Healthcare Solutions Avaliações 

233
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Quick shipping, good tracking. Very good prices. I like that. Makes it easy for a person in rural Alberta to have access to health and well-being solutions, especially when looking after elderly paren... Ver mais

Avaliado com 1 de um total de 5 estrelas

Poor customer service. I purchased a wheelchair and I wanted a new one from the box. They promised me they would order a new one. I went there 3 times after they called saying my order was in and it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The lady who helped us fill our order for supplies from AADL was very professional, patient and helpful. Your company is lucky to have her.

Avaliado com 5 de um total de 5 estrelas

All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Saúde e Medicina

Informação fornecida por fontes externas variadas

One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

233 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(233)

100 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

The wait for help in the store was…long

The wait for help in the store was extra long.

They young woman helping us knew that I’m buying compression socks fr my mother for the first time. She did not tell us that my mother can try them right in your store. She just told us that the socks r final sale. U hv a special spot for trying them on.

17 de junho de 2025
logotipo da Healthcare Solutions

Resposta da Healthcare Solutions

Thanks for your feedback, Todzia. We're sorry the wait in store was longer than expected, and that the try-on option wasn’t clearly explained during your visit. For light compression socks (like the 15–20 mmHg ones), we typically go by shoe size, and many customers don’t need a fitting room. We really appreciate you taking the time to share this. It helps us do better next time.

Avaliado com 2 de um total de 5 estrelas

Did not have the products I wanted

Did not have the products I wanted. Some times you do sometimes you don’t.

17 de junho de 2025
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Resposta da Healthcare Solutions

Thank you for sharing this with us. We’re sorry we didn’t have what you needed this time. Our stock can vary, but we’ll keep working to have more of what you’re looking for when you visit. Let us know if there’s something specific you’d like us to check for next time.

Avaliado com 5 de um total de 5 estrelas

New c-pap set up.

Darin Harvey set me up with a new c-pap. He was thorough in his instructions and explained everything clearly. He was receptive to answering questions. I had a very positive experience with him.

12 de junho de 2025
Avaliação não solicitada
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Resposta da Healthcare Solutions

Thank you for the wonderful review, Linda!

Avaliado com 1 de um total de 5 estrelas

I've been a customer for two years

I've been a customer for two years. I've oreder the sames supplies twice a month for my mom. I live in a different city so ordering is over the phone. When ordering I alway ask if the product is instock. And if not order and equivalent product. The last six months service has deteriorated to the point where I'm changing my supplier. I've been told the product is instock when its not, only to find out by checking on the order why it hasn't been delivered. A couple of times I've been told that their other store has the product and they will have the product transfered and ship everything together. When I see the delivered email I'm thinking everything has shipped, you would think. It turns out they only shipped from their store. When I see a second email two weeks later for delivery for the same order I find out the truth. My mom needs her supplies on a timely matter. She is at a state where she not tell me when things dont show up. The care faclity is keeping my informed as much a possible as to mom's supplies from this company. If this company did what it said it was going to do than there would be no issue. Unfortunately for me this company can no longer do this.

16 de junho de 2025
Avaliação não solicitada
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Resposta da Healthcare Solutions

Hi William - We’re really sorry to hear about your recent experience. We’re actively working on improving our stock information and appreciate you pointing out where we’ve fallen short. Thank you for your honest feedback.

Avaliado com 3 de um total de 5 estrelas

so many visit uncalled for

I did not like being called in and making 3 visits to have to pay and get a refund each time.
The system may work different but it should be easy and i should only have to make 1 visit.

22 de maio de 2025
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Resposta da Healthcare Solutions

Thanks for your feedback, Juliane. We're really sorry for the inconvenience and the extra trips you had to make. This definitely isn’t typical of how the process should go, and we understand how frustrating it is when things feel more complicated than they should be. We’ll be reviewing this to help prevent it from happening again. Thank you for bringing it to our attention.

Avaliado com 4 de um total de 5 estrelas

I am still waiting for the assist a…

I am still waiting for the assist a tray that was included with our lift chair. So the 4 was a bit optimistic but the lift chair itself is amazing. I hope to see the tray table soon as my husband really needs it

21 de maio de 2025
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Resposta da Healthcare Solutions

Hi Deborah, thank you for your feedback. We're so glad to hear the lift chair is working well for your husband. We completely understand the frustration with the delay, unfortunately, we’re still waiting for the tray to come in. We really appreciate your patience and will get it to you as soon as it arrives. Thanks again for bearing with us.

Avaliado com 1 de um total de 5 estrelas

All is good

All is good
I think the bracelet is fine and your people were great

21 de maio de 2025
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Resposta da Healthcare Solutions

Hi Lester, thanks for the kind words! Was there anything we could have done better? Let us know, we’re happy to help.

Avaliado com 5 de um total de 5 estrelas

I had no problems

I had no problems. You had exactly what my mother needed and you delivered it quickly and without any issues. Thank you.

20 de maio de 2025
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Resposta da Healthcare Solutions

Hi Joy, thank you for the great feedback! We're so glad we had what your mother needed and could get it to you quickly and smoothly.

Avaliado com 4 de um total de 5 estrelas

Your staff is awsome

17 de abril de 2025
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Resposta da Healthcare Solutions

Thanks, Frances! We really appreciate that, and we think our team is pretty awesome too! Thanks for taking the time to share.

Avaliado com 5 de um total de 5 estrelas

Excellent product

This is my third order of wipes and very pleased with product and delivery

21 de abril de 2025
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Resposta da Healthcare Solutions

Thanks, Carole! We’re so glad to hear you’re happy with the wipes and our delivery service. We appreciate your continued support!

Avaliado com 5 de um total de 5 estrelas

Great service

I appreciate the excellent service that I always get from Healthcare Solutions. If an item I order isn't in stock, they will let me know approximately how long I can expect to wait. If I have a question about a product, they always answer promptly.

21 de abril de 2025
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Resposta da Healthcare Solutions

Thank you, Joanne! We really appreciate your kind words. It's great to hear that our team’s communication and service have made a difference. We're always here to help!

Avaliado com 5 de um total de 5 estrelas

Excellent kind staff

17 de abril de 2025
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Resposta da Healthcare Solutions

Thanks, Simon! We’re so glad to hear you found our staff kind and helpful. Appreciate you taking the time to leave a review!

Avaliado com 5 de um total de 5 estrelas

Jaqueline Kent Cane

I love my new cane! I’m in my 40s and need walking assistance so I wanted something with a little pizzazz. This is perfect. Healthcare Solutions was excellent to work with as well.

20 de março de 2025
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Resposta da Healthcare Solutions

Thanks so much for your kind words! We're thrilled to hear you found a cane that not only offers support but brings some style too. It was a pleasure helping you find the perfect fit, and we're always here if you need anything.

Avaliado com 5 de um total de 5 estrelas

Great product great people

You folks always have what I want and deliver as promised. Crystal is a star.

19 de março de 2025
logotipo da Healthcare Solutions

Resposta da Healthcare Solutions

We really appreciate that! It means a lot to hear you’ve had such a positive experience with us, and we couldn’t agree more, Crystal is a star! Thanks for your continued support. We’re always happy to help!

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