected we meet with the surgeons before the op and everything was clearly explained, I felt everything went well & 2 sessions of physio were provided. The hospital was very clean & the nurses did a great job, I had 2 items that bothered me but I couldn’t change, when recovering & getting meals, there seemed to be no communication about what operations we had just had & not just myself but others only had the use of one hand which meant cutting up food or opening containers wasn’t possible but when our meals were delivered I explained this but to no a avail, also our accommodation was pre booked & our room only had a shower inside the bath which was nearly impossible to stand in & get assistance for a shower, I did ask the hotel reception but nothing else more suitable was available, hopefully this might be something taken into consideration in the future. Thanks to Healthcare Abroad for making this happen & Dr Ro Kulkarni for the opportunity to hopefully get back to normal 😀

Healthcare Abroad are absolutely amazing and I couldn’t be more grateful for their help. I travelled for endometriosis surgery and from the first day I spoke to them they were beyond helpful, there was no such thing as too many questions. You get your itinerary with your pre op appointments before travelling, met at the airport and brought to your accommodation as well as to and from your appointments and surgery. A special thanks to Siobhan and Javier for all the help and support you gave every step of the way ❤️ I’d highly recommend anyone thinking of travelling for surgery to just go and do it. Thank you so much Healthcare Abroad

UPDATE: i just had to add to my review that I’m quite disappointed in the communication after surgery, I noticed a huge difference. There was a delay in sending my file to the HSE so i have to wait even longer to get reimbursed. I asked multiple times why the delay occurred and got no answer, just being told it would be sent “shortly” with no explanation and no guidance. I had to also send multiple follow up emails to get a response (and with that it was around 5 days to get a reply) im quite frustrated over this as on facebook HCA are always telling people to contact them for reasons for their delay but when i did multiple times the question was dodged. Id advise anyone to keep checking in and make sure their file is sent in a timely manner as ive spoken to a few people in the same boat with no explanation. I’ll always be grateful to HCA for what they did in the lead up and during my stay but the follow up communication really needs an improvement.

Recommended by my GP I called an 01 number and off we went . When one has a crocked hip, logical thinking goes out the window. Healthcare abroad do the thinking for you. For instance, medical requirements, liasing with GP and consultant around scans. Finance as the procedure is paid for up front. They have superb working relationships with health insurance companies and the credit unions. I opened my first account with with the credit union and a week later was approved a loan for the procedure thanks to the system that's in place to mandate the hse cheque directly to the credit union. So what I got in effect was a bridging loan while the hse are processing the paperwork. This is an EU initiative and thank God for being European. I booked the flight and paid for the hotel in valencia. Picked up in valencia at the airport, straight to the hospital for x rays and bloods, then off to hotel. Operation was done the following morning . 3 nights in hospital really just for monitoring and getting started on the physio. The physio is the lynch pin of the whole thing. Hotel for 5 nights, 2 sessions of physio each morning for 5 days . Ferried over and back to the hospital in the team bus. I cannot stress enough the importance of professionally guided physio from the get go. This is my second hip the first done in irelandso I know what I'm talking about. In ireland they boast they'll have you home in two days. This is a swindle.you need physio, guided physio and not a sheet of paper and off you go. The difference between my Irish hip and my Spanish one recovery wise is nothing short of staggering.
Healthcare abroad is a class outfit and I'm grateful to them and my GP for recommending them.

Fantastic. I was so well looked after from the initial communication and organisation to the hospital visits, procedure and aftercare.
Rosa was so professional, caring and friendly. Really wanted me to feel safe and supported. The surgeons nd nurses were very thorough, efficient and made me feel like I was in good hands.
Hospital was within travel distance from where I was staying which meant I enjoyed my downtime in between surgeries.
Thank you so much. Back in Ireland, and back driving which is amazing. Eyes are perfect.

Brilliant service from start to finish. Amazing staff.

From start to finish everything was done on time to a very high standard, I am very happy.

I would highly recommend, healthcare abroad, from start to finish, they are fantastic. I went to Madrid to get prolapsed bowel and prolapsed bladder fixed. I was picked up from the airport and taken to where I was staying. I was then picked up the following day, taken to my consultant where I had someone with me the whole time, even though he was English speaking surgeon, there are words he didn’t get the meaning off that’s where Javier came in. He took me then to my CT scan, got my bloods done, took me to where I wanted to go. Following day, picked me up again to take me for my MRI and again, stayed with me, took me back to accommodation. Next afternoon. Bought me back to hospital for my surgery. Waited with my husband and when I was back in my room and knew all was ok, went home. When discharged, took me back to accommodation ( on way, picked up my prescription) daily calls to make sure all ok. Then back for my check up. And then picked me up at 3 am for my 5.40 am flight. Javier. Was so amazing. And can’t thank him enough for everything. And I know people say, but sure that’s his job, but it’s the way he makes you feel at ease and reassurance, makes a huge difference. Thank you, Chris, Deirdre and Javier for everything

Experience and excellence services

My experience with Health Care Abroad could not have been better.
From day one, they made everything easy, clear, and stress-free. The service was fast, efficient, and professional.
Rosa, my contact in Benalmádena, is one of the warmest, hardest-working, and most efficient people I have encountered in many years. She made the entire process so much easier and helped me feel calm and safe every step of the way.
The clinic where I had my surgery experienced some challenges due to staff shortages, but Rosa was there throughout my stay, speaking with the nurses and doctors and resolving any issues that arose. She even stayed with my mum for extra hours while I was in the recovery room waiting for my hospital room to be ready.
I truly believe this kind of support is invaluable when travelling abroad for surgery. Having an operation is never easy, and having someone there to support, reassure, and advocate for you is an absolute blessing.
Thank you so much, Rosa, and thank you to the entire Health Care Abroad team. I couldn't have asked for a better experience!

