Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Ver mais
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Veja o que dizem as avaliações
I was leaving for Japan at 9.30am and during the night (3am) I realised I was having a reaction to mosquito bites. The GP was able to diagnose & prescribe antibiotics which I collected from Heathro... Ver mais
After trying to get a GP appointment and being told the soonest I could be seen was in 3 weeks, being able to get a video appointment and prescription within 24 hours was a godsend. At least I was abl... Ver mais
First time I used Health Hero and really rate the experience. Dr Leslie Town was first class and provided excellent medical advice. Only waited 15 mins for an appointment and the tech experience worke... Ver mais
Detalhes da empresa
Escrito pela empresa
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Informações de contato
W1H 6DU, London, Reino Unido
- info@healthhero.com
- healthhero.com
4,8
Excelente
973 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service easy to use efficient…
Great service easy to use efficient prescription service
6 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, James. We are glad you found the service easy to use and that the prescription process was efficient.
Has an effective communication tool to…
Has an effective communication tool to mange appointments with a GP. The GP was informed about my health report results and able to inform me about next steps.
Online systems worked well
Range of communication options worked well and the extended time frame for GP call was a bonus too.
5 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Gary. We are pleased the communication tools and appointment process worked well for you, and that the GP was able to provide clear guidance on your next steps.
Brilliant service :)
5 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Jade. We are delighted to hear you found the service brilliant and we appreciate your feedback.
How the NHS used to be.
After getting nowhere with the NHS this service saved me from continuous pain. Very grateful to it. Highly recommend it.
30 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, June. We are very pleased the service was able to support you when you were struggling to access care elsewhere. It is great to hear it helped relieve your pain and that you would recommend it.
Available over the Bank Holiday…
Available over the Bank Holiday weekend, easy to book and fantastic service, easy to pick up private prescription next day. I would highly recommend using this service with real professional help
3 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Michelle. We are delighted you were able to access the service over the Bank Holiday weekend and that the booking and prescription process was smooth. It is great to hear you found the support professional and helpful.
Resposta da HealthHero
Thank you, Carly. We are pleased you found the service quick and reliable, and we appreciate your recommendation.
Great service and availability
Great service and availability. Much quicker process and definitely a change to normal Gp
19 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Martina. We are glad you found the service accessible and quicker than your usual GP experience. We appreciate your feedback.
Resposta da HealthHero
Thank you, Clement. We are pleased to hear you found the service good.
Urgent care had advised take tablets
Urgent care had advised take tablets!
My shoulder was still bad after six weeks, GP reluctantly gave me an appointment over three weeks later.
Benenden GP service was superb. Two hours to get a telephone consultation, it could have been even quicker if i had chosen whereas the GP was +3 weeks. Call came through on time, Doctor listened and was empathetic, gave good advice and emailed my GP who then 'miraculously' moved my appointment forwards by two weeks, asked for xrays and a scan!
23 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Jane. We are delighted the service was able to support you quickly and that the doctor listened carefully and provided helpful advice. It is great to hear this helped move your care forward and get the further investigations you needed.
Super helpful multiple times!
Super helpful, quick and high quality service so far. On multiple occasions too.
13 de abril de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Antony. We are very pleased to hear the service has been consistently helpful, quick and of high quality across multiple occasions.
Quick response and assessment
Quick response and assessment
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you for your review. We are pleased you found the response and assessment quick and helpful.
This was my first time using a private…
This was my first time using a private GP via a phone and I found the whole experience very smooth and easy it put my mind to rest and the doctor gave me a correct diagnosis .
All in all a five star review from me -well done, thank you
7 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Lisa. We are delighted to hear your first experience using the service was smooth and reassuring. It is great to know the doctor provided a clear diagnosis and helped put your mind at ease. We really appreciate your kind feedback.
Good Availability and care
The doctors availability is really good and i have always got great care when not getting appointments from NHS GP and if they feel the condition to be evaluated in person, the Online GP either write to NHS GP or provide specialist referral if needed.
3 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you for your review. We are pleased to hear you have found the service accessible and supportive, especially when appointments with your NHS GP are difficult to obtain. It is great to know you have received consistent care and appropriate guidance.
Would highly recommend this service
Would highly recommend this service. From booking the appointment to receiving the consultation it was seamless and I was kept informed of any delays
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Marie. We are delighted you found the service seamless from booking through to consultation, and that you were kept well informed throughout. We appreciate your recommendation.
Easy booking process
Easy booking process, the Dr was very helpful, understandable
2 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Iwona. We are glad you found the booking process easy and that the doctor was helpful and understanding.
Prompt response
Prompt response which saved a lot more stress.
2 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Carole. We are pleased the prompt response helped reduce stress and provided the support you needed.
Quick call appointment 90 minutes later
Made a phone call appointment booked for 90 minutes later doctor was great no rush gave me great advice emailed me my prescription no waiting in phone queues with difficulty receptionist amazing service 👍👍👍👍👍
7 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Lee. We are delighted you were able to secure a quick appointment and that the doctor provided unhurried and helpful advice. It is great to hear the prescription process and overall service worked so smoothly for you.
Excellent convenient and practical GP…
Excellent convenient and practical GP services. Really competent.
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Burcu. We are pleased you found the service convenient, practical and delivered by a competent team.
Resposta da HealthHero
Thank you, Michelle. We are glad you found the service excellent and easy to use.
Very good n timely assistance to…
Very good n timely assistance to client, very good dr n very easy booking system
Given 5 stars is really amazing to get MetLife services
1 de maio de 2026
Avaliação não solicitada
Resposta da HealthHero
Thank you, Emmy. We are pleased to hear you received timely and supportive assistance and that the booking process was easy to use. We appreciate your kind feedback.
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