Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Ver mais
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Veja o que dizem as avaliações
Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Ver mais
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The best service is GP access 24/7. You can choose the time that is suitable to you and have an option of choosing the type of appointments. Collection of prescription is highly convenient, you can... Ver mais
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I was leaving for Japan at 9.30am and during the night (3am) I realised I was having a reaction to mosquito bites. The GP was able to diagnose & prescribe antibiotics which I collected from Heathro... Ver mais
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Detalhes da empresa
Escrito pela empresa
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Informações de contato
W1H 6DU, London, Reino Unido
- info@healthhero.com
- healthhero.com
4,8
Excelente
979 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy booking process
Easy booking process, the Dr was very helpful, understandable
2 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Iwona. We are glad you found the booking process easy and that the doctor was helpful and understanding.
Prompt response
Prompt response which saved a lot more stress.
2 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Carole. We are pleased the prompt response helped reduce stress and provided the support you needed.
Quick call appointment 90 minutes later
Made a phone call appointment booked for 90 minutes later doctor was great no rush gave me great advice emailed me my prescription no waiting in phone queues with difficulty receptionist amazing service 👍👍👍👍👍
7 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Lee. We are delighted you were able to secure a quick appointment and that the doctor provided unhurried and helpful advice. It is great to hear the prescription process and overall service worked so smoothly for you.
Excellent convenient and practical GP…
Excellent convenient and practical GP services. Really competent.
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Burcu. We are pleased you found the service convenient, practical and delivered by a competent team.
Resposta da HealthHero
Thank you, Michelle. We are glad you found the service excellent and easy to use.
Very good n timely assistance to…
Very good n timely assistance to client, very good dr n very easy booking system
Given 5 stars is really amazing to get MetLife services
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Emmy. We are pleased to hear you received timely and supportive assistance and that the booking process was easy to use. We appreciate your kind feedback.
Excellent service overall
Excellent service overall with booking process and GP consultation
30 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you for your review. We are pleased you found the service excellent overall, from the booking process through to the GP consultation.
Outstanding service
Outstanding service, I can’t believe how easy it was from booking a consultation to collecting my prescription. Especially as a self employed full time worker- queuing outside a GP surgery hoping for an appointment just doesn’t work. What a lifeline!
30 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Clodagh. We are delighted to hear you found the service so easy to use from booking through to collecting your prescription. It is great to know it has been such a helpful option alongside your busy work schedule.
Resposta da HealthHero
Thank you, Kirit. We are pleased you found the response quick and helpful.
Rang the service due to concerns over a…
Rang the service due to concerns over a infected tattoo as my GP couldn't provide a appointment for a week. When I called I explained what was wrong I had a doctor call me back the same day within a HR or so and I was provided the service and medication I needed amazing service.
30 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Samantha. We are glad the service was able to support you quickly when you needed care and that a doctor was able to call you back the same day. It is great to hear you received the treatment and medication you needed.
Quick easy convenient access to a real…
Quick easy convenient access to a real GP when I needed advice quickly.
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Sarah. We are pleased you found the service quick, easy and convenient, and that you were able to access advice from a GP when you needed it most.
Fairly quick appointment and …
Fairly quick appointment and prescription that allowed me to get treatment before I travelled abroad on holiday. Very pleased with the service.
28 de março de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Michelle. We are glad you were able to get a prompt appointment and prescription ahead of your travel. It is great to hear the service was helpful and met your needs.
Easy to make the appointment
Easy to make the appointment, spoke to the GP within 30 hours, the GP listened and gave advice which was very helpfull
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Lorraine. We are pleased to hear the appointment was easy to arrange and that you were able to speak with a GP quickly. It is great to know the advice you received was helpful.
First class service
I was treated with respect, listened to and a solution found, excellent service
3 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Phyllis. We are delighted you felt respected, listened to and supported, and that a solution was found. We appreciate your kind feedback.
First time using the service
First time using the service, my collection made me feel listened to having the appointment that came through really quickly brilliant service.
25 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Christina. We are pleased your first experience of the service was positive and that you felt listened to. It is great to hear the appointment came through quickly and met your needs.
Resposta da HealthHero
Thank you, Mazen. We are glad you found the experience excellent and easy.
Resposta da HealthHero
Thank you, Sarah. We are pleased you found the service thorough, professional and appropriate.
Resposta da HealthHero
Thank you, Jackie. We are glad you found the service reliable, professional and supportive.
Amazing service
The first time I have to this service was amazing...quick efficient professional and reliable...the Dr was lovely very empathetic
23 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Julia. We are delighted to hear your first experience with the service was so positive, and that it was quick, efficient and professional. It is wonderful to know the doctor was empathetic and supportive.
I have had an exceptional experience
I have had an exceptional experience. It’s a straightforward appointment system. I had an appt the following afternoon. The telephone consultation was prompt and not rushed. I did not feel I had to prove or justify wanting to see a specialist. A referral letter was provided the same day. I managed to book a specialist consultant the following day and was seen in 4 days from starting the call rolling via GP24. I have now had a significant diagnosis and I am in such relief to be on the right treatment. I highly recommend this service
23 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Catherine. We are delighted to hear about your exceptional experience and that the appointment process was straightforward and timely. It is especially rewarding to know the referral was provided quickly and supported you in receiving specialist care and treatment so promptly. Thank you for recommending the service.
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