The team are excellent , they communicate efficiently with me , they are on time , friendly and very personable .
They have prior knowledge of procedures and can give gentle insight to things like not swimming in the pool etc . Cannot fault the team here in the hotel .

Things outside of the team I would like to give feedback on are :
The restaurant told me every evening I wasn’t able to enter for the barriactric soup . This was extremely embarrassing in front of other people attending the restaurant . Every night I had to consistently say I am down for the soup as I can’t have breakfast . This needs addressing for barriactric patients .

I also couldn’t contact Caterina for advice for some reason her number wouldn’t answer when I called .
The team here made contact with her and she did call me and said my concerns would be taken to the consultant but I never heard back with advice in regard to the concern , the second occasion I asked for James to contact her to ask if I could take my movicol as I was struggling with constipation. I also requested the sick cert for work . That was yesterday and I haven’t had a response yet .
Although the above are purely feedback I have to say the experience has been first class . Hospital stay was very good, medical team were exceptional and u was on the whole looked after very well .

Truly unbelievable care. Your well being and overall care is their goal and will give you the best possible care and attention. I have never came across such professional and caring staff. I would highly recommend them for any procedures.

My experience with Healthcare Abroad for my knee replacement surgery in Benalmádena, Málaga, was exceptional from start to finish.

From the very beginning, the medical team provided top-tier care, ensuring I felt safe, informed, and well-cared for throughout the entire surgical process. I want to extend a special thank you to Rosa, the patient liaison in Benalmádena, and David, the driver, whose constant help, attention, and kindness made a huge difference during my stay.

Everything went smoothly, and the level of professionalism and warmth from everyone involved was truly remarkable. I am deeply grateful and would gladly recommend their services to anyone seeking quality medical care abroad.

Good support, always get answers when needed. Clinic was fantastic and the surgeon is amazing , I was lucky to have a friend for a few days as the rep had to leave after my surgery day, I think this varies depending on location you are in, my rep was on hand to answer any questions. I got to meet a lovely other lady also getting the same procedure as me which was reassuring. I would recommend to anyone.

The service was brilliant from start to finish from the pick up to hospital to the surgeon and his staff all so professional. Could not recommend this any higher has been life changing for me not having to live with pain my hip feels so much better
Thank you for been there

Attention to detail. Everything was so well run, appointments, drivers etc.
I cant praise the staff enough.
Also the paitent care in the hospital was amazing. I honestly couldnt find a fault within the whole process.

Very efficient

Great experience, looked after very well. Was great getting collected at airport with the driver and taken to hotel, the drivers then all week were fantastic and helpful. Hotel was great and hospital also, maybe a few more fluent English speakers at the hospital would be good but overall an absolutely amazing service

When I first contacted Health Care Abroad and gave my PPS number, I could not believe and still can't believe that I had to do absolutely nothing only get copies of my GP letters & HSE reports. The company took care of everything and after 2+ years on a waiting list for the HSE, where you had to keep chasing them- calls- emails etc and still not getting to speak with the right person anytime. It was very strange making 1 call and the ball was rolling. We were told we could travel 2 weeks later, but we had to make arrangements etc. We travelled 3 weeks later and HCA arranged accommodation etc. We arrived Sunday night and were picked up by Sean and dropped to Hotel. Picked up by Sean Monday morning and within 2 hours was dropped back to Hotel after having bloods done, CT scan, MRI, ECG and chat with the anesthesis. Later met the surgeon and all good to go. Wednesday morning was picked up by Sean again and dropped to Hospital were I had my surgery. After an overnight stay in the hospital, I'm relaxing for a week in the sun.
It is amazing when people work efficiently what can be achieved for people's health/pain, quicker treatment, recovery and outcomes.
The people on the end of the phone for HCA were so easy going and competent, and a great asset for any business, especially for health related issues. On the Spanish side to be picked up and dropped off by people who mind you and organise everything and bring you into the hospital and meet the liaison person etc etc. We still cannot believe the efficiency/ speed and a month later my surgery in complete.
A massive thank you to all at Health Care Abroad.
Ps you should apply to run a few hospitals at home.

Healthcare abroad just made everything so easy, the drivers taking us for the appointments would do everything to make it as easy for us as possible the hospital was spotless and the surgeon was great to talk to

From start to finish they were excellent they put our mind at ease explained everything as it was happening. They couldn’t do enough for us.